03/11/2026
Important Update for Organizations Using Powerheart G3 AEDs
ZOLL has announced that service and technical support for Powerheart G3 devices will end on March 31, 2028.
Production of the G3 ended in 2021. Manufacturer support continues for the 7-year warranty period — and will conclude in 2028.
What this means:
• No factory service support after 2028
• Potential limitations in parts availability
• Long-term replacement planning is necessary
• Budget forecasting should begin now
This does not mean your device is immediately unusable.
It does mean organizations should begin evaluating:
• Device age
• Warranty status
• Pad and battery lifecycle
• Replacement timeline
AED programs should be proactive — not reactive.
If your organization is currently using a Powerheart G3 and would like help reviewing your options, we’re available to assess your current setup and discuss upgrade pathways.
Prepared organizations plan early.