SHSMD - Society for Health Care Strategy and Market Development

SHSMD - Society for Health Care Strategy and Market Development Serving 3,700+ members, SHSMD, a professional membership group of the American Hospital Association

Who We Are
The Society for Healthcare Strategy and Market Development (SHSMD), a personal membership group of the American Hospital Association, is the largest and most prominent voice and resource for healthcare provider-based planners, marketers, and communications/public relations practitioners nationwide. SHSMD hosts the largest and most comprehensive annual conference, with over 1000 attendee

s. We offer such unique and respected staples as the annual Futurescan environmental assessment and the By the Numbers benchmarking study, as well as three listservs, electronic and print newsletters, a job posting service, and other valuable resources. More than 4,000 healthcare strategy professionals have chosen to become members of SHSMD, reflecting our singular status in the field. Our Mission—Why we exist
The mission of the Society for Healthcare Strategy and Market Development, a personal membership group of the American Hospital Association, is to provide healthcare planning, marketing, and communications professionals with the most highly valued resources for professional development. Our Brand Promise—Where we are going
As a reflection of the changing healthcare environment and the intensifying pressures on healthcare strategy professionals, and in response to comprehensive research on our members’ needs, SHSMD is proud to unveil a new brand promise. Through the process of listening to our members, as well as thoughtful introspection, we have clarified who we are and where we desire to go as an organization. Our members told us how we could serve them better, and we plan to deliver. We have opened a dialogue with our members that we plan to keep open on an ongoing basis to continue to add value to SHSMD membership. SHSMD’s brand promise reflects a renewed commitment to our members, along with newly developed resources that will empower our members to perform at a higher level. By launching new resources—such as special interest group communities, back-to-basics workshops, and expanded benchmarking and best-practice studies—while retaining the best of current resources, SHSMD intends to demonstrate a heightened sense of responsiveness to members’ need for just-in-time resources.

National Hospital Week is right around the corner (May 10–16).The American Hospital Association digital toolkit makes it...
04/17/2026

National Hospital Week is right around the corner (May 10–16).

The American Hospital Association digital toolkit makes it easy to spotlight your hospital’s impact, recognize the people who make healing possible, and engage your community around this year’s theme, “Healing Happens Here.”

Plus, NEW official Hospital Week merchandise and themed gifts are available to help celebrate your supply chain team.

Explore the toolkit: https://ow.ly/fv4S50YLeL1

Purchase your gifts (order by April 22 for guaranteed delivery in time): https://ow.ly/GbQO50YLeL2

Your toughest problems deserve a real conversation.Not a webinar. Not a slide deck full of best practices you've already...
04/14/2026

Your toughest problems deserve a real conversation.

Not a webinar. Not a slide deck full of best practices you've already heard.

On April 30, SHSMD's Catalyst Conversation brings together health care strategy, marketing, and planning leaders for exactly that — an open, candid dialogue about what's actually difficult right now.

SHSMD Board leaders Dennis Jolley (UW Health), Dorian Harriston (Morehouse School of Medicine), and Ryan Younger (Virtua Health) will kick things off with no slides, no polish — just real challenges their organizations are navigating today.

Then the floor opens to you.

Are you dealing with the same issues? Found a workaround? Sitting on a problem you haven't seen anyone talk about yet? This is your hour.

April 30 | 1–2 PM CT | Members Only | Virtual

Register at the link below — and come ready to talk.
https://ow.ly/vLRV50YITzH

Move from “posting when you can” to a structured, high-performing content system.This practical 9-step Social Media Edit...
04/13/2026

Move from “posting when you can” to a structured, high-performing content system.

This practical 9-step Social Media Editorial Guide helps you build consistency, align with priorities, and improve engagement over time.

Access the guide: https://ow.ly/mex550YIoIG

Unlock member-only tools: https://ow.ly/OwzO50YIoIE

Health care marketing is being asked to do something it wasn’t built for.Prove ROI.Protect patient privacy.Do both at th...
04/10/2026

Health care marketing is being asked to do something it wasn’t built for.

Prove ROI.
Protect patient privacy.
Do both at the same time.

Most teams are still relying on attribution models that no longer hold up under today’s privacy constraints.

This session breaks down how leading organizations are shifting to privacy-safe, first-party data strategies that actually connect marketing to growth.

If your work is being measured more closely this year, this is worth your time.

📅 April 15 | 12 PM CT
🎟️ Free sponsored webinar

Register: https://ow.ly/kbQw50YH5RU

Not the most popular. The most used.These are the resources SHSMD members actually turned to in Q1 when the work got com...
04/09/2026

Not the most popular. The most used.

These are the resources SHSMD members actually turned to in Q1 when the work got complex, priorities shifted and decisions needed to move faster.

Inside:
• Strategic planning tools shaping real decisions
• Member-exclusive insights from News Scan and Spectrum
• Real conversations happening in MySHSMD
• What’s emerging next across the field

If you want a clearer signal on where health care strategy is heading, start here:

🔗 https://ow.ly/nbuI50YGG5s

SHSMD Awards nominations are now open.Each year, these awards highlight the people who are actually moving the field for...
04/01/2026

SHSMD Awards nominations are now open.

