03/18/2026
Running a small therapy practice is a little unique — I’m not selling coffee or a service where you can snap a pic and tag me!
Because of privacy (as it should be!), a lot of the meaningful work happens quietly, behind closed doors… which also means reviews and visibility can be a bit tricky (especially as a small business).
If you’ve ever found our work helpful and feel comfortable sharing, leaving a quick review or rating truly goes a long way in helping others find support 💛
No pressure at all — just a gentle nudge and big appreciation for this community.
The Challenges of Online Reviews in Therapy Practices
Therapy practices face several obstacles concerning online reviews, primarily due to privacy regulations like HIPAA. These laws prevent therapists from openly responding to negative or misleading feedback, which can deter clients from sharing their experiences since it may disclose their therapy involvement. As a result, this can skew ratings, often amplifying the opinions of a vocal minority with negative perspectives. Conversely, high ratings can lead to skepticism among potential clients. Therefore, online reviews may not accurately reflect the quality of a therapist's services.
At CNY Marriage & Family, we value all feedback—both positive and negative—and are always eager to connect with individuals. We are more than just an online rating; we are real people committed to supporting you on your mental wellness journey.
