Pro EMS

Pro EMS Additionally, we provide emergency medical services to Harvard University and the Massachusetts Institute of Technology.

We've served the City of Cambridge since 1969, providing emergency medical services in cooperation with the Cambridge Fire, Police and Emergency Communications Departments. Pro EMS partners with Emerson Hospital to provide advanced life support (ALS) services to the communities of Boxborough, Carlisle, Concord, Lincoln, Maynard, Stowe and Weston, collectively known as the Central Middlesex Emergen

cy Response Association (CMERA), operating under the Emerson Paramedics brand. Primary backup services are provided to the towns of Watertown and Belmont. Pro EMS also works with several related entities. Pro EMS Center for Medics, a CoAEMSP accredited paramedic and EMS training center, Prodigy, a CAPCE accredited online learning management system and Pro EMS Solutions, our EMS reimbursement, technology and administrative services division. We’ve been recognized by numerous state and national organizations for our commitment to excellence. Pro EMS was the first ambulance service in Massachusetts to be accredited by the Commission on Accreditation of Ambulance Services (CAAS) and we are current members of the Academy of International Mobile Healthcare Integration (AIMHI), a national collective of high-performance EMS systems.

Advanced skills for a safer journey. Our mandatory advanced ambulance operator training ensures every new hire is an exp...
04/24/2026

Advanced skills for a safer journey. Our mandatory advanced ambulance operator training ensures every new hire is an expert in hazard avoidance and steering. At Pro EMS, safety is built into everything we do.

Excellence isn't born; it’s built. Before our recruits step into the field, they spend hours perfecting their clinical s...
04/22/2026

Excellence isn't born; it’s built. Before our recruits step into the field, they spend hours perfecting their clinical skills. Mastering the basics today ensures they are ready for the challenges of tomorrow.

Happy Patriots’ Day! Good luck to all who are running the Boston Marathon! ⁠Photography by Bob Paige⁠⁠
04/20/2026

Happy Patriots’ Day! Good luck to all who are running the Boston Marathon! ⁠

Photography by Bob Paige⁠

We’re continuing our National Public Safety Telecommunicators Week celebration!To show our appreciation, we treated our ...
04/17/2026

We’re continuing our National Public Safety Telecommunicators Week celebration!

To show our appreciation, we treated our team to special lunches and some fresh gear—including a cozy new Pro EMS fleece and a Starbucks gift card. These gifts are just a small token of our gratitude for the constant service and dedication our dispatchers provide to the community every single day.

Before an ambulance even moves, it all starts here. We’re excited to have one of our new dispatchers hitting the console...
04/15/2026

Before an ambulance even moves, it all starts here. We’re excited to have one of our new dispatchers hitting the consoles! The dispatch center is the heartbeat of our operations, requiring split-second decision-making and a calm voice on every call.

Welcome to the Pro EMS team! We're thrilled to have our new EMTs who joined us this April.⁠⁠
04/13/2026

Welcome to the Pro EMS team! We're thrilled to have our new EMTs who joined us this April.⁠

Happy National Public Safety Telecommunicators Week to the Pro EMS dispatch team, our partner agencies, including the Ca...
04/12/2026

Happy National Public Safety Telecommunicators Week to the Pro EMS dispatch team, our partner agencies, including the Cambridge Emergency Communications Department, and all the other dispatchers across the country. Special lunches and a gift are just a small way to say thank you to our Pro EMS dispatchers for all their constant service and dedication.⁠

Congratulations to our Pro EMS EMTs who have successfully earned their FTEP (Field Training Evaluation Program) certific...
03/27/2026

Congratulations to our Pro EMS EMTs who have successfully earned their FTEP (Field Training Evaluation Program) certification in February! Great work!

Whether it’s day one or year ten, the learning never stops at Pro EMS. Our team is sharpening their skills on advanced c...
03/25/2026

Whether it’s day one or year ten, the learning never stops at Pro EMS. Our team is sharpening their skills on advanced cardiac monitoring and diagnostics. We believe that staying ahead of the curve in clinical education is the best way to serve our community.

Welcome to the Pro EMS team! We're thrilled to have our new dispatcher who joined us this March.⁠⁠
03/23/2026

Welcome to the Pro EMS team! We're thrilled to have our new dispatcher who joined us this March.⁠

Our newest providers are undergoing intensive orientation, focusing on skills like advanced airway management. Pro EMS t...
03/20/2026

Our newest providers are undergoing intensive orientation, focusing on skills like advanced airway management. Pro EMS takes pride in ensuring every provider is prepared for the most critical moments.

Welcome to the Pro EMS team! We're thrilled to have our new EMTs who joined us this March.⁠⁠
03/18/2026

Welcome to the Pro EMS team! We're thrilled to have our new EMTs who joined us this March.⁠

Address

31 Smith Place
Cambridge, MA
02138

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