FrontLine Service

12/30/2025

“I do not have the words to express my gratitude. I can hardly believe that there are people out there who do not know us, but still want to help us.” – FrontLine Service trauma services client, in response to receiving some donated holiday gifts.

All throughout the year, your support as donors and volunteers sustain the work of FrontLine Service in ending homelessness, resolving crises, and overcoming trauma. As we come to the close of 2025, we wanted to say THANK YOU for being a part of our story in bringing hope to nearly 22,000 individuals this year.

Your gift matters and brings light to those who are facing deep darkness and challenges. If you haven’t already, please consider making a year-end donation today to continue making an impact in 2026. Click here: https://tinyurl.com/3mn9hmea

12/23/2025

Twinkle Shop 2025, our festive holiday party for families who have experienced homelessness or the loss of a loved one, was a big success. Thanks to your support, over 370 adults and children sang and danced, shared a delicious meal, took photos with Santa, and picked out gifts for each other at no cost to them.

Thank you to all of our generous volunteers, donors, and sponsors for making the holidays brighter for our community!

Thank you to our sponsors:
Weltman, Weinberg & Reis Co., LPA
Amy Clum Holbrook

FIT Technologies
Frantz Ward LLP
Turner Construction Company
Plymouth Church UCC, Shaker Heights

American Mutual Life Association
Genoa Healthcare
McGohan Brabender
John & Barbara Richardson
Christine Oblak

BMF - Bober Markey Fedorovich Life and Careers
Lazurite
Jen Halliday

12/05/2025

Shouts out to Liza Sue Productions and the amazing crew of volunteers she brought along to help create a magical space for this year's Twinkle Shop. We can't wait for tonight!

11/26/2025

[image text reads] Important Announcement! FrontLine Service closed tomorrow Thursday, November 27th and Friday, November 28th.

Our offices at 1744 Payne Ave will be closed November 27th and 28th.

Normal business hours 9am-4pm will resume Monday, December 1st.

If you or someone you know is in crisis, call/text/chat 988 24/7

11/24/2025

Twinkle Shop 2025 is just under two weeks away, and we are over halfway to our goal! Help us get all the way there by donating, sharing, and/or creating your own JustGiving campaign using ours! Together, we can make the holidays bright for families who have endured incredible challenges ☃️🎄⭐️

Twinkle Shop provides gifts and supportive services to families impacted by homelessness or violence. DONATE through the purple "GIVE NOW" button or ask others to join you through the orange "START FUNDRAISING" button.

11/21/2025

If you haven't cast your vote yet, you've still got time for a chance to win $2,000 and help out one of these local non-profits. All of them are great, but of course we may have a personal fav. Get your Cleveland Monsters gear on and show your support as a FrontLiner!

our friends at First Federal Lakewood want your help choosing a local non-profit to give $2,000 to and you can get some Help for the Holidays too 🤗

upload a photo with your vote for OhioGuidestone, FrontLine Service or Front Steps Housing and Services and you'll be entered to win $2,000! place your vote before the end of November to be entered to win and give back to the local community 🤍

enter here: https://bit.ly/FFLSweepstakes

11/21/2025

A huge thank you to Beauty Banks CLE for the donation of beautifully packed hygiene kits they delivered to our headquarters this week! Thank you for this act of community care and thank you for being FrontLiners! You can learn more about their work at https://www.beautybankscle.com/ or follow them on Instagram at

11/19/2025

We are so grateful to Geiger's, their customers, and FRSTeam by DKS Dry Cleaning Restoration for their donation of 200 gently used, newly dry-cleaned winter coats. Such a show of community support is truly inspiring. Thank you ALL for being FrontLiners!!

11/17/2025

Hey FrontLiners - Twinkle Shop is a little over 2 weeks away so that means there's still time to register as a volunteer or make a donation if you haven't already! Follow the link to our Twinkle Shop page to register now 🎄🎄🎄

Throughout the year FrontLine Service walks with these families through their daily struggles and supports them in remaining housed and overcoming trauma. At the end of the year, our community comes together to let these families know that they are not alone. You can help make the holidays brighter

11/17/2025

Do you work in the criminal justice field? Join us to learn more about Victim Rights and Best Practices for Homicide Co-Victims. We're proud to collaborate with Ohio Victim Witness Association (OVWA), Ohio Crime Victim Justice Center in this important series made possible by Ohio State Bar Association!

Are you a prosecutor, judge, advocate, or other professional working in the criminal justice system?
We're presenting in this series of training clinics hosted by Ohio Victim Witness Association. Join us and learn about Victim Rights and Best Practices for Homicide Co-Victims! This training will be offered four times--October 10th, November 7th and 21st, and December 5th. Earn 2 CLEs or CEUs. Register now and share with your network! https://ovwa.org/events/

Thank you to the Ohio State Bar Foundation for making this training possible!

11/14/2025

FrontLine Service needs your help!

County Executive Chris Ronayne’s proposed 2026–2027 budget eliminates funding for our North Point Transitional Housing program and includes $4 million in 2026 and $4.5 million in 2027 in cuts to the ADAMHS Board, resulting in a $1 million loss to FrontLine’s crisis response programs—the teams that answer the call 24/7 when residents are in crisis.

These cuts will directly reduce the safety net for the most vulnerable in our community—adults and young adults experiencing homelessness, individuals in mental health crisis, and families coping with trauma.

FrontLine staff attended the county council meeting last week and gave public comment, urging them to restore FrontLine’s funding.

THE TIME IS NOW. County Biennial Budget amendments will be approved by November 17 with final budget approval on December 9. We need your help doing the following:

Contact your county councilmember no later than November 17 to urge them to reject the proposed cuts and restore full funding for North Point and the ADAMHS board. To find your county councilmember—visit https://gis.cuyahogacounty.us/portal/apps/instant/lookup/index.html?appid=468d487b344c4e00857591713840aa2e

For a sample script/email, please visit https://www.frontlineservice.org/frontline-news/save-the-safety-net

Make a donation so that we can keep doing the vital work
https://www.frontlineservice.org/donate

Your voice and support matters. With your advocacy and presence, we can help protect the stability, safety, and opportunity that FrontLine provides every day.

11/07/2025

Twinkle Shop is less than a month away and we are so excited! We all love this special evening and the unique experience it brings to volunteers, staff, and clients alike.
There is still time to register as a volunteer by filling out our Volunteer Sign-up Form, but the deadline is approaching.
You can also help support Twinkle Shop by hosting a JustGiving campaign, or asking an organization you’re affiliated with to do so or host a group gift-drive. You can do both by using our Giving Form.
Please contact Carly Haufe, Annual Fund & Events Manager at carly.haufe@frontlineservice.org or Tera Vangelos at tera.vangelos@frontlineservice.org if you have any questions.