08/09/2022
Job details
Job Type
Full-time
Full Job Description
• Greets visitors/patients pleasantly and promptly. Handles incoming calls courteously and professional, answering inquiries and providing information appropriately.
• Prepares new charts with appropriate forms and assist patients in completing forms, as necessary.
• Explains and interprets office policies, procedures, and protocols, as necessary.
• Sort departmental mail.
• Orders and stocks supply.
• Maintains work area neat and orderly.
• Scan patient information into system.
• Provide 'witness' for certain testing.
• Interact and coordinate with staff technologist.
• Burn CDs for patients.
• Verify insurance benefits
• Collect any copays or payments due time of service
• Schedule Appointments
• Ensures confidentiality of sensitive information and PHI
• Other duties may be assigned
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DESIRED PROFESSIONAL SKILLS AND EXPERIENCE
• High School or equivalent preferred
• Background in healthcare is preferred
• Ability to work independently
• Ability to work in a fast-paced, high productivity environment
• Ability to exercise judgement and make decisions
• Excellent communication skills to communicate with patients, physicians, clients, coworkers, and management staff
• Ability to document accurately and concisely
• Excellent phone and computer skills
• Ability to maintain sensitive information in confidence
• Ability to meet deadlines and prioritize diverse responsibilities
• HIPAA and OSHA knowledge
• Strong organizational skills