My Ombudsman

02/23/2026

📢Virtual office hours tonight 5-7pm! During office hours we will listen to your concerns, gather information, and open a case if possible. If we are not the right people to assist we will do our best to provide the appropriate resources.

02/16/2026

Reminder: Virtual office hours are tomorrow (2/16) from 8:00–10:00 AM. If you have any questions about your MassHealth benefits, please feel free to join and chat with a team member.

Please note: Our Helpline will be closed in observance of Presidents Day.

02/04/2026

Upcoming opportunities to chat with an ombudsman during virtual office hours are: February 16th 8-10am and February 23rd 5-7pm!

01/25/2026

Reminder!! If you would like to discuss any Masshealth related benefits/access question, we have our Virtual office hours Monday 9-11am where our ombudsman will be able to answer your questions, open cases or provide resources and referrals!

01/21/2026

For anyone who missed our virtual office hours last night, we will be having them again Monday morning 9am-11am!

01/20/2026

Reminder: Virtual office hours tonight 5-7. If you have any questions about your MassHealth benefits please feel free to join and chat with a team member!

01/16/2026

01/13/2026

Each month we have two virtual office hours. This is extremely beneficial for those who would like to speak with an ombudsman one on one about a concern and can't make it into our office or out in the community for office hours at community based organizations! For more information please check out our website or shoot us a message!

01/01/2026

With the new year just days away, we are so excited to present DPC’s 2025 Impact Report! ⭐️

To access a PDF copy of the full 2025 Impact Report, please visit tinyurl.com/DPCImpactReport-2025

This document contains a snapshot of everything that the DPC team has accomplished this year, including Advocacy, Research, Training & Consulting, and My Ombudsman.

None of our successes would have been possible without you, DPC's community, partners, and supporters. Your unrelenting commitment to disability justice lifts up our collective impact.

Thank you for an incredible year of advocacy and community! 🥳

11/20/2025

Today, we joined the Massachusetts Probation Service – Pretrial Services Division at their MassHealth & Health Connector Open Enrollment Event at the Lowell District Court Complex.

Pretrial Services provided on-the-spot help with:
✔️ Signing up
✔️ Changes
✔️ Renewals
✔️ Eligibility questions

We were grateful to be there to support, share information about My Ombudsman, and connect with community members who may need help navigating their MassHealth health plans, understanding benefits, or resolving issues with their coverage.

Our team appreciates these partnerships that make it easier for people to stay insured and informed.

📆 Upcoming Open Enrollment Events Hosted by Pretrial Services:

🔹 December 4, 2025 – Holyoke District Court
9:00 AM – 1:00 PM
🔹 December 16, 2025 – Worcester Court Complex
9:30 AM – 1:30 PM
🔹 January 13, 2026 – Dorchester Division of BMC
10:00 AM – 2:00 PM

08/22/2025

Are you a wheelchair user — or do you love someone who is?
Have you ever been stuck waiting weeks or months for a repair, losing your freedom, your work, or your independence in the process?

You’re not alone. And you don’t have to stay silent.

Right now, our wheelchair repair reform bill has advanced to House Ways & Means as H.4358. This is a huge step forward, but it’s only the beginning. To get this bill across the finish line, we need every voice, every story, and every ounce of community power.

Here’s how you can help:

1️⃣ Say thank you. The committee moved our bill forward, and showing our gratitude helps keep momentum on our side.
👉 tinyurl.com/H1278Gratitude

2️⃣ Join the campaign. If you’re a wheelchair user, family member, ally — especially in Boston — we need you with us. Together we can fight for timely repairs and end the delays that leave people stranded.
👉 tinyurl.com/JoinDMECampaign

This is about more than a bill. It’s about dignity, independence, and the right to live our lives without being sidelined by broken systems.

📣 Share this post widely — the more people who know, the stronger we become.
💬 Have questions? Reach out to Destiny at dmaxam@dpcma.org

Join us. Add your voice. Be part of the change.

08/21/2025

You are invited! Join us on Thursday, October 16th for the Fifth Annual John Winske Memorial Awards, presented by Cityblock and Commonwealth Care Alliance. Visit tinyurl.com/JWMA-2025 for tickets.

The Winske Awards is DPC's annual community gathering, where we bring together members of the disability community and our partners to recognize outstanding leadership in disability justice and advocacy. This year, we are proud to celebrate four phenomenal honorees:

Thomas Menino Award for Public Service
*State Representative Christine Barber (34th Middlesex)
*State Senator Joanne Comerford (Hampshire, Franklin, and Worcester)

Mary Lou Maloney Award for Systemic Change
*Carl Richardson, ADA Coordinator for the MA State House

Bill Allan Award for Grassroots Advocacy
*Health Law Advocates

There are two ways to join the event: in-person, at the NonProfit Center (89 South Street Boston, MA 02111) or via Zoom livestream. Tickets are required for both options. To learn more about the event and to get your tickets today, please visit tinyurl.com/JWMA-2025.

DPC has a group of tickets reserved for community members for whom the ticket price is a barrier to entry. If you would like to learn more, please reach out to ahabermehl@dpcma.org.

Thank you to all of our sponsors and partners who make this event possible! Sponsorship packages are still available - reach out to ahabermehl@dpcma.org for more information.