Coconut Creek Therapy

10/20/2021

THIS JOB IS NOT FOR YOU…
UNLESS:
You are dedicated and loyal
You are motivated and are a self-starter
You are innovative and an independent thinker
You have an eagerness to learn and are coachable
You are enthusiastic, a people-person, and a team player
DOES THIS SOUND LIKE YOU? THEN KEEP READING
We are Coconut Creek Therapy, a Physical Therapist-owned practice experiencing rapid growth and are looking for another “A” Player to join our team. We have an incredible reputation in the town (23 years) and have an abundance of people ready and waiting for you to serve. Coconut Creek Therapy intends to be the provider of choice with this growth and strives to be a pillar in our community. Our team is a motivated and close-knit group of focused people who bring out the best in each other and our patients.
We are looking for a full-time Rockstar Physical Therapist Assistant who has the skills listed above and is looking for a long-term opportunity. We are willing to develop the right person; you will work alongside the practice owner, a physical therapist with 20 years of experience. At Coconut Creek Therapy, you will have the opportunity to grow as a therapist and a leader with the organization.
THE IDEAL ROCKSTAR CANDIDATE:
• Must be solution oriented, proposing solutions to any problems that may arise.
• Must actively participate in ongoing marketing strategies, to ensure the health of our practice.
• Must willingly participate in community events to help promote our practice.
• Must help foster a professional environment that is friendly and welcoming to everyone.
• Must display a willingness to go above and beyond to ensure each patient’s satisfaction.
• Must have excellent communication and interpersonal skills.
• Must be professional and respectful, and work with a positive attitude.
• Must be both eloquent and assertive with words, yet able to navigate tough conversation, understanding that words carry lasting impact on patients.
We know that real Rockstar candidates love to be held accountable for high standards of performance which means the role will come with your own key objectives that when consistently hit, will result in substantial benefits and privileges in the role that will be discussed at the interview should you be successful.
If this position appeals to you, please email your resume to info@coconutcreektherapy.com. For more information about our practice, look us up on Facebook, or visit our website at www.coconutcreektherapy.com.

05/26/2020

We've added meditation to our weekly online class and it's been a unanimous thumbs up. If you have always wanted to try meditation and don't know how to start, join us Wednesdays at 1:00. It's totally free and fun! Here's the link. We look forward to seeing you there :)

Join from PC, Mac, Linux, iOS or Android: https://meetings.ringcentral.com/j/1491503652

05/23/2020

It's Self Care Saturday. This week in the clinic we have been seeing a lot of people who are experiencing increased pain in their necks and backs due to the stress they are feeling from COVID. Whether that stress is coming from worrying about you or a family member getting COVID, financial stress related to the lock down, having to manage having everyone at home and not being able to go out, or missing the connection with others, that mental stress can end up stored in your body and can create all kinds of symptoms. A great tool in helping release it from your body is guided meditation. Here is a link for one for you to try. Let me know how it goes for you in the comments below. If you feel like you need more help than just a meditation to decrease the tension in your body, give us a call, we would be happy to help you.
https://www.youtube.com/watch?v=Poy9UE3xM6w

05/21/2020

Are you wondering what is the best pain reliever to take?...read this article by my good friend Dr. Shivani Gupta at Fusionary Formulas
https://fusionaryformulas.com/blogs/health/which-pain-reliever-should-you-take

05/20/2020

Join us at 1:00 for class today! We have our regulars that keep coming back week after week, so it must be pretty good, but we'd love to see some new faces this week :)
https://meetings.ringcentral.com/j/1491503652

Last week we got our heart rate up a little, this week we're going to slow things down with some meditation and gentle stretching. Joins us at 1:00 EST for our free online class.

https://meetings.ringcentral.com/j/1491503652

It's totally free and totally fun!

