BlueCare Tennessee

BlueCare Tennessee bluecare.bcbst.com We have participated since the program inception in 1994 as the only State health insurer. Please note that:
1.

BlueCare Tennessee is an independent licensee of the BlueCross BlueShield Association and a licensed HMO affiliate of its parent company BlueCross BlueShield of Tennessee. Located in Chattanooga, Tennessee, BlueCare Tennessee is a Managed Care Organization (MCO) that delivers health care solutions through its provider network, combining physical and behavioral health to over 440,000 TennCare enrollees. We are the only major MCO remaining in the program today. BlueCare Tennessee is a wholly-owned subsidiary of Southern Diversified Business Services, Inc. (SBDS), which is a for-profit holding company and wholly-owned subsidiary of BlueCross BlueShield of Tennessee (BCBST). We have a mission to serve the people of Tennessee, both in our products and services and in our numerous outreach activities.


- TERMS OF USE -
The BlueCare Tennessee fan page provides a forum in which to share questions, comments and feedback around health related topics. The comments, photos, videos and other materials posted by fans do not necessarily reflect the opinions of BlueCare Tennessee, or its affiliated businesses, employees, directors, officers, customers, partners or vendors. Do not rely on the accuracy of any user content posted on this page. The information on this page is related solely to health-related topics at BlueCare Tennessee. All materials posted by users must comply with Facebook Terms of Use. BlueCare Tennessee periodically monitors Facebook posting on the BlueCare Tennessee page. BlueCare Tennessee expects, however, that all users will be responsible and not post any materials that fall into any of the following categories and may remove any materials that:
- Include Protected Health Information (PHI).
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.
- Publish, post or distribute any defamatory, infringing, obscene, indecent, misleading or unlawful material or information.
- Upload or attach files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents.
- Upload or attach files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another person's computer.
- Falsify the origin or source of software or other material contained in a file that is uploaded.
- Advertise or offer to sell any goods or services, or conduct or forward surveys, contests, or chain letters.
- Download any file posted by another user from a forum or source that you know, or reasonably should know, cannot be legally distributed in such manner.
- MEMBER QUESTIONS -
Members who have questions with health plan coverage questions, questions about appeals or other specific questions, should call the number on the back of their ID card. Posts may contain content from Third Party Websites and/or pages. The third party's privacy policy and security practices apply and may differ from BlueCare Tennessee’s standards;
2. BlueCare Tennessee is not responsible for and does not control, endorse or guarantee the information, content, availability, viewpoints, products or services contained in the linked site; and
3. BlueCare Tennessee does not endorse the organizations linked to from facebook.com/BlueCareTN. We obey federal and state civil rights laws. We do not treat people in a different way because of their race, color, birth place, language, age, disability, religion, or sex. Do you think we did not help you or you were treated differently because of your race, color, birth place, language, age, disability, religion, or sex? You can file a complaint by mail, by email, or by phone. Here are three places where you can file a complaint:

Health Care Finance
and Administration
Office of Civil Rights Compliance
310 Great Circle Road, Floor 4W
Nashville, Tennessee 37243
Email: HCFA.Fairtreatment@tn.gov
Phone: 855-857-1673 (TRS 711)

You can get a complaint form online
at: http://www.tn.gov/hcfa/article/
civil-rights-compliance
U.S. Department of Health & Human Services
Office for Civil Rights
200 Independence Ave SW,
Rm 509F, HHH Bldg
Washington, DC 20201
Phone: 800-368-1019
(TDD): 800-537-7697

You can get a complaint form online at: http://
www.hhs.gov/ocr/office/file/index.html Or you
can file a complaint online at: https://ocrportal. hhs.gov/ocr/portal/lobby.jsf

