02/18/2026
Congratulations to Fort Scott Presbyterian Village Staff for achieving several Active Insight awards.
Activated Insights, a nationally recognized customer satisfaction firm, conducted interviews with Fort Scott Presbyterian Manor Assisted Living customers over the past year, assessing satisfaction across multiple service aspects.
From the results of these interviews, Activated Insights has determined that Fort Scott Presbyterian Village has qualified for a
Customer Experience Award™ in the following service areas
Overall Satisfaction
Personal Care
Variety of Food/Menu Choices
Quality of Food
Dining Service
Response to Problems
Dignity and Respect
Communication
Activities
Move-in Process
Individual Needs
Safety and Security
Recommend to Others
Overall Customer Experience
Earning the Customer Experience Award shows that Fort Scott Presbyterian Village consistently ranks among the top 15% of
care providers nationally. This reflects their strong dedication to continuous improvement and exceptional care, securing their
position among the top care providers nationwide
Call now to connect with business.