David Grant Medical Center

03/23/2026

Notice to our valued beneficiaries

Starting March 30, the Beneficiary Counseling and Assistance Coordinator (BCAC) and Debt Collection Assistance Officer (DCAO) office will move to appointment-only services to better serve our patients.

This change helps reduce wait times and ensures you receive dedicated, one-on-one support for your questions and concerns.

To schedule an appointment, please call the Central Appointment Desk at (707) 423-3000.

Thank you for your understanding as we continue working to provide timely, patient-centered care and support.

Please visit our website for more information. https://travis.tricare.mil/Patient-Resources/Customer-Service

Defense Health Agency I Defense Health Network Central

The Official Website of Travis AFB 60th Medical Group

03/18/2026

The Outpatient Nutrition Clinic team at DGMC is ready to help you meet your health and readiness goals! They offer body composition testing, group classes, and one-on-one counseling.

- Location: First floor, David Grant Medical Center
- Hours: Monday – Friday, 7:30 a.m. to 4:30 p.m.
- Call: 707-423-7867 to learn more!

Active Duty can self-refer for all services. Beneficiaries can self-refer for body composition testing.

Defense Health Agency I Defense Health Network Central

The Outpatient Nutrition Clinic team at David Grant Medical Center is enhancing military readiness and advancing patient-centered care by expanding access to evidence-based nutrition services for

03/18/2026

Sharing important TRICARE guidance for beneficiaries returning to the U.S. from overseas.

TRICARE beneficiaries who are displaced back to the United States from overseas can still access health care.

If you have an emergency, call 911 or go to the nearest emergency room.

If you need urgent care, visit a TRICARE-authorized provider with urgent care services.

If you need routine care, call International SOS at 877-451-8659 and they will help connect you with a provider.

If you need health care advice, help finding an urgent care or emergency care facility, or to schedule a virtual urgent care appointment call the MHS Nurse Advice Line at 800-TRICARE (874-2273).

If you need mental health support, dial 988 then press 1, text 838255 or call the MHS Nurse Advice Line at 800-TRICARE (874-2273).

If you need to fill a prescription call Express Scripts at 877-363-1303 to receive help finding a network pharmacy.

For more information and links to additional support, see our displaced persons link: https://www.tricare.mil/displaced.

03/02/2026

UPDATE: Network services have been restored.

NOTICE: Network Outage at David Grant Medical Center

DGMC is currently experiencing a network outage that may impact phones, appointment scheduling, pharmacy processing, and other administrative services.

Patient care remains ongoing; however, delays are possible. If you are experiencing a medical emergency, call 911 or go directly to the nearest Emergency Department.

Please visit our website for more information: https://travis.tricare.mil

We appreciate your patience as our teams work to restore full service. Updates will be provided as they become available.

The Official Website of Travis AFB 60th Medical Group

03/02/2026

IMPORTANT: Enhanced Security Measures at Travis AFB

Travis AFB is currently operating under increased security measures.

If you have an upcoming appointment at David Grant Medical Center, please plan accordingly:

• Expect potential delays at all base gates
• Be prepared to present valid identification
• All hand-carried items are subject to inspection
• Visitors may be subject to vehicle inspection
• Refusal of inspection will result in denial of base entry

We strongly encourage patients and visitors to allow extra travel time to avoid missing scheduled appointments.

If you anticipate arriving late due to gate delays, please contact your clinic directly as soon as possible. A full facility directory, including clinic phone numbers, is available here:
https://travis.tricare.mil/About-Us/Facility-Directory

Thank you for your patience and cooperation as these measures help ensure the safety and security of our installation and community.

Defense Health Agency I Defense Health Network Central

The Official Website of Travis AFB 60th Medical Group

02/27/2026

Service Animals at David Grant Medical Center

David Grant Medical Center is committed to maintaining a safe and accessible environment for all patients and visitors.

Only service animals, as defined under federal law, approved therapy animals participating in authorized programs, and DoD-owned animals performing official duties are permitted inside DGMC.

Pets and emotional support animals are not allowed inside the facility.

Service animals may accompany their handler in public areas but may be restricted from certain clinical spaces due to patient safety and infection control standards.

