12/18/2025
🏆 Burton Behr Employee of the Year 2025 🏆
✨ Irma Contreras, CNA – Generations at Oakton Pavilion ✨
With 20 years of dedication, Irma Contreras represents the very heart of caregiving. While her years of service are remarkable, it is the quality of her work and the profound impact she has on our residents that make her truly exceptional.
Irma serves in our Memory Care Unit, caring for residents living with Alzheimer’s, dementia, and other memory-related disorders. This role requires extraordinary patience, empathy, and understanding, and Irma delivers all of that with calm, grace, and deep compassion. She takes the time to truly know each resident, learning their past, preferences, and routines, even when they can no longer speak for themselves. She hears beyond words, sees beyond behaviors, and protects the dignity and rights of those who rely on her most.
Our residents may not always remember her name, but they always feel the warmth, safety, and love she brings. Irma often goes beyond her role by purchasing holiday clothing and personalized gifts for residents without visitors, helping trigger comforting memories and moments of joy.
Even during a challenging year when health concerns required her to step away, her absence was deeply felt. Her return reminded everyone just how special she is.
Irma is a mentor to her peers, a trusted presence for families, and a voice and protector for residents who can no longer advocate for themselves. Her compassion unites teams, reassures families, and sets a standard that challenges all of us to be better.
From the bottom of our hearts, thank you, Irma. We are incredibly proud to honor you as the 2025 Burton Behr Employee of the Year. 💙
Read More https://generationshealthcarenetwork.com/2025/12/16/2025-burton-behr-awards/
