12/11/2025
Dear Soaring Family,
As many of you know, we officially opened our doors in Mansfield, Texas on October 13th, 2025, after working tirelessly to secure a location that felt right for our community. Since then, we have been experiencing rapid growth while simultaneously completing the credentialing process to ensure we can accept all insurance plans—including Blue Cross Blue Shield—and provide accessible cash-pay options for those who prefer them.
I want to personally thank each of you for your patience as we navigate these early stages. We attempted to integrate AI technology into our phone system to improve efficiency, but it did not perform to the standard we expect for our patients. Because of this, we will be transitioning to a fully staffed, human-powered phone system at the start of the new year to better serve you.
Looking ahead, 2026 will be a year of growth and expansion for Soaring Healthcare. Our plans include:
• Introducing home visits for added convenience
• Strengthening our primary care, health, and wellness services
• Expanding support in THC treatment, hormone replacement therapy, weight management, and chronic medical care
• Launching a podcast and increasing our educational social media presence
• Creating more opportunities for genuine interaction between myself and our patients
• Providing transparency into the business of medicine, especially as large healthcare systems continue to overlook both their staff and their patients
I am deeply committed to building a practice that puts people first—where you feel heard, valued, and supported every step of the way.
As we close out the year, please do not hesitate to reach out. If you have difficulty reaching us by phone during this transition, you can always contact us through our email or patient portal.
Lastly, some of you may receive letters regarding insurance changes. Please know that these notices are related to the removal of my profile from my previous employer, not from Soaring Healthcare. We remain in-network with all insurances, including Blue Cross Blue Shield.
Thank you for believing in us, supporting us, and growing with us. I look forward to the incredible year ahead—and to continuing this journey with each of you.
Warm regards,
Dr. Jeffrey Urieto
Soaring Healthcare