11/07/2025
Building Empathy, Strengthening Care
At Colonial Heights Rehab Center, we believe that exceptional care starts with understanding. This week, our team took part in a special staff training focused on empathy — learning to see, feel, and understand the world through our residents’ eyes.
Through hands-on activities and meaningful discussions, our staff reflected on what it truly means to care — not just for, but about each resident. Every story, every smile, every challenge reminds us why we do what we do.