12/11/2025
Technology skepticism can run deep in hospitals, and for good reason.
When clinical systems fail, they hurt efficiency and compromise patient safety.
Monica Trepicone understands this from both sides. During her 18+ years as a registered nurse, with 15 in the OR, she watched well-intentioned alarm management systems fail. Now, as one of our Clinical Informatics Specialists, she helps hospitals avoid that outcome.
Given that every hospital is unique, we start off our implementation process by understanding what (and who) we’re working with.
Connexall’s team conducts on-site assessments, involving hospital staff from day one. The team identifies who will use the system in each unit and what they call themselves. One unit might have a “nursing supervisor,” while another has a “nurse manager.” Same role, different titles.
These details matter when routing alerts later on.
Then comes workflow observation. The team watches nurses manage multiple priorities, physical constraints, and time pressure to understand how alerts actually fit into their day.
The system configuration that follows reflects how work really happens, not how it looks on paper.
The final step: The team deploys the system in real patient settings. Because what works in theory doesn’t always work when lives are on the line.
Want all the details on the implementation process? Read our latest blog:
How embedding clinical experts in alarm management system implementation builds clinician trust and ensures successful tech adoption..
