FrontLine Service

02/24/2026

Dreaming of spring and running season during this return of cold and snow? Register for the Cleveland Marathon (May 16-17)! FrontLine Service is excited to be an official charity partner of the Cleveland Marathon once again. Here are two ways you can join us and become a FrontLiner so that we can continue to meet people where they are at in times of crisis:

1. Run for FrontLine’s Cause – register for any of the Cleveland Marathon races and select FrontLine Service as your preferred fundraising organization. Use the code FS26 to get 20% off your registration fees. Share your fundraising page with your friends and family to raise funds for FrontLine Service. Register here: https://tinyurl.com/3fuk9fcc

2. Make a donation and help us meet our goal of raising $6,000 through this event: https://tinyurl.com/yc62v2wv

Questions? Let us know in the comments. We hope to see you out on the course!

02/18/2026

We are excited to share that our Care Response program, a health-first alternative to emergency responses for mental health and addiction crises, has expanded to serve all of Cuyahoga County. Care Response sends a team consisting of a licensed mental health professional and a peer support specialist (an individual with lived experience of mental illness and/or addiction who is living in recovery) to respond to non-violent mental health and substance use crises. They arrive in a clearly marked vehicle, do not use sirens or flashing lights, and are unarmed.

This countywide expansion follows a successful pilot project in two Cleveland zip codes, launched in partnership with the (Alcohol, Drug Addiction and Mental Health Services) ADAMHS Board of Cuyahoga County.

Care Response is available every day from 8AM – 11:30PM across Cuyahoga County. You can access Care Response by dialing 988. Pictured here are the FrontLine staff who are part of the Care Response team.

Click to here to read more about Care Response: https://tinyurl.com/sbcyjxv3

02/10/2026

We are so grateful to the Dee Dee Foundation for their generous gift in support of our adult mobile crisis team. The Dee Dee Foundation’s mission is to increase awareness, provide education, and honor their dear friend Dee Dee and all individuals affected by su***de and mental health challenges. We are so honored to be a beneficiary of their important work in our community. Thank you!

02/06/2026

Throwback Thursday: FrontLine's staff Holiday Door Decorating Contest last month - presenting to you, the winner of the team category! The Trauma Department's (Eileen Z. and Kevin T.) creative take on the Home Alone movie. What is your favorite detail?

02/03/2026

We are hiring! Join our team at FrontLine Service in being part of our mission to reach out and respond to behavioral health crises in our community. Click here to see all job postings and to apply: https://www.frontlineservice.org/job-listings

Open positions include:
- Development and Communications Manager
- Crisis Intervention Specialist
- Outreach Worker
- Case Managers
- PRN Nurse

01/30/2026

Throwback to FrontLine's Holiday Door Decorating Contest that took place last month! FrontLine staff tapped into their creativity and decorated their office spaces to spread holiday cheer. Featured here are the winners of the individual category:

1. Decorate your own gingerbread person - Tara G.
2. Vixen the reindeer - Emily G.
3. Cozy fireplace - Laura R.

Watch out next Thursday for the winner of the team category!

01/26/2026

01/22/2026

It is with deep sadness and great appreciation that FrontLine Service mourns the loss of Burt Saltzman, age 88, the visionary force behind Cleveland’s hometown grocery chain, Dave's Supermarket. Burt’s kindness, generosity, and unwavering commitment to community touched countless lives. We were truly honored to work so closely with him and extend our heartfelt condolences to his family and loved ones.

Burt devoted many years of dedicated service to FrontLine, serving as both board chair and board member during the organization’s formative years. He helped shape not only our growth, but also our enduring spirit of service—tirelessly championing care for individuals experiencing homelessness, crisis, and trauma. A true “FrontLiner,” Burt gave countless hours of leadership as our agency expanded to serve more than 21,000 individuals annually. As he did in business, he consistently encouraged innovation, growth, and the strengthening of community. In every role he held, Burt modeled an extraordinary respect for others and a profound spirit of giving.

Burt was known and admired by everyone at FrontLine—staff, board members, and those we serve alike. In 2012, his selflessness and advocacy were recognized when he received FrontLine’s Canary Award, inspired by the canaries once used to warn coal miners of danger when no other protections existed. This award honored Burt’s steadfast commitment to economic and social justice. Pictured here is Burt and Senator Sherrod Brown at the event where this award was presented.

Burt met FrontLine’s challenges and opportunities with a twinkle in his eye and an unmatched generosity of spirit. He will be deeply missed, but his legacy of compassion, leadership, and service will continue to inspire us all.

Read more about his remarkable life here: https://tinyurl.com/jw53kh5z

01/21/2026

We had the privilege of hosting Progressive's Senior Leadership Development Program at FrontLine Service last week. As part of their consulting project, the two teams used their expertise and knowledge to help us come up with solutions to two major agency needs - diversifying our funding sources and building a data-driven decision-making framework.

We are grateful to Progressive for their partnership and for sharing with us their time and talents. Thank you!

12/30/2025

“I do not have the words to express my gratitude. I can hardly believe that there are people out there who do not know us, but still want to help us.” – FrontLine Service trauma services client, in response to receiving some donated holiday gifts.

All throughout the year, your support as donors and volunteers sustain the work of FrontLine Service in ending homelessness, resolving crises, and overcoming trauma. As we come to the close of 2025, we wanted to say THANK YOU for being a part of our story in bringing hope to nearly 22,000 individuals this year.

Your gift matters and brings light to those who are facing deep darkness and challenges. If you haven’t already, please consider making a year-end donation today to continue making an impact in 2026. Click here: https://tinyurl.com/3mn9hmea

12/23/2025

Twinkle Shop 2025, our festive holiday party for families who have experienced homelessness or the loss of a loved one, was a big success. Thanks to your support, over 370 adults and children sang and danced, shared a delicious meal, took photos with Santa, and picked out gifts for each other at no cost to them.

Thank you to all of our generous volunteers, donors, and sponsors for making the holidays brighter for our community!

Thank you to our sponsors:
Weltman, Weinberg & Reis Co., LPA
Amy Clum Holbrook

FIT Technologies
Frantz Ward LLP
Turner Construction Company
Plymouth Church UCC, Shaker Heights

American Mutual Life Association
Genoa Healthcare
McGohan Brabender
John & Barbara Richardson
Christine Oblak

BMF - Bober Markey Fedorovich Life and Careers
Lazurite
Jen Halliday