02/24/2026
We have recieved this question many times this year during our pre-arrangement meetings.
When a death occurs, knowing who to call first can bring a sense of calm when everything feels overwhelming.
1. If a loved one is under hospice care, the famiku should notify the hospice nurse or hospice organization first- they will guide you through the next steps. Once the hospice nurse arrives, the funeral home will be notified.
2. If the death occurs in a nursing home, a nurse from the nursing home will notify the funeral home after the family has spent time with their loved one.
3. If the death occurs in a hospital, we recommend that a family member contact the funeral home. Even if the hospital says they will notify us, we advise a family member or representative of the family to inform us of the passing. There have been instances where the hospital fails to contact us despite telling the family they will.
4. If the death is unexpected or unattended (not on hospice care) at home or another location other than a nursing home or hospital, first call is to 911 so authorities can respond appropriately. From there, the coroner will permit the funeral home to be contacted or the coroner will take your loved one into their care.
In all cases, you may also contact our funeral home first; we are available to assist, answer questions, and coordinate care at any hour. At Mann-Slonaker Funeral Home, you are never alone. One call is all it takes, and we will guide you every step of the way. š¤