Each year, these awards highlight the people who are actually moving the field forward. Not just doing strong work, but influencing how health care strategy and marketing evolve across organizations.

Two awards recognize different kinds of impact:

• The Leadership Excellence Award honors professionals whose work has shaped teams, strategy and outcomes over time
https://ow.ly/gjMO50YBPzT

• The Rising Star Award recognizes emerging talent already driving meaningful change early in their careers. Self-nominations are encouraged!
https://ow.ly/bwVu50YBPzV

If someone on your team or in your network stands out, this is the moment to put their name forward.

Submit a nomination:
https://ow.ly/nnws50YBPzW

Growth in health care is being limited by access, not demand.That was one of the clearest signals from the Futurescan 20...
04/01/2026

Growth in health care is being limited by access, not demand.

That was one of the clearest signals from the Futurescan 2026 discussion with Jeff Goldsmith.

A few implications that should change how teams plan:

• “More demand” won’t fix growth if patients can’t get in
• Consumer expectations are being set by retail, not health systems
• Margin pressure isn’t resetting. It’s the baseline
• Pharmacy is shifting from support function to revenue driver
• Price transparency is starting to shape trust, not just compliance

The real shift is this:
Health systems are no longer competing on reputation alone. They’re competing on how easy they are to access and how clearly they communicate value.

If your strategy doesn’t address that, it’s already behind.

Watch the full conversation → https://ow.ly/t8aT50YAWJb

Most members don’t fully use what they already have.The 2026 SHSMD Member Orientation shows you how to turn your members...
03/31/2026

Most members don’t fully use what they already have.

The 2026 SHSMD Member Orientation shows you how to turn your membership into something you actually use, from tools and insights to meaningful peer connections.

April 1 | 1:00 to 2:00 PM CT
Register:
https://ow.ly/wLhV50YAKLL

Also, don't miss this happening today:
Join the Virtual New Member Mixer to meet peers and explore SHSMD together.

12:00 to 1:00 PM CT
https://ow.ly/r1T850YAKLO

Launching a campaign is easy.Delivering on it is where most health systems break down.Featured SHSMD Quick Tool:Beyond t...
03/30/2026

Launching a campaign is easy.
Delivering on it is where most health systems break down.

Featured SHSMD Quick Tool:
Beyond the Campaign Launch: Key Questions to Answer

A practical way to pressure-test whether your operations, access, and patient experience can actually support what you’re about to promote.

Because the fastest way to erode trust is to market something your system can’t deliver consistently.

Explore the tool:
https://www.shsmd.org/tools/beyond-campaign-launch-key-questions-answer

Browse the full Quick Tools library:
https://www.shsmd.org/tools/strategy-success

🚨 Last call, SHSMD members!If you’re part of a small or rural health care organization, this is your chance to join a pe...
03/24/2026

🚨 Last call, SHSMD members!

If you’re part of a small or rural health care organization, this is your chance to join a peer-driven conversation built specifically for you.

📅 Tomorrow | March 25
🕛 12–1 PM CT
💻 Virtual | Members Only

This isn’t a webinar. It’s a working session with fellow members navigating the same resource and staffing challenges.

Join to:
✔ Compare what’s actually working (and what’s not)
✔ Share ideas and shape future SHSMD support for rural and small teams
✔ Preview upcoming resources and programs for 2026
✔ Walk away with practical insights you can apply immediately

Featuring Julia Yoder, Marketing & PR Director, Brookings Health System

Spots are limited—don’t miss your chance to connect with peers who truly understand your day-to-day.

👉 Register: https://ow.ly/Zn8S50YyanM

Most new members don’t have a knowledge gap.They have an access gap.They don’t know:• who to reach out to• where the rea...
03/23/2026

Most new members don’t have a knowledge gap.
They have an access gap.

They don’t know:
• who to reach out to
• where the real conversations are happening
• which resources actually matter

That’s what the SHSMD Virtual New Member Mixer is built to solve.

In one focused hour, you’ll connect with peers, get a guided look at SHSMD’s ecosystem, and leave knowing exactly where to plug in.

📅 March 31, 2026
⏰ 12:00–1:00 PM CT

If you want to move from “member” to “participant,” start here.

Register:
https://ow.ly/sITN50YxGs4

Joining a professional community is one thing.Actually connecting with it is another.That’s why SHSMD hosts the Virtual ...
03/16/2026

Joining a professional community is one thing.
Actually connecting with it is another.

That’s why SHSMD hosts the Virtual New Member Mixer.

In one hour, you’ll meet fellow members, explore key SHSMD resources, and learn how to get real value from the community.

📅 March 31, 2026
⏰ 12:00–1:00 PM CT

If you’re new to SHSMD, this is the easiest way to get oriented and start building connections.

Register:
https://ow.ly/7vyf50YuPgl

Address

155 N Wacker Drive
Chicago, IL
60606

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