IntellaTriage

04/20/2026

IntellaTriage is proud to be a sponsor at the National Partnership for Healthcare and Hospice Innovation Annual Summit. Why? Because it's another way we can support the non-profit leaders redefining serious illness and end-of-life care.

We’re excited to join these leaders and to share how after-hours support plays a critical role in the future of care at home.

Let’s connect while we’re there. Please reach out to Gio or Brad to schedule time to discuss what we're hearing in the triage space and how our learnings and our team can support you.

04/19/2026

Headed to HCAW?

We’ll be there talking about:
✔ Nurse-first care
✔ After-hours transformation
✔ Real operational impact

Stop by and visit with Rob Queener, and let’s rethink what your nights and weekends could look like.

04/15/2026

At the Trustbridge Hospice Foundation Tee Off this weekend, our team had the opportunity to personally show IntellaTriage’s support for the important work the foundation does to support the unfunded patient programs and services offered by Trustbridge. We applaud the care they help provide to the patients and families who need it.

Daniel Reese and Harrison Tucker represented us well (no surprise there). We did notice a familiar name climbing the leaderboard… nice work, Daniel.

Thank you for having us and welcoming IntellaTriage as a sponsor. More importantly, thank you for the incredible, deeply meaningful work you do every day.

04/13/2026

We’re heading to the Association for Home & Hospice Care of North Carolina Annual Conference in fabulous Raleigh-Durham! Let’s talk about what after-hours care should actually feel like for your nurses and your patients.

If you’re attending, come find us. We’d love to show you what good triage looks like.

04/10/2026

"I’m driven by the opportunity to guide caregivers, protect patient dignity, and offer reassurance and clarity when emotions and symptoms escalate. Working remotely allows me to be fully present and focused, with minimal distractions, no rushing from room to room, just me, my clinical judgment, and a family that needs steady guidance." - Merial Spears, IntellaTriage Nurse.

Clinical excellence is built by people. Today, we’re celebrating our Nurse of the Month: Merial Spears!

In a world that’s pushing healthcare toward automation and shortcuts, nurses like Merial remind us what truly holds care together: clinical judgment, calm communication, and compassion in the moments that matter most.
Thank you for representing nurse-first triage care at its best. 💙

04/09/2026

Good after-hours care removes barriers. Patients and caregivers don’t navigate complex phone systems or rely on callbacks. They reach a licensed nurse quickly, often within seconds. Immediate, direct access to a licensed nurse delivers:
Faster clinical intervention
Reduced anxiety
Fewer avoidable escalations. Is your agency a high-performing organization? Find out what "good" triage looks like:

Discover what defines high-quality after-hours care in home health and hospice for faster nurse access, consistent triage, & better outcomes.

04/06/2026

So many of the organizations we speak to don’t have a defined clinical standard for after-hours care. They have a process.

That's where the high-performing teams do something different: They design for consistent, high-quality clinical decision-making on every call, every time.

That’s what improves outcomes.

See what high-quality after-hours care actually looks like:

Discover what defines high-quality after-hours care in home health and hospice for faster nurse access, consistent triage, & better outcomes.

04/04/2026

Spring holidays = compressed staffing + higher pressure.

Like everyone else, we are excited to see the first signs of spring and celebrate the holidays - and perhaps take a trip... but we also see the ripple effects that Spring Fever, holidays, and school breaks have on clinician staffing and after-hours loads. The best teams don’t just prepare for it. They’re built for it.

Have you been adjusting for variable call volumes and variable staff coverage?https://tinyurl.com/Holiday-Call-Volume-AfterHours

04/02/2026

Most organizations don’t have a clear definition of good after-hours care.

High-performing teams, on the other hand, do something different:
They define the standard and design their after-hours program for it.

That’s where consistency, confidence, and better outcomes come from.

See what high-quality after-hours care actually looks like:

Discover what defines high-quality after-hours care in home health and hospice for faster nurse access, consistent triage, & better outcomes.

03/30/2026

Looking for an outsourced triage partner?

Choose one that:
✔ Leads with licensed nurses
✔ Integrates with your systems
✔ Provides visibility into trends
✔ Designs custom protocols for resolution and intervention

That’s IntellaTriage. Want to learn more? Contact us for complimentary consultation. https://hubs.ly/Q047xpPd0

03/29/2026

If you’re new to IntellaTriage, most people know us for one thing: nurse-first after-hours triage.

And that’s still the foundation of everything we do.

But what many organizations discover over time is that triage doesn’t just solve for coverage. Triage starts to reveal how care is working across the entire continuum by shining a light on signals like:

Call patterns.
Escalation trends.
Caregiver needs.
Staffing pressure points.

When those signals are centralized and nurse-led, they become visible ... and something incredibly valuable: a way to design care more intentionally and not just react to it.

That thinking is shaping how we continue to evolve alongside our partners.

If you’re exploring ways to bring more predictability into your care model, this is a helpful read:
https://hubs.ly/Q047r1cS0

Hospice after-hours calls reveal patterns about symptoms, staffing, & caregiver needs. Learn how leaders use triage data to design more stable care systems.

03/27/2026

In home health, after-hours triage doesn't often mean life and death situations. But it can. And that's when having a nurse answer the phone makes the difference.

A partner recently shared this praise about an IntellaTriage nurse:

"Your triage nurse took care of a patient call after their discharge from the hospital. The nurse stayed on the phone with them for over 20 mins to ensure they were stable. Your nurse saved us a visit, multiple phone calls, a hospitalization, and even possibly the patient's life. The care this nurse provided over the phone was exceptional, the family were over the moon with the service, and my team was extremely impressed. She is an asset to your team because of the nursing care and education she is able to provide over the phone."

https://hubs.ly/Q047zmVQ0