Child and Family Services

Child and Family Services Supporting people with client-centered services that focus on family stability, education and more Falk School.

Child and Family Services has more than 30 programs and services throughout Western New York, including the Stanley G. Deeply rooted in Western New York's history since 1873, Child & Family Services is one of the largest family service agencies in the nation.

April is Child Abuse Prevention Month. A time to come together, raise awareness and commit to creating safe, supportive ...
04/01/2026

April is Child Abuse Prevention Month. A time to come together, raise awareness and commit to creating safe, supportive environments where every child can thrive.

Prevention starts with all of us.

Visibility matters. Today, we honor the transgender leaders, artists, activists and changemakers whose courage and creat...
03/31/2026

Visibility matters. Today, we honor the transgender leaders, artists, activists and changemakers whose courage and creativity have transformed our world.

For donor Pat Flavin, giving from her IRA is both meaningful and financially beneficial.With potential tax savings and t...
03/26/2026

For donor Pat Flavin, giving from her IRA is both meaningful and financially beneficial.
With potential tax savings and the ability to put your gift to work right away, IRA giving is a powerful way to support the programs families and individuals in our community rely on.

Read more about Pat’s giving story at the link below.

https://cfsbny.mylegacygift.org/supporters-like-you/pat-flavin

Wishing a joyful Eid al-Fitr to all who celebrate in our community. May this day bring peace, happiness and connection.
03/20/2026

Wishing a joyful Eid al-Fitr to all who celebrate in our community. May this day bring peace, happiness and connection.

Our next Faces of C+FS feature highlights Hailee Bane, Advocacy Coordinator at Haven House!Hailee brings more than 11 ye...
03/18/2026

Our next Faces of C+FS feature highlights Hailee Bane, Advocacy Coordinator at Haven House!

Hailee brings more than 11 years of experience in domestic violence services to her role. She began her career at the YWCA in Genesee County while completing her bachelor’s degree, where she spent five years supporting survivors. In January 2020, she joined C+FS as a Domestic Violence Advocate before stepping into her current role as Advocacy Coordinator.

In her position today, Hailee trains and supports new advocates while coordinating Haven House’s court advocacy services. She understands firsthand how emotionally demanding yet deeply meaningful this work can be. Hailee also maintains a small caseload of clients, ensuring survivors have guidance as they navigate the often-complex court system during some of the most difficult moments of their lives.

During her time at C+FS, Hailee has taken on increasing leadership in both direct service and broader advocacy efforts. She was recently elected to the Regional Advisory Committee for the New York State Coalition Against Domestic Violence, where she represents Western New York and collaborates with partners across the state to address policy, funding and systemic challenges impacting survivors and the programs that serve them. She also developed a self-esteem group for residents in Haven House’s shelter, creating space for participants to focus on themselves and begin rebuilding confidence.

When asked why she chooses to work at C+FS, Hailee shared that the agency’s commitment to growth and professional development has played a key role in her journey. As she prepares to graduate with her Master’s in Social Work from the University at Buffalo, she credits leadership with encouraging her every step of the way.

Thank you, Hailee, for your dedication, leadership and unwavering commitment to C+FS!

We had a great time celebrating a well-deserved honor! 🎉Members of our team were proud to attend Buffalo Business First’...
03/13/2026

We had a great time celebrating a well-deserved honor! 🎉

Members of our team were proud to attend Buffalo Business First’s Best Places to Work and HR Awards at Buffalo RiverWorks, where Erica Reger, Chief Human Resources Officer at C+FS, was recognized!

Erica’s leadership continues to strengthen our Agency through thoughtful HR strategy and a deep investment in the growth of our staff. We’re grateful for the impact she has on our team and the people we serve every day.

Congratulations, Erica!

03/12/2026

In honor of Social Work Month, we asked a few C+FS employees to share what social work means to them. Here’s what they had to say!

Last week, teams across our Agency came together for pizza lunches in celebration of Employee Appreciation Day! 🍕 We’re ...
03/11/2026

Last week, teams across our Agency came together for pizza lunches in celebration of Employee Appreciation Day! 🍕

We’re incredibly grateful for the dedication, compassion and commitment our C+FS employees show each and every day.

This International Women’s Day, we’re proud to highlight just a few of the many amazing women who help bring our mission...
03/08/2026

This International Women’s Day, we’re proud to highlight just a few of the many amazing women who help bring our mission to life.

Their passion, strength and commitment make a difference in the lives of the individuals and families we serve every day. Thank you for all that you do to uplift our community.

03/04/2026

In honor of Black History Month, our Employee Assistance Program recently hosted a webinar titled "The Black Experience and the Systems We Inherit."

The conversation explored how historical structures were created, who they were designed to serve and how their impact continues to shape our communities today. It was a great opportunity to deepen our understanding of local history while reflecting on the role we each play in creating informed and accountable spaces.

Address

330 Delaware Avenue
Buffalo, NY
14202

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+17168422750

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