Pollux Systems

Our mission is to provide the best, most compliant revenue cycle solutions to the healthcare community. And many more.

We’re experts in specialties like Radiology, Pathology, Ophthalmology, Orthopedics, Mental/Behavioral Health, Primary Care, Neurology. We’re experts in specialities like Radiology, Pathology, Ophthalmology, Orthopedics, Mental/Behavioral Health, Primary Care, and Neurology. Located in Evansville, Indiana, we offer competitive pricing, a strong Midwest work ethic, and an incredible team to maximize your return on investment. We know that making changes — especially around billing, credentialing, or switching vendors — can feel risky. But often the cost of not changing is much higher. When you work with Pollux, we contractually guarantee performance, so you start to see measurable ROI quickly. Reach out to us for a FREE AUDIT or to learn more!

03/12/2026

Let’s hear it for Seth Stevens! 👏 Seth graduated from University of Southern Indiana and immediately joined our sister company, Gemini Technology Solutions. He was quickly promoted to the Pollux team, where he has taken on key areas of the revenue cycle and excelled, particularly in denial management.

“We’re incredibly proud of Seth’s growth and confident that his success will continue in his new role. He’s a fantastic teammate, and I always enjoy our conversations about IU basketball — and now football, too.” - Jeff McGowan

When Seth isn’t at work, he enjoys time with friends and family, hanging out or going on the occasional adventure. He’s a sports fan and loves the Cardinals, Pacers, and Colts. He also likes country music, Lord of the Rings, Rick and Morty, Taco Bell, and beaching in Destin, Florida. 🌴

About the promotion, he says, “I am excited about the new challenges that come from the new role, along with the new opportunities to grow.”

We’re excited too, Seth! Congratulations! 🎉

03/09/2026

Did you know one partner could manage your entire revenue cycle? From the moment a patient is checked in to when the final payment is posted, we handle all the details so you don’t have to.

If your practice is juggling multiple vendors or watching staff struggle to manage billing end-to-end, you might be leaving money on the table. Let’s talk for 15 minutes this week to see how much smoother (and profitable) your revenue operations could be.

📲 polluxsystems.com

03/04/2026

Credentialing, payer enrollment, compliance — these are essential, yet often overlooked or mishandled when practices outsource billing.

With Pollux, you get:

👉 Managed credentialing and payor enrollment, including re-credentialing when needed.

👉 Compliance controls and documentation support to reduce risk and ensure audit-readiness.

👉 State-aware expertise — we know payer rules and regulations in many states, and understand specialty-specific nuances.

If your practice is experiencing payment delays due to credentialing issues or compliance back-and-forth, we can take that burden off your plate.

02/27/2026

Today marks 20 years at Pollux for our Coding Specialist, Wendy Chapman! 🎉

Wendy has provided us with exceptional coding expertise over the years. The strength and skill of a billing company’s coding team is a major differentiating factor, and she has played a pivotal role in helping ours become one of the best.

"I am proud to be a part of Pollux's dedication to clients and their success in medical billing, and am grateful for the professional growth opportunities provided from a dedicated team. 'Coming to work everyday to help the person next to you succeed' really does make the best day!" - Wendy

Thank you, Wendy, for two decades of dedication and for always helping the person next to you succeed. Congratulations on 20 years! 👏

02/25/2026

Nothing like a little midday pick-me-up! Thanks to Travelin' Tom's Coffee of Evansville for keeping our team running at top speed, and to our teams here at Pollux and The Mercury Group for all your hard work. ☕ 👏

02/23/2026

The Pollux Performance Control System is designed to ensure every step of your revenue cycle is documented, monitored, and optimized for maximum collections.

02/20/2026

When you work with Pollux, you can count on a strong Midwest work ethic from the BEST people! We invest in our employees first, providing them with a “medical billing 101” called Pollux University.

“I worked in medical billing for 20+ years and no one has ever walked me through the full cycle the way Pollux University did. It was very helpful to know how all the parts work together.” - Pollux Systems team member

We truly believe our people set us apart from other medical billing companies. Learn more about how we go above and beyond for our clients. Schedule a discovery call or book a free audit today at polluxsystems.com.

02/17/2026

Here’s something many practices don’t realize: even with good billing, denied or underpaid claims often go unaddressed, and that’s lost revenue.

If your current biller writes off denied claims or lacks a system for appeals and re-submissions, you could be losing thousands or more.

👉 Let’s review your recent denial history together and see what we could recover. Book a free audit today. polluxsystems.com

02/12/2026

Every detail matters when it comes to your revenue cycle. We’re passionate about clean claims, fast reimbursements, and supporting the providers who care for patients every day. 🩵

02/09/2026

Whenever a charge includes details that fall outside the standard workflow, our team initiates a thorough review before releasing the charge for billing. This process includes:

1) Verification of Insurance Information: we review the facility’s website to confirm the correct insurance details when no insurance is received, and balance is over a certain threshold.

2) Medicaid Coverage Check: we validate Medicaid coverage for eligibility.

3) Client Confirmation: if no definitive information is found, we promptly reach out to the client for confirmation/communication. The client will either supply us the correct self-pay rate or correct insurance information and update the facility website.

By following these steps, we ensure that all claims are as clean as possible and accurate before submission, reducing the risk of rejections and improving overall revenue cycle efficiency.

Schedule a discovery call or book a free audit today at polluxsystems.com.

02/04/2026

👋 Introducing Jim Collins from IT! 🤖 Jim has been part of Pollux since day one, and his impact on our organization cannot be overstated. His exceptional knowledge and expertise in RCM data programming set the gold standard and continue to drive our success.

Some fun facts:
📍 Lifelong Hoosier - from Rockport, moved Evansville in 1988
🎤 Best concert - Elton John
🎳 Enjoys spending time at Central Library, reading, bowling, and watching TV
😴 Most likely to fall asleep on the couch
📚 Favorite book - The Pacific War Trilogy by Ian Toll
🙌 Big fan of the Colts and Chick-fil-A nuggets

From President Jeff McGowan: “We are incredibly proud—and deeply grateful—to have Jim as a longtime member of our team. At Pollux, we believe our people are what truly make us different, and Jim is a shining example of that belief.”

Thanks for all you do, Jim! We appreciate you.

01/30/2026

Billing companies all sound the same. We’re not. Let’s discuss how Pollux can improve your revenue cycle with less risk.

Address

415 Crosslake Drive C
Evansville, IN
47715

Telephone

+18124711591

Website

https://www.polluxsystems.com/

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