Service Coordination, Inc.

Service Coordination, Inc. Assisting people with intellectual and developmental disabilities lead lives full of choice. Explore choices with people we support.

• People come first – We show respect and honor for all people in words and actions.

• We drive solutions – We persistently seek opportunities and overcome obstacles. We navigate systems masterfully to make possibilities a reality.

• We build connections – Because relationships are the foundation of our work, we share strong working relationships with each other and with those outside of our organization.

• We educate– Raise awareness in communities to appreciate the similarities and unique gifts of each person.

This  , we celebrate the unique differences of   individuals, embrace the diversity of the global   community, and show ...
04/02/2026

This , we celebrate the unique differences of individuals, embrace the diversity of the global community, and show our support for the millions of individuals and families around the world who are affected by .

Meet Tyfanie Rice and Lavonia Johnson – twin sisters who not only look alike, but who also share a title at SCI. Tyfanie...
03/31/2026

Meet Tyfanie Rice and Lavonia Johnson – twin sisters who not only look alike, but who also share a title at SCI. Tyfanie and Lavonia are both Supervising Service Coordinators, with Tyfanie being a Team Member for the last 20 years, and Lavonia being with us for the last 18 years!

“Working with my sister is a gift,” Lavonia says when asked what it’s like to work at the same organization as Tyfanie. “She leads with empathy, authenticity, and a remarkable ability to bring out the best in those around her.” Tyfanie echoes her sister’s sentiments. “It has truly been a blessing to work with my sister for the past two decades,” she says. “Not only do we speak our very own ‘Twin Language,’ but we also speak the same ‘SCI language.’”

Beyond the joy of working together, the sisters share an appreciation for doing meaningful work. “Every day, for 20 years, I’ve had an opportunity to help another person,” Tyfanie says. “It’s something I don’t take for granted. Knowing that the guidance I provide my team ultimately improves the quality of life for individuals we support means a lot,” Lavonia says.

Not only do Lavonia and Tyfanie make a difference in the lives of the teams they manage and the people they support; they also make an impact on each other. When asked what woman has inspired her the most, Lavonia is quick to answer. “Tyfanie continues to inspire my life. In a world that often praises the loudest, my twin sister inspires me by proving that empathy, grace and authenticity leave the deepest mark.”

Their shared journey extends far beyond the workplace. The twins have also embraced another meaningful role together – motherhood. Tyfanie is the proud mother of a 10-year-old son, and Lavonia has a 13-year-old daughter, with both calling their children their greatest accomplishments.

We asked Tyfanie and Lavonia why it’s important for women to support one another and they had similar responses. “Women are stronger together,” Tyfanie says. “A woman who feels supported is more likely to support someone else and that kind of positive cycle can go a long way.” Lavonia feels similarly. “When women support one another, we replace competition with collective strength which leads to the opportunity to create space for one another to rise.”

This , we celebrate Tyfanie and Lavonia, who are living proof that some bonds, like sisterhood, not only stand the test of time, but grow stronger through shared purpose.

Visit ServiceCoord.org to learn more about the people, purpose, and community behind Service Coordination, Inc.—and how our team supports individuals and families across Maryland every day.

Save the date! Our Let’s Talk event is happening next month. Individuals with disabilities or complex medical needs, as ...
03/30/2026

Save the date! Our Let’s Talk event is happening next month.

Individuals with disabilities or complex medical needs, as well as parents and caregivers seeking clarity on available supports, are invited to join us on Thursday, April 23 at the Takoma Park Community Center (7500 Maple Avenue, Takoma Park, MD 20912) for this free, in-person event.

Participants will learn what advance care planning means, why it’s important in the aging and disability space, tools available in Maryland, including Advance Directives, Five Wishes, conversation guides, and information about the Medical Orders for Life-Sustaining Treatment (MOLST) form, and how to begin conversations with loved ones.

To learn more and register, click here: https://www.servicecoord.org/lets-talk/.

In honor of  , we’re highlighting a few of the strong female leaders at Service Coordination, Inc. (SCI) who inspire us ...
03/29/2026

In honor of , we’re highlighting a few of the strong female leaders at Service Coordination, Inc. (SCI) who inspire us every day. Today, we invite you to meet Rachel Harbin. In addition to being the Vice President of Coordination of Community Services (CCS) at SCI, Rachel is also a mother of three, proud sister, and daughter.

Rachel is dedicated to making a difference in the lives of the people we support. Knowing that her work has a meaningful impact has helped her build confidence throughout her career. “Hearing from families, people we support, and community members has given me the confidence to keep moving forward and to advocate for ways to make an even bigger impact in the disability community,” she says.

Rachel saw firsthand the impact of giving back to the disability community as a child. Her mom left an accomplished career as a neonatal nurse to raise Rachel and her sister and to foster newborn babies. Eventually, Rachel’s parents felt called to put their names on the adoption list for babies labeled as “special needs,” adopting Garon, Rachel’s brother, in 1990. When Rachel’s mom noticed a shift in Garon’s behavior and development, she refused to settle until he received a diagnosis. He was eventually diagnosed with autism. Ever since then, Rachel’s mom has been a fierce advocate for Garon, making sure he has access to the supports and services he needs to live a full, meaningful life.

