04/22/2026
What if you could try on 1,000 shades of lipstick in 60 seconds?
SEPHORA's Virtual Artist is one of the clearest examples of what happens when physical retail and digital work together!
Powered by AI and AR technology, shoppers can try on thousands of shades of eyeshadow, lipstick and foundation in real time, on their own face, in their own lighting, and without ever touching a tester.
Earlier this year, Sephora took it even further with an AI-powered color match tool that makes personalized recommendations at scale.
This VA experience lives inside flagship stores as AR mirrors, built directly into the physical environment. We love it when a fixture becomes an experience.
The result? Shoppers stay longer, explore more, and leave more confident in what they bought, resulting in 30% fewer returns.
We pay attention to where retail is headed so your spaces are always one step ahead. What digital touchpoints are you thinking about integrating into your brand’s retail spaces?
Photos via RetailDive.com and Loook.ai.