03/21/2020
Dear Oldham County Foot & Ankle Patients, Families, and Friends:
News of the Novel 2019 Coronavirus (COVID-19) has caused great concern. Here at Oldham County Foot & Ankle we consider your health and safety a top priority. As of now, we will provide our services as normal with the following considerations:
1. If you are experiencing or have experienced within the last two weeks a cough, runny nose, or difficulty breathing, please call in to reschedule your appointment at 502-276-9999. (**please note that last minute cancellation fees will not apply in these situations).
2. If you or anyone in your family has traveled outside of the US and/or cruised in the last two weeks and/or been around someone possibly infected with the virus, please reschedule your appointment.
3. We are requesting only the patient enter the office and the parent/family member/friend(s) to stay in the car (this does NOT apply to minors).
4. We will be spreading out our appointments, to limit the number of patients in our office at one time, along with limiting the number of staff members we have working each day.
5. Chairs in the waiting area will be limited and spread out at least 6 feet from each other.
6. Please use the hand sanitizer at our front desks upon your arrival and again upon leaving.
7. Dr Pedersen and his Medical Assistants will sadly no longer shake your hand when introducing themselves but will ALWAYS deliver exceptional care with a smile.
8. We are encouraging our team members to stay home if feeling ill and to do so for at least 24-48 hrs or longer depending on their signs and symptoms.
9. We will wipe down counters, keyboards, office areas and high touch surfaces continuously throughout the day.
10. Should you arrive to our office and begin to cough or sneeze we will kindly ask that you place a mask over your nose and mouth and wear gloves-- understand that we may also reschedule your appointment.
11. Finally, we kindly ask that patients/visitors to our office not ask to take home gloves, masks, or hand sanitizer as we need to conserve these for our dedicated medical team especially in light of the recent shortages.
Oldham County Foot & Ankle Team
