Click Pragmatics

12/20/2025

Local business highlight!

Attention last minute shoppers:

Two local businesses are supporting Westlake Middle School and deserve to be noticed!

Come shop at Pressed Coffee & Books and Popluck Popcorn in Erie Pennsylvania at Greengarden Place Plaza (across from Frontier park) today!

My brilliant and talented cousin, Maggie Giles, is a caring and devoted educator. Support her students by mentioning "Westlake Middle School" at the register! 20% of purchases will go to their literacy program.

Happy Holidays ❤️💚💙🤍

11/18/2025

✨NEW EPISODE DROPPING TODAY!👀

This week's interview is with Tracy Daggett, PHR, the Director of Training and Development at Manufacturer & Business Association in Erie, PA.

Tracy's story is a POWERFUL lesson in resilience, optimism and self-awareness. How to pick yourself up, dust yourself off, and move on to the next. Knowing when it's time to leave. Learning what really matters.

If you're a young professional just starting out, this is a MUST WATCH. If you want to be successful, you've got to buckle up for a lot of missteps and failures along the way. Listen to his stories and let them give you comfort and purpose as you navigate your own challenges.

And this song perfectly fits his outlook on life! https://youtu.be/co6WMzDOh1o?list=RDco6WMzDOh1o 🕺🎵

Connect with Tracey here: https://www.linkedin.com/in/tracydaggett/

A special THANK YOU to Hayes Painting in Erie, PA for sponsoring today's episode! https://mhayespainting.com/

11/14/2025

Thank you to Hayes Painting Services for sponsoring Episode 5 of Click with Casie, coming out NEXT TUESDAY!

Want to beautify your walls before you're stuck inside all winter? Def give them a call!

11/13/2025

WAS SHE DRUNK!?😲

No.... she was just demonstrating the messy, complex layers of being a human. 😜

Stereotypes can be helpful as a starting point to gain context and a shared language. And then it's time to move on!

Your birth order, your generation, your astrological sign, how you were raised (parenting style), where you went to school, your race, your personality, alllllll of the hats you wear! And... let's not forget about our baggage.

If you think you know someone because they fit into one of these boxes, think again!

How do you get to know the layers of the people you work with?

11/07/2025

https://casie-s-site-9a2d.thinkific.com/products/courses/TheTrainingBeforeTheTraining

11/05/2025

You've been patient, and I thank you for that 💛

If you're interested in taking advantage of the Founders Rate for this course, reach out for the discount code 😉 This 1 time only offer ends this Friday, November 7th at 11:59pm.

https://lnkd.in/eaz9mMKx

11/05/2025

I made something for you 😁

Enhance your communication skills and leadership abilities with this Social Intelligence Training Course. Join now for a transformational experience!

11/01/2025

😬 Ever waited just a little too long to bring something up with an employee?

You hope it’ll fix itself… until it doesn’t.
And suddenly, you’re addressing the issue in front of the whole team, frustrated, flustered, and wishing you’d said something sooner.

That’s what I call the Avoid → Delay → Explode → Regret cycle.
Or, the "gradually then suddenly" according to Susan Scott.

And it happens way more often than leaders like to admit.

Here’s the thing: the fix isn’t just about having the hard conversation.

It’s about knowing your communication style, staying steady when it gets uncomfortable, and protecting trust while you give feedback!

That’s exactly what my new course is designed to help with:

💬 Social Intelligence: The Training Before the Training

Inside, you’ll learn how to:
✅ Step into tough conversations earlier (without dread)
✅ Keep your tone and body language in check
✅ Turn tension into teamwork, NOT resentment

👉 Enrollment opens TUESDAY and founder pricing will be live for a limited time!

If you’ve ever been stuck in the “I’ll deal with it later” loop, this is your chance to change that story. For you and your team.

10/30/2025

Strong communication is more than “nice to have.”

It’s EXTREMELY EXPENSIVE when it’s missing! 💰 🔥

💸 One study found poor communication costs companies $12,506 per employee, per year based on a salary of $66k.

🤯According to another report by SHRM, miscommunication costs companies of ~100 employees $420,000 per year!

Holy crap!

When conversations clash:
⚡ Feedback gets misinterpreted
⚡ Conflict festers
⚡ Tension builds until people burn out or walk out

And most leaders don’t even see it happening until it’s too late.

But imagine what your team could do if you got even half that time, energy, and trust back. 💭

I can promise you something...
❌ Hiring more people won’t fix it
❌ Another engagement survey won’t fix it
✅ Only showing up differently in the conversations that matter most will.

That’s exactly why I built a new digital resource to help teams prevent these expensive communication breakdowns.

👀 I’m finally sharing what it is next week, and I can’t wait to tell you. Stay tuned!

10/30/2025

Are you the Mary Poppins of leaders? You know...practically perfect in every way? 😜

Most leaders swear they’re great communicators.
“I’ve been doing this a loooong time. I know how to talk to people.”

Then they take a Social & Emotional Intelligence (SEI) assessment…
and the blind spots JUMP off the page. 👀

Here’s the thing, SEI isn’t just about “knowing yourself.”
It’s built on four quadrants:
👉 Self-Awareness
👉 Awareness of Others
👉 Self-Management
👉 Relationship Management

And almost nobody nails all four.

The biggest mistake leaders make? Thinking self-awareness is enough.

It’s not. It’s just the starting line. 🏁

When you can stay aware of yourself and others,
especially when things get tense and your old habits kick in?
When you can manage yourself and the relationship in that moment?
THATS the leadership flex. 💪

It’s tough! But that’s exactly why I built a framework to help leaders do it better.

Wanna know what it is?

10/22/2025

For the love of god, DON'T DO THIS if you're a leader!

https://youtu.be/XYrYBeZ-VeI

I sat down with this cool cat (Jacob Jones) in episode 3 of the Exit Interviews series on Click with Casie, and DAMN....

Of course we touched on the impact of COVID- it's almost impossible not to these days. And yes! We also talked about what he loved doing and why he loved doing it.

But the really good stuff is when he talked about the events leading up to him deciding it was time to get the heck out of the job he loved so much.

Leaders, listen up! DON'T Do This!
- be passive aggressive in body, tone, or words
- shut down creativity and brainstorming before exploring the ideas
- create unnecessary barriers to the good work your team is doing
- lead with authority...these people are adults for goodness sake, lead with trust and influence

If you want to get a peek into Jacob's sense of humor and fun personality, you've got to listen to his favorite song 🤩 ‘Ric Flair’ - Tom McGuire & the Brassholes https://youtu.be/rs4p0GIrk0E?list=RDrs4p0GIrk0E

A very special THANK YOU to Christina Vogel Donatos Pizza for sponsoring this episode! You know what sounds good for lunch today? A Donatos sub!

10/09/2025

⭐️The talented, Erin Kerner joined me for the second episode of the "Exit Interviews" series on Click with Casie.

Why would someone working for the most famous fashion companies in the world, leave?

Watch and learn...

Check it out!👇

https://youtu.be/Qb4NZRSMbLM