Quality Care Home Health

11/10/2025

The office will be closed in observance of Veterans Day on November 11, 2025. Regular operating hours will resume on November 12, 2025.

10/14/2025

We are presently seeking to engage the services of a reputable collection agency. Please send us a message if you are aware of a suitable agency.

10/13/2025

Our office will be closed today in observance of the federal holiday. We will resume regular business operations tomorrow morning, October 14.

10/10/2025

We are not accepting any Aetna Better Health Clients at this time.

10/06/2025

Please be advised that our office will remain closed until October 7, 2025. We will resume all operations at 9:00 AM. During this closure, our phone lines will continue to be accessible for any inquiries you may have.

10/02/2025

Please be informed that our office will be closing early today and will remain closed until October 7, 2025. We will resume all operations at 9:00 AM. While the office will be closed, our phone lines will remain open for your inquiries.

09/29/2025

If you are experiencing challenges related to payment processing or if your payments have been recouped by Aetna Better Health, please reach out to your EVV vendor. It has come to my attention that they are not submitting the 837p forms correctly, as indicated by the information provided by the Netsmart Mobile Caregiver App.
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We are currently sending UTC time in the 837Ps when we should be converting the UTC time to the actual and military time of the claims before creating the 837p.

09/26/2025

**Office Hours Notification**

Our office operates during the following hours:
- **Monday to Thursday:** 9 AM - 5 PM
- **Friday:** 9 AM - 2 PM

Please note that any calls received before these hours will be returned once the office is open, and they will be addressed in the order they were received. Calls made after office hours will also be returned in the same order. We kindly ask that you allow 24-48 hours before following up on your call.

Thank you for your understanding. We hope you have a great week!

09/26/2025

09/23/2025

Dear community,

As we approach the season of gratitude, we invite you to join us in making a meaningful difference in the lives of families in need through our Thanksgiving Drive. If you feel moved to donate food or support, please reach out to us or visit our office. We will begin accepting donations on October 1st, 2025, and every contribution, no matter how small, can help us bring comfort and joy to those who are struggling.

Together, let's spread warmth and kindness to as many families as we can this Thanksgiving. Thank you so much for your generosity and compassion in advance. Your support truly makes a difference.

Warm regards,
QCHH

09/18/2025

Good morning, we are sharing some updates on LRI. Please see the Rules for LRI Reimbursement Below

LRI Reimbursement Rules:
• Max 40 hrs/week; only for extraordinary care.
• No reimbursement for IADL, supervision, or respite