05/19/2020

People try all kinds of crazy things to fix their back pain. I definitely don't recommend trying what this guy tried. The truth is if your pain hasn't resolved in a day or 2 you really should seek professional help to find out what is the cause of your pain so it can be addressed. If you are trying pain meds, hot packs, cold packs, or stretches at home and your back is still hurting, give us a call so we can put an end to the pain and get you back to doing the things you need to do!
https://www.sciencealert.com/a-man-injected-himself-with-his-own-semen-to-cure-his-back-pain

05/13/2020

Please read entire message to be considered.
Who We Are Looking For:
Are you comfortable with talking to strangers both in person and on the phone? Are you a self-starter? Is being “organized” a top priority in your life and are you able to multi-task and prioritize projects, while simultaneously meeting deadlines and prioritizing your day? Can you communicate effectively with people from all different backgrounds – both written and verbally? Are you able to speak up when you see something that is not working and can you anticipate the needs of other people because you show up for work knowing that the smallest details always make the difference?
Do you have a positive outlook on life? Are you flexible, open to change, and committed to learning? If so, you could be just the person we are looking for to fill the position that we have available in the reception and on the front desk of one of our busy physical therapy clinics.
We now have a growing client database and we’re looking to add value to our service by bringing in another person to occupy the most important role on our front desk.
As a result, we are now offering you an opportunity to help us to continue to grow and provide an exceptional customer experience for our patients that goes way beyond what is offered by most health care facilities.
The right person is likely to have been working in a customer-facing environment and has a long track record of dealing with customers, answering questions on the phone and in person, and turning inquiries into happy customers.
The Role:
You will be responsible for managing a busy front desk and waiting room experience, meeting and greeting our patients, answering the phone, converting inquiries into paying patients and ensuring that all of our patients are looked after and made to feel welcomed whenever they enter your world.
Ultimately, your job is to help us grow the revenue of the clinic by booking new patients via the phone or those who walk into our clinic directly and excelling at retaining those patients as lifelong customers of the business. You’ll do that by creating the type of customer service experience that patients will be happy to pay for - and just as happy to tell others about.
The Tasks:
•Communicate the value of our services (in person and on the phone) and be able to explain how what we do, is worth the price we are asking
•Successfully handle price objections
•Hold a lengthy (at least 15-20 minute) conversation with new clients on the phone ensuring that clients are committed and bought into our service
•Provide an exceptional waiting room environment for our clients that they’ll look forward to coming back to
•Ensure that people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved in physical therapy
•Ensure people show up excited for their first appointment after scheduling
•Communicate with clients before, during and after appointments to ensure satisfaction is being achieved
•Ensure that all invoices are sent on time, every time and are sent to the appropriate person (in house or externally)
•Organize and plan all schedules – maximizing efficiency and revenue for the clinic
•Foster deep relationships with clients ensuring customer satisfaction score hits agreed levels
•Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business
Skills/Competencies Needed:
•Be able to hold meaningful conversations with prospective clients on the phone for longer than 20 minutes (have empathy)
•Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking will want to become a customer (be insightful and knowledgeable)
•Recall names and faces of clients and in doing so making all our patients feel welcomed and remembered
•Provide a warm and welcoming greeting to clients when they arrive in the clinic (the experience)
•Organization and planning: plans and organizes, schedules and budgets in an efficient, productive manner. Focuses on key priorities.
•Follow through on commitments: lives up to verbal and written agreements
•Demonstrate an ability to quickly and proficiently understand and absorb new information
•Attention to detail: does not let important details slip through the cracks
•Persistence: demonstrate tenacity and willingness to go the distance to get something done
•Proactivity: acts without being told what to do. Brings new ideas to the company.

To Apply: Please call Mary at 954-351-2299 between the hours of 9am and 3pm for specific details regarding the application process.

05/13/2020

Joining our weekly FREE CLASS is EASY! Simply click this link to join us!

https://meetings.ringcentral.com/j/1491503652

Every Wednesday at 1:00 pm. This week we're going to slow things down with some meditation and gentle stretching 🙏

*Please plan to log in 5-10 mins before to ensure you will be able to start on time at 1pm. If you have any questions about the class, please feel free to email us or give us a call at 954-351-2299.

05/13/2020

What is it about brussel sprouts? People love them or they hate them. How about you?

05/12/2020

Last week we got our heart rate up a little, this week we're going to slow things down with some meditation and gentle stretching. Joins us at 1:00 EST for our free online class.

https://meetings.ringcentral.com/j/1491503652

It's totally free and totally fun!

05/10/2020

Happy Mother’s Day! We appreciate all you do 😊💗💓💞💕💖