IntellaTriage

12/28/2025

Sunday Smarts: What Providers Are Asking Us Most.
Nurse-Triage FAQ #4: What issues can triage resolve? and when do we escalate?
Not every call requires a home visit or an ambulance.

Nurse triage can resolve many common concerns remotely: pain, nausea, shortness of breath, medication questions, and caregiver anxiety. But when symptoms escalate, safety is unclear, or orders fall outside protocol, the triage nurse routes the call to on-call clinicians or dispatches a visit.
It’s clinical judgment in real time, prioritizing patient safety and comfort.

The goal is the right decision, right away. Find out more: https://bit.ly/48q3OCK

12/25/2025

The future of post-acute care is arriving fast. Are you prepared?

We’ve laid out the strategic questions every leader must be asking now to protect quality, strengthen teams, and stay ahead in 2026. Questions like: Are we prepared for next-generation outcomes measurement? Does Our Operational Infrastructure Scale? Are We Investing in Interoperability (Not Just Integration)? and Are We Treating Triage as a Clinical Strategy, Not a Cost Center?

Read the guide to gain some clarity on how to look ahead into 2026 and beyond.

Find key strategic questions, KPIs, and operational priorities hospice & home health leaders must evaluate now to thrive in 2026 and beyond.

12/22/2025

If you’re shaping the future of post-acute care, Home Care 100 is where the real conversations happen and we’ll be right in the middle of them.

Our CEO, Daniel Reese, is taking the stage on Day 1 to talk about what 24/7 care really needs to look like. Spoiler alert: it’s nurse-first and built around smarter care team coordination. If you’re rethinking after-hours coverage, staffing strain, or continuity of care, this is a session you won’t want to miss.

We’ll be in Scottsdale. Let’s connect. Schedule time with our team ahead of the conference.

12/21/2025

The decisions you make today will shape your patients’ experience, your nurses’ well-being, and your organization’s stability for years to come.

Ask yourself: Are our workforce strategies built for long-term sustainability?

How are we protecting nurse recovery time?
Are on-call responsibilities driving turnover?
Do we understand the cost of attrition vs. support services?

Discover foundation to explore and what to measure now: to ensure your workforce sustainability becomes a competitive advantage. Explore the full article:

Find key strategic questions, KPIs, and operational priorities hospice & home health leaders must evaluate now to thrive in 2026 and beyond.

12/18/2025

The next 12 months will define the future of post-acute care. Workforce strain, payment changes, and rising expectations are forcing leaders to rethink how they operate, staff, and scale.

We pulled together the strategic questions every hospice, home health, and palliative leader should be asking now to stay ahead of the curve.

If you're planning for 2026, this is your roadmap.

Find key strategic questions, KPIs, and operational priorities hospice & home health leaders must evaluate now to thrive in 2026 and beyond.

12/15/2025

FACT: Triage call volumes rise during the holiday season. Our gift to you: A simple guide to help.
By anticipating increased call volumes and specific symptom patterns, establishing robust backup coverage, and equipping staff with effective communication strategies, post-acute healthcare organizations can better support patients and caregivers during the holiday season, minimizing unnecessary visits and ensuring optimal care.
Post-acute operators: have you taken a look at this resource guide? https://tinyurl.com/t9zy6psr

12/14/2025

Sunday Smarts: What Providers Are Asking Us Most.
Nurse-Triage FAQ #3: How does hospice triage differ from standard clinical triage?

Hospice care is different, so hospice triage should be too.

Standard triage focuses on directing patients to the right care setting, often the ER. Hospice (and home health) triage focuses on comfort, quality of life, caregiver confidence, and honoring the plan of care.
Triage nurses coach families through symptoms, help manage medications, and support emotional needs, often preventing unnecessary transfers.
The result? Dignity, comfort, and continuity at home.

Hospice deserves triage built for end-of-life needs. Learn more: https://bit.ly/48HdXwe

12/12/2025

This nurse exemplifies everything that makes IntellaTriage special: Congrats to Nicole Dziekan! Nicole displays compassion in every call, clinical excellence in every decision, and teamwork that lifts everyone around them. We are so grateful for the heart and skill Nicole brings to our care team.

A big thank-you as well to all our nominees this month. You inspire us daily, and we’re proud to celebrate you!

12/08/2025

As we reach the end of the year, we want to extend our warmest wishes to everyone celebrating during this season of light, reflection, and connection.

To all who observe the many meaningful traditions held throughout December, we hope this time brings peace, comfort, and moments of joy with the people you love.

And to the nurses and care teams working through the holidays: thank you.
While others gather around tables, travel, and rest, you continue to answer late-night calls, reassure worried families, and bring calm to patients experiencing some of their most vulnerable moments.

🌟Your commitment does not go unnoticed.
🌟Your compassion makes all the difference.
🌟Your work is a gift to every family you touch.

From all of us at IntellaTriage, thank you for the extraordinary care you give day and night, holiday or not. We are honored to support you, stand beside you, and help make your work just a little lighter this season and always.

Wishing you peace, gratitude, and meaningful moments as we close out the year.

12/08/2025

Sunday Smarts - New Resource: Telephone Triage Training for Home Health & Hospice: Best Practices
Need some support when it comes to triage training? Make use of this handy guide to ensure your triage nurses have the skills they need.

Rule #1: Train your nurses for ⭐telephone⭐ triage. The most critical skill? Listening.

Head to our new best practices guide for more:

Learn how to train telephone triage nurses for home health and hospice. Improve symptom management, documentation, and caregiver support.

12/04/2025

Holiday schedules can be tough on nurses, especially with overlapping PTO, weekend coverage, and increased after-hours needs. Use this quick scheduling toolkit to plan smarter, protect nurse well-being, and reduce burnout this season…and all year long.

Download here: https://tinyurl.com/57jhcsju

12/01/2025

We doubled our census in 2025 without increasing response times or compromising on quality. Scale shouldn’t mean burnout. Smart triage protects the workforce and the patients they care for. Learn more about how IntellaTriage made an impact in 2025. https://hubs.ly/Q03WcxyS0

Discover 10 ways IntellaTriage advanced quality, eased nurse burnout, and improved patient experience in post-acute care in 2025.