02/20/2026
The future of shopping just landed on the Upper East Side where AI meets wellness.
The Vitamin Shoppe has opened a new “Innovation Store” on NYC’s Upper East Side, and it features an AI-powered Shoppe Advisor designed to make shopping for wellness products way easier (and smarter).
Here’s what the touch screen system does:
✨Helps shoppers discover the right products with personalized recommendations
✨Checks real-time inventory in-store and online
✨Supports more informed, interactive conversations between shoppers and store associates
The new location is designed with its NYC community in mind, featuring a dedicated events space. To celebrate the opening in late January, the space hosted a RAW Nutrition brand takeover, an in-person appearance by fitness creator Sara Saffari, mini nutrition consultations with Vanessa Rissetto, as well as wellness prizes and giveaways.
The Vitamin Shoppe’s Innovation Store shows that the future of retail isn’t in online shopping, it is human, local, interactive, and enhanced by the latest technology.
Learn more at retaildive.com/news/the-vitamin-shoppe-opens-nyc-store-ai-advisor/810882/.
Photos via press.vitaminshoppe.com and info via retaildive.com.