The RE-Assist App

03/25/2026

RE-Assist and Harvard Business School: blackboxLabs digital, data and design. We are proud to recognize and thank the blackbox Lab, led by James Whitcomb Riley for almost 2 years the support they provided RE-Assist during an earlier stage of our growth Harvard’s Digital, Data, and Design Institute. Their lab focused on understanding how digital, data, and design can help address historic inequities through innovation, platform development, and new approaches to value creation. That mission strongly aligned with the work we were building through RE-Assist our AI, SDOH insight and patient facing approach. During that period, the blackbox Lab offered thoughtful guidance that helped us strengthen our presentation materials, refine our equity based framing, and better communicate the value of our platform as we prepared for conversations tied to CMS Innovation and others. As we continue engaging hospitals and health systems partners, we believe it is important to share the leaders and institutions that recognized the promise of our work early on by providing their time, expertise, backing and letters of support. While the blackbox Lab formally concluded its activities at Harvard on July 1, 2025, we remain thankful for the role it played in our journey and for the insight and encouragement shared by James W. Riley and the team Kelly Fitzpatrick, Bernal Cortés, and Simon Friis,


See Article:
https://d3.harvard.edu/enabling-healthcare-access-through-re-assist/

03/18/2026

A fun fact about RE-Assist is that it was selected for the 2024-2025 Clinical and Translational Science Collaborative (CTSC) Annual Pilot Award Program, an NIH-funded initiative that supports innovative research aimed at translating clinical and community insights into real-world healthcare improvements. "A Usability and Validation Study of RE-ASSIST - An Artificially Intelligent Care Coordination Technology" Through this study, RE-Assist is partnered with a multidisciplinary research team Ronald Hickman, PhD, ACNP-BC, FNAP, FADLN, FAAN Hickman, Jr., PhD, RN, FAAN, Carla Harwell, MD, of University Hospitals; of Case Western Reserve University; Sanmukh Kuppannagari, PhD, of Case Western Reserve University; and David Kaelber, MD, PhD, MPH, of MetroHealth as a collaborator. Together, the team studied how an artificial intelligence-driven care coordination platform can help clinicians navigate provider directories. This project was supported by the Clinical and Translational Science Collaborative of Northern Ohio which is funded by the National Center for Advancing Translational Sciences (NCATS) of the National Institutes of Health, UM1TR004528. The content is solely the responsibility of the authors and does not necessarily represent the official views of the NIH. We are grateful for this opportunity and for the researchers and clinical partners who collaborated across multiple health systems and disciplines to support this project. https://lnkd.in/g-NZCNRW

03/10/2026

RE-Assist has been recognized as a technology leader interested in the Access Model application connected to the CMS Innovation Center Access Model. This is an incredibly exciting moment for digital health. As healthcare shifts toward better access, stronger care coordination, and digital delivery of services, the opportunity for technology to transform how care is delivered has never been greater. Honored to see RE-Assist included among innovators working to reduce administrative burden and connect patients to the right clinical and community services faster. https://lnkd.in/edQk549i

03/05/2026

As a veteran case manager and the founder of a business that began with the vision of a mother and her 11-year-old son, it was an incredible honor for RE-Assist to be invited by Health and Human Services to participate in CMS Connectathon—even in the midst of a government shutdown. Even more excited to hear the words from Dr. Oz “You are being recruited.”
RE-Assist joined innovators, health systems, and technology leaders working together to advance interoperability across the healthcare ecosystem.

During the Connectathon, we had the opportunity to demonstrate how RE-Assist supports care coordination by helping providers and care teams quickly identify the right services for patients, while reducing administrative burden and improving outcomes.

It was especially encouraging to engage with leaders across the federal health IT landscape, including teams connected to the Centers for Medicare & Medicaid Services and the Assistant Secretary for Technology Policy/Office of the National Coordinator for Health Information Technology. These leaders are helping shape the future of data exchange, national directories, and patient-centered digital health tools. We are proud to be a Midwest company bringing this into clinical translation.

02/19/2026

Honored to share that RE-Assist has been selected as a Semi-Finalist in the 2026 Massachusetts Digital Health Sandbox Challenge, led by the Massachusetts eHealth Institute (MeHI).

This national competition focuses on digital solutions that reduce administrative burden, address workforce burnout, and expand patient access in primary care. Out of applicants from across the country, 24 companies were selected for their innovation, commercial viability, and potential to strengthen primary care delivery.

RE-Assist was recognized for our work in care coordination, automation, and improving access for underserved populations. We are now entering the Sandbox Matchmaking phase, where we’ll collaborate with leading Massachusetts research and development partners to validate and scale our solution.

Grateful to our team, partners, and the clinicians who continue to believe in building smarter, more sustainable primary care systems.

02/12/2026

RE-Assist technology can support clinicians, reduce administrative burden, and help patients navigate complex healthcare systems more effectively.

Thank you, Todd Rodden, for the thoughtful dialogue and the platform to share our mission. Looking forward to the full inteview!

02/04/2026

Hiring an intern from an Ohio-based four-year university to support medical liaison work and community outreach is a meaningful investment in both workforce development and public health innovation. This role gives students hands-on exposure to health technology, care coordination, and community-based engagement while strengthening connections between providers, patients, and local resources. It also supports Ohio’s broader interest in growing a homegrown health-tech talent pipeline, advancing health equity, and improving outcomes through collaboration at the community level. Students gain real-world experience, and communities benefit from increased capacity, cultural insight, and innovation. For more information or to express interest, please email us at info@re-assistme.com.

Send a message to learn more

01/26/2026

RE-Assist is seeking a student intern who is currently enrolled in a four-year Ohio-based university. This role is ideal for a student looking to gain hands-on experience in healthcare and health informatics while working directly with health systems.
The intern will support projects related to care coordination, healthcare technology, and data-driven workflows, and will have exposure to real-world health system innovation. This is a great opportunity for students interested in, public health, health IT, health administration, or related fields. Please email your resume to info@re-assistme.com

01/23/2026

From a mother/ son team to being recognized by some of the most creditable health tech leaders and intuitions in the world. Huge thank you to Steve Hayton for helping us share the real origin of RE-Assist

This journey didn’t start in tech.
It started in care coordination.
In the chaos of healthcare.
In lived experience.

Special thank you to Lightship Capital for the mentorship and spotlight.
https://youtu.be/RqJ9lC1sPVU

12/24/2025

12/19/2025

Founder‘s Fun! It was a great opportunity to be in studio in real time with the amazing Sister Keli discussing our care coordination solution, RE Assist, and how it helps clinicians and patients navigate care and optimize care delivery. So grateful for the conversation and the chance to be interviewed. You can catch Sister Keli on Inspiration 1050 AM and 103.1 FM.

12/10/2025

Built and set on these principles, it’s striking how relevant it remains to where healthcare is headed. Nearly two years later, the focus on interoperability, FHIR, provider directories, patient-facing applications, and AI in healthcare is even more profound.

https://lnkd.in/gNugH3T5