Be prepared to answer two questions:
• Is the service animal required because of a disability?
• What work or task has the animal been trained to perform?

No documentation is required.

Handlers are responsible for maintaining control of their service animal at all times and ensuring it is healthy, housebroken, and appropriately behaved.

For additional information about our service animal policy, please visit our official website at https://travis.tricare.mil/Getting-Care/Visitor-Guidelines.

We appreciate your cooperation in helping us maintain a safe environment for everyone we serve.



Defense Health Agency I Defense Health Network Central

02/23/2026

Recognizing Excellence in Patient Safety

Please join us in congratulating 2Lt Savannah LaBoy, who was recently recognized as a Defense Health Agency Patient Safety Champion.

2Lt LaBoy demonstrated exceptional clinical judgment after identifying concerning symptoms that indicated an internal bleed. Her rapid assessment and decisive action led to activation of the mass transfusion protocol in the ICU, stabilizing the patient and enabling a life-saving intervention. Her vigilance, sound clinical judgment, and commitment to high-reliability operations reflect the standard we uphold every day at David Grant Medical Center.

The award was presented by Col. Matthew Streitz, 60th Medical Group Deputy Commander.

Well done, 2Lt LaBoy, and thank you for your dedication to patient safety and Ready Reliable Care.

Defense Health Agency I Defense Health Network Central

02/19/2026

Update: The planned launch date has shifted. We will share a new start date once confirmed.

New at DGMC: A Tool to Help Your Provider Focus More on You

Starting Monday, February 23, David Grant Medical Center will begin introducing an Ambient Listening documentation tool in select clinics.

This secure technology helps your provider stay more focused on the conversation and less on the computer by creating a draft note during your visit. Your provider still carefully reviews and completes everything in your medical record.

You will always be asked for permission before it’s used, and you can choose to decline at any time. Your care will continue the same either way.

For more information, visit https://www.tricare.mil/MHSGENESISrecords

Defense Health Network Central I Defense Health Agency

02/13/2026

Make a difference at the 60th MDG Pharmacy

Our Pharmacy team is expanding and we’re looking for motivated volunteers to support our fast-paced readiness mission. If you enjoy helping others, want exposure to the healthcare environment, or need meaningful service hours, this is a great opportunity to get involved.

Volunteers assist our pharmacy staff in delivering reliable prescription services to our military community while gaining valuable experience along the way.

Schedule: Monday–Friday, 0800–1700
Flexible shifts available

Whether you’re a student, retiree, or simply someone who wants to give back, your time directly supports the care our beneficiaries depend on every day.

Interested? Email Sra Jadakiss Smith at jadakiss.a.smith.mil@health.mil to get started.

Defense Health Agency | Defense Health Network Central

02/10/2026

Reminder for our valued beneficiaries

The 60th Medical Group will observe a Training Day on February 10, 2026, in support of an installation exercise.

What this means for you:
• Established Appointments: Proceed as scheduled unless contacted by your clinic.

• Clinic Services: All clinics will operate with minimal manning. Some services may be limited.

• Pharmacy Services: Closed February 10.

• Emergency Care: The Emergency Department remains open 24/7.

• For urgent issues, visit the closest Emergency Room or Urgent Care Center.

• MHS Nurse Advice Line: Available 24/7 for medical guidance. Call 1-800-874-2273 or visit mhsnurseadviceline.com.

Have your DoD Benefit Number ready when calling or checking in.

Defense Health Agency I Defense Health Network Central

02/02/2026

The most recent appropriations for the Department of War expired at 11:59 p.m. EST on Jan 30, 2026. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status. If you have a medical emergency, call 911. For information about TRICARE coverage during the lapse in appropriations period, visit www.tricare.mil/shutdown.

Continuity of health care remains our highest priority. DGMC remains open, including scheduled appointments and pharmacy services. For the latest updates on any changes to hours of operation or services during the government lapse in appropriations, please visit https://travis.tricare.mil/.

The Official Website of Travis AFB 60th Medical Group

02/02/2026

The most recent appropriations for the Department of War expired on 11:59 p.m. EST on Jan 30, 2026. The Defense Health Agency will continue normal operations until we receive direction from the Department of War.