F.F. Thompson Hospital

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Meet another Thompson Star! This registered nurse is from our ICU. Our popular Star Catcher program gives patients, resi...
12/04/2025

Meet another Thompson Star! This registered nurse is from our ICU. Our popular Star Catcher program gives patients, residents, and families an opportunity to formally acknowledge a Thompson associate for the outstanding care provided. We are so proud to work alongside such wonderful healthcare professionals! https://urmc.info/2eO

This occasion calls for cupcakes! Our nurses handed them out to excited associates this week to celebrate our hospital b...
12/03/2025

This occasion calls for cupcakes! Our nurses handed them out to excited associates this week to celebrate our hospital being designated once again by the American Nurses Credentialing Center as a Magnet hospital. It’s our fifth consecutive time, which is incredibly rare, and it signifies an exceptional level of nursing excellence. How sweet it is!

Work Besties Wednesday is back! This week, meet Jackie and Dustin from Practice Management, shown posing with a cutout o...
12/03/2025

Work Besties Wednesday is back! This week, meet Jackie and Dustin from Practice Management, shown posing with a cutout of Florence Nightingale. Jackie says, “Dustin genuinely makes me laugh every single day, and honestly, he makes coming to work fun.” Dustin says although they deal with emotionally taxing situations, he and Jackie “recognize this and help each other re-center.”

In a season of celebration and joy, there are some who may be experiencing grief. Our monthly Grief Support Group is sch...
12/02/2025

In a season of celebration and joy, there are some who may be experiencing grief. Our monthly Grief Support Group is scheduled for Friday, December 12, from 12:30 to 1:30 p.m. in the George M. Ewing Jr. Conference Room on the ground floor of our hospital’s Constellation Center for Health and Healing. For more information, email Janice_Lum@URMC.Rochester.edu or call 585-396-6486.

Congratulations to our Thompson Donate Life Committee for receiving "Platinum Recognition" for the 2024/2025 DoNation Ca...
12/02/2025

Congratulations to our Thompson Donate Life Committee for receiving "Platinum Recognition" for the 2024/2025 DoNation Campaign! We know how hard you work to advance this important cause, and we are proud of you. https://urmc.info/2eH

Please join us in welcoming Melissa Mandurano to Thompson Health Gastroenterology. Known for her clinical excellence, le...
11/28/2025

Please join us in welcoming Melissa Mandurano to Thompson Health Gastroenterology. Known for her clinical excellence, leadership, and compassionate, patient-centered approach, Melissa has worked as a registered nurse at Thompson since 2016, with experience spanning both outpatient and acute care. She is now a family nurse practitioner, and we couldn’t be happier to have her join this growing team. For more information about Thompson Health Gastroenterology, visit https://urmc.info/2eC

Thompson Health wishes everyone a happy, safe, and healthy Thanksgiving. Please note that our urgent care locations, lab...
11/26/2025

Thompson Health wishes everyone a happy, safe, and healthy Thanksgiving. Please note that our urgent care locations, lab draw stations, and outpatient pharmacies will be closed for the holiday, with all reopening on Friday. OB/GYN services will remain closed on Friday. Primary care hours vary by location; please confirm holiday hours with your provider.

When we asked our associates to tell us about their work friendships, we expected we would be hearing about a lot of wha...
11/26/2025

When we asked our associates to tell us about their work friendships, we expected we would be hearing about a lot of what one human resources team member calls “dynamic duos,” but we learned of this “terrific trio,” as well! For today’s Work Besties Wednesday post, we’re highlighting how Kate from Urgent Care describes her friendship with colleagues Mary and Jacqui: “There's nothing quite like walking into a shift, knowing you have a great team on and can handle whatever comes through the doors that day. Best of all, doing it with smiles on your face, a good amount of humor, and the peace of mind that they have your back. You just can't put a price on that.”

Based on kudos from patients and coworkers, we recently presented four Thompson associates with Service Excellence Award...
11/25/2025

Based on kudos from patients and coworkers, we recently presented four Thompson associates with Service Excellence Awards. Find out who – and why – in our online newsroom: https://urmc.info/2eA

F.F. Thompson Hospital’s Guild Gallery Gift Shop, which relocated to make room for a new MRI machine coming in 2026, is ...
11/24/2025

F.F. Thompson Hospital’s Guild Gallery Gift Shop, which relocated to make room for a new MRI machine coming in 2026, is now just off the main lobby and opened its doors for the first time today. Patients, families, visitors, and the general public are all welcome! Come check it out and get a head start on your holiday shopping. Proceeds benefit the Guild’s many initiatives that make a difference throughout our health system and community.

This week, we are grateful for this group of new associates, which includes at least two “boomerangs” who were on our te...
11/24/2025

This week, we are grateful for this group of new associates, which includes at least two “boomerangs” who were on our team before and returned. One said she’s here for the culture, and the other commented, "I decided to come back to work at Thompson because I love how family oriented the hospital is." That’s what it’s all about, isn’t it?

Yesterday marked a moment we have long anticipated and worked tirelessly to achieve – our FIFTH redesignation as a Magne...
11/21/2025

Yesterday marked a moment we have long anticipated and worked tirelessly to achieve – our FIFTH redesignation as a Magnet Hospital by the American Nurses Credentialing Center. When the news arrived, our teams were ready to celebrate! This recognition reflects our enduring dedication to nursing excellence and places us among an elite group of hospitals nationwide. Only about 1.5% of hospitals in the United States have earned this distinction, and even fewer of our size have reached such an exceptional milestone. Thank you and congratulations to all our F.F. Thompson Hospital nurses for bringing their best every day and for helping Thompson earn this well-deserved honor! Catch a glimpse of the announcement here:

November 20, 2025 marked a moment we have long anticipated and worked tirelessly to achieve – our FIFTH redesignation as a Magnet Hospital by the American Nu...

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350 Parrish Street
Canandaigua, NY
14424

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