Do you need free help with this document? If you speak a language other than English, help in your language is available for free. This page tells you how to get help in a language other than English. It also tells you about other help that’s available. Spanish: Español ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de
asistencia lingüística. Llame al 1-800-468-9698 (TTY: 711: 888-418-0008). Kurdish:
(TTY: 711: 888-418-0008) 1-800-468-9698
Arabic:(888-418-0008-1: 711 800-468-9698-1
Chinese: 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-800-468-9698
(TTY 711: 888-418-0008) 。
Vietnamese: Tiếng Việt CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí
dành cho bạn. Gọi số 1-800-468-9698 (TTY: 711: 888-418-0008). Korean: 한국어 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수
있습니다. 1-800-468-9698 (TTY: 711: 888-418-0008)번으로 전화해 주십시오. French:Français ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont
proposés gratuitement. Appelez le 1-800-468-9698 (ATS: 711: 888-418-0008). Amhraic: አማርኛ ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ
ሚከተለው ቁጥር ይደውሉ 1-800-468-9698 (መስማት ለተሳናቸው: 711: 888-418-0008). Gujarati: ગુજરાતી સુચના: જો તમે ગુજરાતી બોલતા હો, તો િન:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે
ઉપલબ્ધ છે. ફોન કરો 1-800-468-9698 (TTY: 711: 888-418-0008)
Laotian: ພາສາລາວ ໂປດຊາບ: ຖ ້ າວ ່ າ ທ ່ ານເວ ົ ້ າພາສາ ລາວ, ການບ ໍ ລ ິ ການຊ ່ ວຍເຫ ືຼ
ອດ້ ານພາສາ, ໂດຍບໍ ່ ເສັ ຄ່ າ, ແມ່ ນມີ ພ້ ອມໃຫ້ ທ່ ານ. ໂທຣ 1-800-468-9698 (TTY: 711: 888-418-0008). German: Deutsch ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche
Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-468-9698 (TTY: 711: 888-418-0008). Tagalog: Tagalog PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga
serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-468-9698 (TTY: 711: 888-418-0008). Hindi: हिंदी ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं।
1-800-468-9698 (TTY: 711: 888-418-0008) पर कॉल करें।
Serbo-Croatian: Srpsko-hrvatski OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke
pomoći dostupne su vam besplatno. Nazovite 1-800-468-9698 (TTY- Telefon za osobe sa oštećenim
govorom ili sluhom: 711: 888-418-0008). Russian: Русский ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны
бесплатные услуги перевода. Звоните 1-800-468-9698 (телетайп: 711: 888-418-0008). Nepali: नेपाली न दिनुहोस्: तपार्इंले नेपाली बोल्नुहुन्छ भने तपार्इंको निम्ति भाषा सहायता सेवाहरू
निःशुल्क रूपमा उपलब्ध छ । फोन गर्नुहोस् 1-800-468-9698 (टिटिवाइ: 711: 888-418-0008) ।
Persian: یسراف
1-800-468-9698 (TTY: 711: 888-418-0008)


BlueCross BlueShield of Tennessee
The Privacy Office
1 Cameron Hill Circle
Chattanooga, Tennessee 37402-0001
Phone: 888-455-3824

• Do you need help talking with us
or reading what we send you?
• Do you have a disability and need help
getting care or taking part in one of our
programs or services?
• Or do you have more questions about your
health care? Call us for free at 1-800-468-9698. We can connect you with the free help or service you need. (For TTY call: 711 and ask for
888-418-0008)

You take care of so much. That’s why we’re here to help take care of you.Your plan comes with benefits and resources to ...
03/30/2026

You take care of so much. That’s why we’re here to help take care of you.

Your plan comes with benefits and resources to help you feel confident about your health care. From free rides to checkups and screenings at no cost, we’re here to support you every step of the way.

Ready to learn more about your benefits? Discover everything available to help you stay healthy: bluecare.bcbst.com/get-care/how-we-care

Today is National Doctors’ Day! Today, we celebrate the hard work and compassion of our health care providers. Thank you...
03/30/2026

Today is National Doctors’ Day! Today, we celebrate the hard work and compassion of our health care providers. Thank you for all you do for your patients. And we’re proud to support you in your dedication to helping Tennesseans live their healthiest lives.

Gestational diabetes is a type of diabetes you can have when you’re pregnant. It happens when your body doesn’t make eno...
03/26/2026

Gestational diabetes is a type of diabetes you can have when you’re pregnant. It happens when your body doesn’t make enough insulin. That makes it harder for your body to change sugar into energy.

It usually starts around week 24 of pregnancy. You may not have any symptoms. So your doctor will often test for it when you’re between 24 and 28 weeks pregnant.

If you have this condition, your doctor will help you create a treatment plan to help keep you and your baby healthy. It’s important to follow your doctor’s treatment plan. Your doctor may also recommend medication if you need it.

This condition usually goes away after your baby is born. But it can increase your risk of getting type 2 diabetes later. Your doctor can tell you about ways to lower your risk.

Colorectal cancer screenings can help protect your health. Most colorectal cancer starts as small growths called polyps....
03/24/2026

Colorectal cancer screenings can help protect your health. Most colorectal cancer starts as small growths called polyps. They aren’t cancer yet. But they can turn into it. Colorectal cancer screenings can help your doctor find these polyps before they become dangerous.

There are several types of screenings available. A colonoscopy looks at your entire colon with a tiny camera. Stool tests check for signs of cancer in stool samples. A flexible sigmoidoscopy looks at just the lower part of your colon.

Most people should start screenings at age 45. But your doctor can help you decide when to start screenings based on your health and family history.

Taking time to prepare for a doctor visit can help you feel more confident. Here are some tips to help you get ready for...
03/19/2026

Taking time to prepare for a doctor visit can help you feel more confident. Here are some tips to help you get ready for your next appointment.

When you schedule, ask your doctor for any special help you need. This might be something like a quiet waiting area or more time with the doctor. Ask if you can fill out any forms before you get there. Or ask if they’re available in an accessible format.

Before your visit, write down any changes in your health or any questions you want to ask the doctor. Make a list of your medications, including how much you take and how often.

During your visit, use things that make you more comfortable, like headphones or a tablet while you wait. Be direct about your concerns. And ask your doctor to repeat anything you don’t understand.

