Beyond the Sky Solutions, LLC.

12/09/2025

Department of Social Services
Community Care Licensing Division
Administrator Certification Bureau (ACB)

Welcome to “The WIRE,” an electronic communication from the Administrator Certification Bureau (ACB) for the purpose of sharing, in a timely manner, key changes or compliance related matters that affect the vendor and administrator community.

Primary Audience: CERTIFIED ADMINISTRATORS (PROSPECTIVE AND CURRENT) AND ADMINISTRATOR CERTIFICATION PROGRAM TRAINING VENDORS

Subject: ADMINISTRATOR CERTIFICATION ONLINE APPLICATION PORTAL NOTIFICATION

Message:

The Administrator Certification Online Application Portal is currently experiencing technical issues. On Friday afternoon, 12/5/2025, ACB discovered that “Active” and “Expired” certification cycle statuses were updated to “Pending” in the portal. Administrators are unable to download a copy of their certificate when their certification cycle status is pending.

ACB is actively working with the portal vendor (Genius) to resolve this issue. For now, administrators who need a copy of their certificate may contact the ACB during our phone hours Monday through Wednesday from 8:00 am – 12:00 pm at (916) 653-9300 or email us at any time at AdminCertInfo@dss.ca.gov.

Please note this issue is widespread and is being investigated. As a result, ACB is suspending renewal application processing in the portal until the issue is resolved.

Once this issue has been resolved, ACB will resume processing renewal applications and notify administrators and vendors.

We apologize for the inconvenience and thank you for your patience.

If you have any questions, please contact the Administrator Certification Bureau at: AdminCertInfo@dss.ca.gov.

12/03/2025

We are wrapping up 2025. Review, renew, and rethink who you do business with in 2026.

12/01/2025

ARFs and RCFEs in Los Angeles and Ventura counties, get those cozy blankets out!

A dry storm system sweeping into Southwest California is expected to deliver several days of strong winds and bitterly cold temperatures across Los Angeles and Ventura counties this week, according…

11/29/2025

In celebration of Small Business Day $75 for 20 hour CEU weekend. https://lp.constantcontactpages.com/ev/reg/4kehcy4

11/29/2025

$75 for 20 Hour CEUs celebrating Small Business Saturday 2025
Being a small business in today's world is not easy. Saving money is important. Purchase 20 hours of CEUs approved for ARF or RCFE administrators for $75 and use them during the 1st quarter of 2026. January - March 2026.
Purchase the special today (11/29 3pm until 4pm 11/30), then email us at support@btss.co when you see a weekend you would like to take. It is that simple!
https://lp.constantcontactpages.com/ev/reg/4kehcy4

11/23/2025

Scott is one of the nicest people I’ve ever known. His care for those with dementia is genuine. It was good seeing him honored and other wonderful people who care for the elderly 👏🏾

11/14/2025

CCLD has released a new Provider Information Notice (PIN), PIN 25-18-CCLD: UPCOMING ADMINISTRATOR CERTIFICATION BUREAU VENDOR WEBINAR

Primary Audience:

ADMINISTRATOR CERTIFICATION PROGRAM TRAINING VENDORS

Summary:

PIN 25-18-CCLD provides notification that the Administrator Certification Bureau will be hosting a vendor webinar for administrator certification program training vendors. Topics include updates on the ACB website; ACB form updates; certification reminders; updates on the Vendor Automation Platform, and the Facility Management System (FMS).


Webinar Date: December 11, 2025

Webinar registration link


An electronic copy of PIN 25-18-CCLD: UPCOMING ADMINISTRATOR CERTIFICATION BUREAU VENDOR WEBINAR is available for viewing/downloading by clicking on the following link:



PIN 25-18-CCLD UPCOMING ADMINISTRATOR CERTIFICATION BUREAU (ACB) VENDOR WEBINAR



Previous PINs are available at the CCLD website.



If you have questions, please contact ACSVendorInfo@dss.ca.gov.

11/10/2025

DID YOU FEEL OR HEAR ABOUT THE QUAKES TODAY? ARE YOU AND YOUR TEAM READY TO IMPLEMENT YOUR EMERGENCY PLAN? REFRESH YOUR THOUGHTS ON PLANNING DURING THIS WEEKEND'S CEU.
https://youtu.be/9pDKJzEKDDw?si=fG3FSS4atjGOA_1h

20 Hour CEU Live Streaming – Microsoft Teams
CEUs for ARF & RCFE Administrators
8:00 am – 6:30 pm

Live Streaming-Microsoft Teams: Saturday, November 15, 2025
Program A

8:00am-12pm (12-12:30 pm lunch) (4 hours)

Best Practices for Family Communication & Engagement

RCFE #433-0404-35722 ARF #433-0404-35721

Core of Knowledge: 04-Psychosocial Needs

12:30pm-2:30pm (2 hours)

Allowable, Restricted & Prohibited Conditions

RCFE #433-0208-35717 ARF #433-0208-35718

Core of Knowledge: 08–Resident admission, retention & assessment procedures

2:30pm-6:30pm (4 hours)

Laws & Regulations of Resident Rights

RCFE #433-0401-28147 ARF #433-0401-28833

Core of Knowledge: 01-Laws, regulations, policies, and procedures

Live Streaming – Microsoft Teams: Sunday, November 16, 2025

Program B

8:00am-11:00am (3 hours)

LIC610 Emergency and Disaster Plan

RCFE #433-0316-38182 ARF #433-0305-38179

Core of Knowledge: 16-Managing the Physical Environment

Core of Knowledge: 05-Community and Support Services

11:00am-6:30pm (12-12:30 pm lunch) (7 hours)

Addressing Areas of Neglect in Direct Care

RCFE #433-0706-34210 ARF #433-0706-34287

Core of Knowledge: 06–Physical Needs

https://lp.constantcontactpages.com/ev/reg/6uhcuu7

Four earthquakes centered in the San Ramon area of Contra Costa County that struck beginning at 9:38 a.m. this morning. according to the United States Geolog...

11/07/2025

Sea coast Hospice fattened us up at today’s CEU! I love teaching about hospice ❤️

11/07/2025

CCLD has released a new Provider Information Notice (PIN), PIN 25-15-CCLD: GUARDIAN TRAINING WEBINAR FOR LICENSEES AND PROVIDERS

Primary Audience:

ALL CCLD FACILITY LICENSEES AND PROVIDERS

Summary:

PIN 25-15-CCLD announces a Guardian webinar for all providers on November 19, 2025, from 11:00 AM - 12:00 PM.

An electronic copy of PIN 25-15-CCLD: GUARDIAN TRAINING WEBINAR FOR LICENSEES AND PROVIDERS is available for viewing/downloading by clicking on the following link:

PIN 25-15-CCLD: GUARDIAN TRAINING WEBINAR FOR LICENSEES AND PROVIDERS

Previous PINs are available at the CCLD website.

If you have any additional questions regarding Guardian, please refer to the CPMB’s Guardian website which contains answers to most questions. If your question is not addressed there, you may contact the CPMB at Guardian@dss.ca.gov or at 1-888-422-5669 (live operators available 8:00 AM – 12:00 PM, Monday – Friday).

11/05/2025

https://www.nbcbayarea.com/investigations/brookdale-senior-living-settlement/3974770/?amp=1

The nation's largest senior living operator is agreeing to upgrade some of its facilities as part of a class action settlement in federal court.

11/03/2025

Don't forget this in-person RCFE CEU this Thursday, November 6, 2025! Get out of your RCFE and complete 4 hours of CEU-required training on laws and regulations.