IntellaTriage

01/26/2026

When a patient or caregiver calls, they don’t need a bot or an answering service. They need a nurse.
Nurse-first, human-first, every call. Because clinical judgment and compassion can’t be automated.
Here at Home Care 100? Listen to Daniel Reese today at 2:15 OR find out more from our team about what true 24/7 clinical care should look like.

01/25/2026

Home-based care is being asked to serve more patients with fewer clinicians without compromising compassion or quality. That tension is real. What’s often missed is this: continuity isn’t created by working harder. It’s created by designing care differently.

In our latest white paper, we explore how nurse-first care, supported by technology in the background, helps organizations protect their teams while staying true to patient-centered care.

No bots. No shortcuts. Just clinical judgment where it belongs.

📄 Read the white paper:

Explore where gaps most often emerge across the post-acute care continuum and what it takes to design care that holds up across all hours. Nurse-first solutions with IntellaTriage.

01/24/2026

The future of care is at home and shaping it requires listening to those leading it every day.

We’re honored to announce the formation of the IntellaTriage Advisory Board, welcoming leaders from across health systems, hospice, home health, and value-based care: Trisha Crissman | Tarrah Lowry | Geoffrey Abraskin | Jordan Holland

Their collective expertise will help guide innovation that supports providers, protects the nursing workforce, and improves patient and family experience.

🔗 Read the press release: https://hubs.ly/Q03_X_210

01/22/2026

Most gaps in care aren’t caused by lack of effort. In hospice and home health, gaps in care are rarely the result of poor intent or clinical skill. More often, they are the predictable outcome of systems that were never designed to function across all hours.
When continuity depends on individual vigilance rather than structure, variability becomes inevitable. Issues resurface instead of resolving. Nurses absorb the burden of reconnecting the dots. Continuity isn’t something teams can improvise. It has to be designed.
Check out this deeper perspective on why gaps persist in home-based care and what it takes to reduce them.
Read our newest white paper. https://hubs.ly/Q03_Xw_n0

Explore where gaps most often emerge across the post-acute care continuum and what it takes to design care that holds up across all hours. Nurse-first solutions with IntellaTriage.

01/19/2026

Why Nurse-Led Care Team Coordination Matters
Many providers focus heavily on after-hours triage, yet daytime clinical coordination often remains fragmented. Case managers and care team leaders juggle high patient volumes, frequent interruptions, and disconnected workflows, limiting their ability to focus on direct patient care.

When coordination breaks down:
▪️Clinical issues resurface instead of resolving
▪️Nurses are interrupted throughout the day
▪️Documentation and follow-through vary by shift
▪️Leaders lose visibility into emerging care needs

Care Team Coordination addresses these gaps by introducing structured, nurse-led coordination into the full 24-hour care model. Learn more about our Nurse-First Care Team Coordination model: https://bit.ly/4r7Jjmp

01/15/2026

Help us celebrate Nurse of the Month, Patty Arndt! Patty's reliability and dependability make her a trusted team member, and her patient-first approach reflects the highest standards of care. She goes above and beyond to ensure both her team and patients receive the best support possible. Thanks, Patty, for sharing your skills with IntellaTriage and helping us to improve the lives of nurses and patients!

01/12/2026

What if the quality of care didn’t depend on the time of day?
Care doesn’t happen in shifts and clinical excellence shouldn’t either.
Patients experience care as one continuous journey, even when our systems divide responsibility by hour or handoff. Designing care to work across all hours isn’t about doing more. It’s about building models that hold up when it matters most.

01/11/2026

Sunday Smarts, Triage FAQ #5: There are multiple ways to handle your triage.
Compare your options:
Non-clinical Answering Service (low cost, high risk)
Field Nurse Staffing (good patient experience, poor nurse experience)
Internal Triage Team (high cost/high headache risk, good patient/nurse experience)
Outsourced Triage (Improved operations, good patient/nurse experience)

Many agencies adopt a hybrid model: internal triage during office hours and outsourced after-hours nurse triage for hospice and home health coverage overnight and weekends.
IntellaTriage can do both. Our nurses triage 24/7, freeing up your clinical staff, prioritizing patient experience, and simplifying operations.

01/08/2026

IntellaTriage is expanding nurse-first triage with care team coordination. Read the press release to learn how Care Team Coordination is helping providers like Empath Health deliver continuous, connected care while protecting nurses and improving outcomes across every hour. https://bit.ly/4pswMZe

01/05/2026

Home Care 100 is where leaders go to pressure-test ideas and plan for what’s coming next.
We’re heading to Scottsdale to meet with providers, compare notes, and talk through what 2026 will demand from post-acute organizations: from after-hours strategy to scaling care teams without burning out nurses. If you’re attending, let’s grab time to talk about what’s new, what’s changing, and what’s working.

Schedule a meeting with our team, we’d love to connect while we’re there.

01/04/2026

Patient needs don’t end with the workday, so why do our systems?

In home-based care, patients and families experience care as continuous.
Too often, our systems divide responsibility by hour, handoff, or coverage model.

After-hours isn’t just a scheduling challenge. It’s a test of whether care can remain connected, nurse-led, and clinically sound across all hours.

I shared some perspective on why continuity, not coverage, is becoming the new standard for care at home, and how nurse-first access, coordination, and engagement play a role.

👉 Read the full article:

24-hour nurse-first access is becoming the standard for hospice and home health. Learn why after-hours clinical care must work across all hours.

01/01/2026

Happy New Year & welcome, 2026! Today we express our heartfelt gratitude to the providers, nurses, caregivers, and partners who make compassionate, high-quality post-acute care possible every day. Thank you for trusting us to support your patients, strengthen your teams, and stand beside you through every after-hours moment that matters.

This year, we remain committed to our mission: improving the lives of nurses and patients. And we proudly deliver on our mission through through timely, compassionate, nurse-first care.

Here’s to a new year of meaningful impact, continued partnership, and brighter moments for the patients and communities we serve together.

Wishing you health, peace, and purpose in 2026.