12/19/2025
From fragmented feedback to real-time insights: building better tools for better decisions.
What do you do when your startup grows faster than your feedback systems can keep up?
In this month’s Tech Blog, Derrick Tsorme, Product Designer at Axmed, takes us behind the scenes of how a scrappy experiment evolved into a fully automated AI-powered pipeline, built using Microsoft Teams, Slack, n8n, and a lot of curiosity.
💬 The problem: scattered user feedback across calls, emails, and chats
⚙️ The fix: a seamless feedback-to-insight system that lives where our teams already work
📊 The result: cleaner data, clearer priorities, faster product improvements
This isn’t just a story about tools. It’s about making sure that every user voice, every frontline pain point, and every promising idea makes it to the people who can act on it, without weeks of delays or spreadsheets lost in inboxes.
Read the full breakdown and what’s next for the platform here: https://medium.com//a-teams-bot-a-slack-bot-n8n-and-the-end-of-fragmented-feedback-3537052e5637.