FrontLine Service

02/03/2026

We are hiring! Join our team at FrontLine Service in being part of our mission to reach out and respond to behavioral health crises in our community. Click here to see all job postings and to apply: https://www.frontlineservice.org/job-listings

Open positions include:
- Development and Communications Manager
- Crisis Intervention Specialist
- Outreach Worker
- Case Managers
- PRN Nurse

01/30/2026

Throwback to FrontLine's Holiday Door Decorating Contest that took place last month! FrontLine staff tapped into their creativity and decorated their office spaces to spread holiday cheer. Featured here are the winners of the individual category:

1. Decorate your own gingerbread person - Tara G.
2. Vixen the reindeer - Emily G.
3. Cozy fireplace - Laura R.

Watch out next Thursday for the winner of the team category!

01/26/2026

01/22/2026

It is with deep sadness and great appreciation that FrontLine Service mourns the loss of Burt Saltzman, age 88, the visionary force behind Cleveland’s hometown grocery chain, Dave's Supermarket. Burt’s kindness, generosity, and unwavering commitment to community touched countless lives. We were truly honored to work so closely with him and extend our heartfelt condolences to his family and loved ones.

Burt devoted many years of dedicated service to FrontLine, serving as both board chair and board member during the organization’s formative years. He helped shape not only our growth, but also our enduring spirit of service—tirelessly championing care for individuals experiencing homelessness, crisis, and trauma. A true “FrontLiner,” Burt gave countless hours of leadership as our agency expanded to serve more than 21,000 individuals annually. As he did in business, he consistently encouraged innovation, growth, and the strengthening of community. In every role he held, Burt modeled an extraordinary respect for others and a profound spirit of giving.

Burt was known and admired by everyone at FrontLine—staff, board members, and those we serve alike. In 2012, his selflessness and advocacy were recognized when he received FrontLine’s Canary Award, inspired by the canaries once used to warn coal miners of danger when no other protections existed. This award honored Burt’s steadfast commitment to economic and social justice. Pictured here is Burt and Senator Sherrod Brown at the event where this award was presented.

Burt met FrontLine’s challenges and opportunities with a twinkle in his eye and an unmatched generosity of spirit. He will be deeply missed, but his legacy of compassion, leadership, and service will continue to inspire us all.

Read more about his remarkable life here: https://tinyurl.com/jw53kh5z

01/21/2026

We had the privilege of hosting Progressive's Senior Leadership Development Program at FrontLine Service last week. As part of their consulting project, the two teams used their expertise and knowledge to help us come up with solutions to two major agency needs - diversifying our funding sources and building a data-driven decision-making framework.

We are grateful to Progressive for their partnership and for sharing with us their time and talents. Thank you!

12/30/2025

“I do not have the words to express my gratitude. I can hardly believe that there are people out there who do not know us, but still want to help us.” – FrontLine Service trauma services client, in response to receiving some donated holiday gifts.

All throughout the year, your support as donors and volunteers sustain the work of FrontLine Service in ending homelessness, resolving crises, and overcoming trauma. As we come to the close of 2025, we wanted to say THANK YOU for being a part of our story in bringing hope to nearly 22,000 individuals this year.

Your gift matters and brings light to those who are facing deep darkness and challenges. If you haven’t already, please consider making a year-end donation today to continue making an impact in 2026. Click here: https://tinyurl.com/3mn9hmea

12/23/2025

Twinkle Shop 2025, our festive holiday party for families who have experienced homelessness or the loss of a loved one, was a big success. Thanks to your support, over 370 adults and children sang and danced, shared a delicious meal, took photos with Santa, and picked out gifts for each other at no cost to them.

Thank you to all of our generous volunteers, donors, and sponsors for making the holidays brighter for our community!

Thank you to our sponsors:
Weltman, Weinberg & Reis Co., LPA
Amy Clum Holbrook

FIT Technologies
Frantz Ward LLP
Turner Construction Company
Plymouth Church UCC, Shaker Heights

American Mutual Life Association
Genoa Healthcare
McGohan Brabender
John & Barbara Richardson
Christine Oblak

BMF - Bober Markey Fedorovich Life and Careers
Lazurite
Jen Halliday

12/05/2025

Shouts out to Liza Sue Productions and the amazing crew of volunteers she brought along to help create a magical space for this year's Twinkle Shop. We can't wait for tonight!

11/26/2025

[image text reads] Important Announcement! FrontLine Service closed tomorrow Thursday, November 27th and Friday, November 28th.

Our offices at 1744 Payne Ave will be closed November 27th and 28th.

Normal business hours 9am-4pm will resume Monday, December 1st.

If you or someone you know is in crisis, call/text/chat 988 24/7

11/24/2025

Twinkle Shop 2025 is just under two weeks away, and we are over halfway to our goal! Help us get all the way there by donating, sharing, and/or creating your own JustGiving campaign using ours! Together, we can make the holidays bright for families who have endured incredible challenges ☃️🎄⭐️

Twinkle Shop provides gifts and supportive services to families impacted by homelessness or violence. DONATE through the purple "GIVE NOW" button or ask others to join you through the orange "START FUNDRAISING" button.

11/21/2025

If you haven't cast your vote yet, you've still got time for a chance to win $2,000 and help out one of these local non-profits. All of them are great, but of course we may have a personal fav. Get your Cleveland Monsters gear on and show your support as a FrontLiner!

our friends at First Federal Lakewood want your help choosing a local non-profit to give $2,000 to and you can get some Help for the Holidays too 🤗

upload a photo with your vote for OhioGuidestone, FrontLine Service or Front Steps Housing and Services and you'll be entered to win $2,000! place your vote before the end of November to be entered to win and give back to the local community 🤍

enter here: https://bit.ly/FFLSweepstakes