10/09/2025
Our hearts are with our brothers, sisters and all those affected by this tragedy at REACH Air Medical Services in California. We are thinking of you all and praying for a recovery for all crew members involved. 🫶🏻🚁
Our team members remain hospitalized, and we want to assure everyone that they are receiving the very best care. We know this is a difficult time for their families, friends, and colleagues, and our thoughts are with them as we hope for healing and recovery.
The individuals involved are:
• Pilot Chad Millward, who is in critical yet stable condition;
• Flight Paramedic Margaret "DeDe" Davis, who is likewise critical but stable; and
• Flight Nurse Susan "Suzie" Smith, who remains in critical and unstable condition.
On behalf of our crew, their families and REACH, we extend heartfelt thanks to the bystanders who helped during their rescue. We deeply appreciate those who became first responders by supporting our flight crews during their time of need and showed exceptional courage during this crucial moment.
Regarding the accident itself, it is standard aviation protocol for all inquiries to be handled directly by the NTSB. This is essential to protect the integrity of the ongoing investigation, and therefore we encourage all questions related to the incident to be directed to them. We are fully cooperating with the NTSB and FAA in their investigation and will continue to assist them as needed.
