10/29/2025
We are Now Hiring: Front Office Receptionist for our Outpatient Rehab Facility
We’re a growing outpatient rehabilitation facility providing Speech, Occupational, and Physical Therapy services to pediatric patients.
We believe every family deserves compassionate care, and it all starts at the front desk.
We’re looking for a friendly, organized, and detail-driven Front Office Receptionist who thrives in a fast-paced healthcare environment!
If you’re great at multitasking, love helping others, and aren’t afraid to learn the ins and outs of Medicaid and Managed Care authorizations, we want to meet you! 💛🐝
Key Responsibilities
• Warmly greet patients and families, check-in/out with professionalism and care
• Answer high-volume phone calls, route messages, return voicemails quickly
• Collect demographics, verify insurance coverage, check eligibility (TMHP, MCO portals)
• Request, track, and follow up on therapy authorizations (ST/OT/PT)
• Maintain referral and authorization logs; update EMR with accurate data
• Assist with scheduling appointments and managing waitlists
• Ensure compliance with State Medicaid managed care requirements
• Scan and upload clinical documentation efficiently (evals, MD orders, scripts)
• Support clinical staff and maintain organized front office workflow
Qualifications
• Required: High school diploma or equivalent
• Preferred: Experience in healthcare front desk, referrals, or billing
• Familiarity with Texas Medicaid & MCOs (Superior, Driscoll, United, Amerigroup, Molina, etc.)
• Bilingual (English/Spanish) strongly preferred
• Strong computer & EMR navigation skills
• Excellent communication, customer service, and problem-solving abilities
Submit your resume and a short statement on why you’d be a great fit!
Email: cbetancourt@bumblebeetherapy.com and/or ssolis@bumblebeetherapy.com.