“I’ve had a front-row seat to what true advocacy looks like ever since I was a child,” Rachel, who cites her mom as the woman who has most influenced her, says. “I saw how my mom fought tirelessly – and continues to fight – to make sure Garon has a life full of meaning, love, opportunity, and the same kinds of experiences that the rest of us get to have. Advocacy is truly a skill and I feel incredibly lucky that I learned it by watching her.”

Rachel notes that her firsthand experience loving someone with a disability inspired her to pursue a career path working with individuals with disabilities and it’s made her better at what she does. “Our lived experiences shape who we are and I often draw on this experience in my work,” Rachel says. “Coming from a place of understanding and empathy has made me a stronger leader than I ever would have been without this experience.”

In addition to making a difference in the lives of the people supported by SCI and their families, Rachel also prides herself on mentoring others. “I always make the time,” she says when asked how she uplifts other women at work. “I take great pride in not only teaching younger employees the responsibilities of the role, but also in helping them realize who they are and what they want for their careers.”

When asked about the challenges women face, Rachel notes, “I don’t know a single female leader who hasn’t faced challenges at some point in her career, simply because she’s a woman.” Because of this, she emphasizes how important it is for women to stick together and support one another, just as she saw through her mother’s advocacy, where strength and persistence made all the difference.

Stories like Rachel’s reflect the heart of SCI - where advocacy is personal to us and drives everything we do. Explore more stories of leadership, advocacy, and impact at ServiceCoord.org.

This  , we celebrate individuals with   everywhere, including the people we support, like Andre. Andre, a person support...
03/28/2026

This , we celebrate individuals with everywhere, including the people we support, like Andre.

Andre, a person supported by SCI’s Coordination of Community Services (CCS) program, is a talented artist with a deep passion for creativity and self-expression. While painting is Andre’s primary artistic medium, he also builds his own frames from scratch to showcase his work.

Art is such a meaningful part of Andre’s life that it is a pivotal part of his Person-Centered Plan (P*P), an ongoing process where Andre and his support team collaborate to set goals for his future, choose the services that will help him achieve them, and ensure he receives the supports he needs to live a full and meaningful life.

With the support of Ingrid, his service coordinator, Andre recently realized a major milestone: having his artwork included in an exhibit. Encouraged by Ingrid to submit his work, Andre’s artwork was selected through a highly competitive process to be displayed at the Art in Full Spectrum exhibition at the Maryland General Assembly, a special exhibit that features artwork from Maryland artists with disabilities.

This , please join us in celebrating Andre and his talent!

Pictured: Andre (right) and his Employment Program Manager, Derrick Boyd.

This  , we’re proud to highlight the inspiring women of SCI who make a meaningful impact every day. Today, we’re honored...
03/27/2026

This , we’re proud to highlight the inspiring women of SCI who make a meaningful impact every day. Today, we’re honored to introduce Sheneiah Phillips from our Supports Planning Services team, who has been a dedicated member of SCI for seven years.

Throughout her career, Sheneiah has built confidence through the support of mentors, constructive guidance from managers, and collaboration with colleagues. But above all, she credits her confidence to something even more powerful – herself. “I had to believe in my own capabilities,” she shares. “Without confidence, I would live in fear of failure and rejection. I didn’t want to miss out on opportunities or limit my personal growth.”

That mindset has not only shaped her career, but also the advice she offers to other women. Sheneiah encourages young women to embrace their own unique journeys and resist the urge to compare themselves to others. “Life is not straightforward. We all have our own path to follow, unfolding in the way they're meant to,” she says. “Trust that your dreams will take shape in their own time. What is meant for you will come, exactly when it's supposed to."

Sheneiah’s path has been shaped by powerful female influences in her life. During her middle and high school years, she participated in the STAR mentorship program at Lehigh University, where she was paired with a college student mentor who left a lasting impression. Her mentor shared a message that continues to guide Sheneiah today: “I am loved, I am able, and I can make a difference.”

She also draws deep inspiration from her late grandmother, whose generosity, resilience, and commitment to serving others continue to guide her. Whether supporting her family, giving back to her community, or sending goods to those in need in Guyana, her grandmother embodied strength and grace.

“She faced her own challenges, but she didn’t live in them… she overcame them,” Sheneiah reflects. “She was everything I strive to be for my community and loved ones.”

One of Sheneiah’s proudest accomplishments is the personal growth she’s achieved over time. Once shy and hesitant to speak up, she has found her voice and learned to confidently express herself, even in large group settings.

“It took me years to understand how I fit in and how to use my voice,” she says. “Now, I’m not afraid to show up as my authentic self.” She’s especially proud to see that confidence reflected in her 8-year-old daughter, who she says already carries a strong sense of self.