Taking care of your teeth can help you stay healthy. It’s important to brush and floss regularly. But did you know certa...
03/17/2026

Taking care of your teeth can help you stay healthy. It’s important to brush and floss regularly. But did you know certain foods can help keep your mouth healthy?

Chewing fruits and vegetables helps your mouth produce saliva. That helps remove acid and leftover food from your mouth and teeth. Some vegetables, like celery, can scrape food off your teeth as you eat.

Drinking unsweet green and black tea can help fight plaque, a bacteria film that grows on teeth. The antioxidants in tea help lower the amount of plaque on your teeth.

Want to learn more about other foods that can help keep your mouth healthy? Visit https://bcbstwelltuned.com/2021/10/13/7-foods-and-drinks-that-are-good-for-your-teeth-and-breath/ for more.

Eating disorders can affect anyone, even teens. And they can hurt your health if they aren’t treated. So it’s important ...
03/12/2026

Eating disorders can affect anyone, even teens. And they can hurt your health if they aren’t treated. So it’s important to know the signs and how to get help.

Eating disorders don’t always look the same. But these are some common signs to watch out for.

You may have emotional signs like overthinking food choices, feeling anxious about weight or food, skipping meals, or thinking a lot about your body weight or shape.

Physical signs may include changes in weight, stomach pain, dizziness, feeling cold all the time, throwing up or mood swings.

If you’re struggling, you’re not alone. And you can get help. Talk with someone you trust, like a parent or teacher. You can also talk with your doctor. They can help figure out what’s going on and help you get the right care.

Need help finding a doctor or making an appointment? Give us a call. We can help.

There’s still time to get your flu shot this flu season. It can help protect you and your family from getting very sick ...
03/10/2026

There’s still time to get your flu shot this flu season. It can help protect you and your family from getting very sick from the flu. The CDC says most people age six months and older need a flu shot every year.

The flu shot is safe. And it can help lower your chances of getting the flu. If you do get sick, the vaccine can help keep your symptoms from being as bad.

We cover the flu shot at no cost for our members. Have questions about the flu shot? Ask your doctor at your next visit.

Your child’s vision is an important part of their health. So it’s important for them to have regular eye screenings. You...
03/05/2026

Your child’s vision is an important part of their health. So it’s important for them to have regular eye screenings. Your child’s doctor will do eye screenings during yearly checkups.

If your child needs a more comprehensive eye exam, they’ll need to see an eye doctor. The eye doctor can diagnose vision problems or other eye conditions. And they can tell you if your child needs glasses.

We cover eye exams and glasses if your child needs them. Have questions about vision coverage? Give us a call. We can help you find a provider and tell you more about your coverage.

Pollen is a small particle from plants. And it can cause allergy symptoms in many people. These symptoms may include sne...
03/03/2026

Pollen is a small particle from plants. And it can cause allergy symptoms in many people. These symptoms may include sneezing, runny nose, and itchy, watery eyes. If you have allergies, you can do things at home to help feel better.

Check your local weather forecast to find the pollen count. Keep your windows closed when the pollen count is high. And try to stay indoors as much as you can. If you have to go outside, take a shower and change your clothes when you come back inside. And be sure to change your home’s air filters regularly. They trap dust and other allergens to help keep your home’s air clean.

And if your symptoms aren’t getting better, talk with your doctor. They may recommend other changes or medication to help.

February is American Heart Month. Now’s a great time to learn about food you can eat to help keep your heart healthy.Eat...
02/25/2026

February is American Heart Month. Now’s a great time to learn about food you can eat to help keep your heart healthy.

Eating a heart-healthy diet can help your heart function at its best. When you’re building your plate, try to include things like fruits and vegetables, whole grains, lean protein, low-fat dairy, and nuts and seeds. An example plate could include salmon with broccoli with low-fat cheese and a side of brown rice. And you can eat almonds as a snack throughout the day.

Remember, you don’t have to change everything at once. Starting with small steps can help you stick with these healthy habits.

For more tips on building a healthy plate, go to MyPlate.gov.

Has your child gotten their HPV vaccine? Human papillomavirus, or HPV, is a common virus that can cause cancer later in ...
02/23/2026

Has your child gotten their HPV vaccine? Human papillomavirus, or HPV, is a common virus that can cause cancer later in life. It spreads through skin-to-skin contact. And anyone can get the virus.

The HPV vaccine can help protect your child. And it’s most effective when it’s given before someone is exposed to the virus.

Your child can get their HPV vaccine as early as age 9, but they’ll need more than one dose for it to be effective. The CDC recommends your child get their first dose at age 11 or 12. Then, your child will need their second dose 6–12 months later. If your child has both doses within five months or doesn’t get their first dose until they’re between 15 and 26 years old, they’ll need three doses total.

If you have any questions about the vaccine, talk to your child’s doctor.

Address

1 Cameron Hill Cir
Chattanooga, TN
37402

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

Telephone

(423) 535-5600

Website

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