03/12/2026
What happens when someone in crisis turns to an AI chatbot and the system fails them? Shirali Nigam and Arul Nigam, co-founders of Circuit Breaker Labs, are working to make sure that never happens by testing AI mental health tools with simulated patients before they ever reach a real person. Rachel sat down with them to talk about what they are finding, what clinicians should be asking, and why safety testing needs to be standard practice before these tools go public.
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