As someone who values connection and empowerment, Sheneiah believes deeply in the importance of women supporting one another.

“There’s so much to learn from each other,” she says. “Our experiences are unique, and it’s important that we uplift one another rather than compete. We can validate each other and grow together in such a complex world.”

In her everyday life and work, Sheneiah uplifts others by creating safe, supportive spaces where people feel heard and encouraged. Known for her strong intuition, she prioritizes being present for others, whether that means listening, offering guidance, or simply providing reassurance during challenging moments.

“To me, mentorship is about being a listening ear, providing a safe space, and fostering a positive, encouraging environment,” she explains. “We all need support from time to time.”

Through her journey, Sheneiah continues to remind others of the importance of living with purpose.

“Live in your purpose,” she says. “And if you don’t know what that is yet, take the time to explore within yourself and discover what it means to you.”

Inspired by Sheneiah’s journey? Visit ServiceCoord.org to learn how SCI supports people across Maryland and how our team members live their purpose every day.

In honor of  ,, we’re honoring the individuals with disabilities we support who inspire us every day. Today, we invite y...
03/26/2026

In honor of ,, we’re honoring the individuals with disabilities we support who inspire us every day. Today, we invite you to meet Amon, a person supported by the Coordination of Community Services (CCS) program at Service Coordination, Inc.

For three years, Amon has been a dedicated part-time employee at University of Maryland Baltimore Washington Medical Center, where he works as a custodian.

Last year, Amon shared with his coordinator of community services that he wanted to learn how to drive and get a car. Together, they mapped out the steps to make that goal a reality. The first step was enrolling in driving school. Although Amon was interested in online classes, his CCS encouraged in-person instruction to ensure he had the hands-on support and individualized guidance he might need.

They registered together and met with the instructor to talk about who Amon is, what motivates him, and what he hopes to accomplish. With that foundation of understanding and support, Amon moved forward with confidence.

He successfully completed his driving course, passed all of his in-class exams, and earned his certificate of completion. With continued determination, he scheduled and passed his written learner’s permit exam. Amon now has his learner’s permit and is preparing for his road test in the coming months.

Earning his license will allow him to visit family and friends and access his community with greater independence.

Amon’s journey reflects what can happen when a goal is paired with planning, encouragement, and perseverance.

This , we recognize Amon and are proud to support him as he continues moving toward the future he envisions for himself.

This month, we’re celebrating nine years of Supports Planning Services (SPS) at SCI! Since 2017, our SPS team has helped...
03/25/2026

This month, we’re celebrating nine years of Supports Planning Services (SPS) at SCI!

Since 2017, our SPS team has helped thousands of individuals make informed, self-directed decisions about their lives, connecting them to the resources and supports they need to live independently and fully.

Please join us in celebrating this exciting SPS milestone and recognizing our team for their continued dedication to the people we support!

This March, Service Coordination, Inc. honors Women’s History Month by spotlighting the life-changing contributions of f...
03/23/2026

This March, Service Coordination, Inc. honors Women’s History Month by spotlighting the life-changing contributions of five trailblazing women with disabilities whose courage, creativity, and leadership transformed their own personal journeys into lasting progress for disability rights and advanced disability inclusion in athletics, education, employment, and entertainment.

Meet these women and learn more about them in our newest blog: https://bit.ly/4dELVV6.

Happy first day of  !With warmer days ahead, it’s the perfect time to get outside and explore all that Maryland has to o...
03/20/2026

Happy first day of !

With warmer days ahead, it’s the perfect time to get outside and explore all that Maryland has to offer, with accessible activities for people of all abilities. From scenic trails to inclusive attractions, there are so many ways to enjoy the season.

Check out these accessible activity ideas from the Maryland Office of Tourism and start planning your spring adventures: https://bit.ly/41hBXl6.

Happy Social Work Month! Social workers are essential partners in helping the individuals we support live independent, m...
03/19/2026

Happy Social Work Month!

Social workers are essential partners in helping the individuals we support live independent, meaningful lives.

This , we celebrate and thank social workers everywhere for their dedication and compassion!

February was another busy month for our People & Culture team, who were out in the community attending hiring events and...
03/16/2026

February was another busy month for our People & Culture team, who were out in the community attending hiring events and connecting with future SCI Team Members.

Interested in joining our team? We’re for a variety of positions across the state of Maryland! Check out our website to view and apply to today: https://bit.ly/47wOLHW.

Address

5283 Corporate Drive, Suite 103
Frederick, MD
21703

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+13016638044

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Our Core Values


  • People come first – Show respect and honor for ALL people and all aspects of their lives, in words and actions, keeping people at the center of what we do.

  • We drive solutions – Persistently seek opportunities and overcome obstacles. Navigate systems masterfully to make possibilities a reality.

  • We build connections – Because relationships are the foundation of our work, we share strong working collaborative relationships with each other and with those outside our organization.

  • We educate – Raise awareness in communities to appreciate the similarities and unique gifts of each person. Explore choices with people we support.