03/05/2026
Happy Thursday Pham!
We are so blessed to have been adopted by our new Phoenix Pham. So much, we want to share that excitment with you! Families, associates and residents are invited to join us Wednesday the 18th from 6pm-8pm in our dining hall. There we plan to share updates on how we hope to improve the internal care and engagement of our residents through programs PSL has created. Ms. Christy and myself (Campbell) are there to answer billing questions, staffing concerns and how we plan to improve the training and orientation of our associates. Ms. Donna and Ms. Shawanda will give updates on our new health record system, assessment process and how they plan to manage service plans moving forward. Matt, our Food & Beverage Director will discuss our dining service and gauge your level of satisfaction with food. Thomas our Facilities Director will listen to any housekeeping or maintenance concerns you have. Then last but not least, Ms. Dawn will share how she plans to introduce new program standards for activities and how this will extend to our local community's youth.
My hope is to have my Senior Executive Director, Nichole, present to hopefully share our timeline for renovations and what areas they plan to address.
Quarterly family nights are open to both Assisted Living and Pearl families (Memory Care), so take advantage of this opportunity. Come share your feedback! People are our mission and satisfaction is our duty. So thank you for trusting in us.
God Bless 🙏,
Campbell McClure, Executive Director
