12/02/2025
🌟 Congratulations to our November Employee of the Month — Shyanne Torres! 🌟
We couldn’t be more excited to celebrate Shyanne, who embodies everything it means to be a true “Call Center Crusader.”
Every day, Shyanne brings a calm, compassionate presence to each call she answers. She listens with intention, diffuses difficult situations with grace and professionalism, and goes the extra mile to support every patient and family. Her impact doesn’t stop at the call center—she’s also a familiar and enthusiastic face at community events like the Tattoo-athon and the Superhero Race, always representing our mission with heart.
Here’s what her colleagues have to say about her:
💬 “Shyanne is incredibly empathetic and truly cares about the people she helps… her compassion made me feel heard and supported.”
💬 “She goes above and beyond by creating tip sheets to help new team members succeed during training.”
💬 “She stays calm and professional, de-escalates tough situations, follows policy, and still manages to meet urgent needs.”
Please join us in applauding Shyanne for her outstanding dedication, kindness, and commitment to service.
👏 Thank you, Shyanne—you make us better every single day!
