Front-Line Community Services

01/15/2026

Thank you The Gardner News we are so proud to be offering services in our home city of Gardner and serving Central MA.

Front-Line Services expands LGBTQ+ behavioral health care in Massachusetts with BProud therapy and telehealth options.

01/13/2026

Front-Line Services is expanding its behavioral health services and now provides direct access to behavioral health care to patients throughout Massachusetts with a focus on the LGBTQ+ community.

In its early years, Front-Line Services managed a co-response and follow-up program for police departments in Greater Lowell. Front-Line continues this work in the Merrimack Valley today striving to aid communities in developing robust solutions to community mental health needs.

But as Front-Line worked in local communities and with numerous individuals, it became clear there is a growing call for more access to specialized behavioral health care, in particular for those in the LGBTQ+ community.

“We are becoming the change that we wish to see in the community,” said Front-Line President and CEO Matthew Page-Shelton. “Our work in numerous communities showed us that more behavioral health care is needed, in particular for those in the LGBTQ+ community. As a proud LGBTQ+ -owned and -operated business, we believe in serving those who often lack a voice and are underserved. While many providers are running away from diversity, equity and inclusion as well as serving the LGBQ and T communities, we are marching forward.”

Front-Line Services is excited to announce the BProud program to individuals in the LGBTQ+ community across Massachusetts. BProud therapists, who are members of the LGBTQ+ community, help individuals explore their gender and sexual orientation while working on all aspects of the person.

Both the BProud program and additional behavioral health services are now available in person at Front-Line’s Gardner offices, and telehealth appointments are available statewide. Front Line accepts most major insurances now including MBHP.

To contact Front-Line Services, please visit: https://frontlinesvs.com./?utm_source=dlvr.it&utm_medium=facebook

Front-Line is exploring innovative partnerships and projects that place their focus on increasing access to services, education and treatment. Front-Line provides training and technical assistance services, outpatient programming, and community mental health programming. The company is exploring opportunities locally and nationwide to expand its innovative community-first approach to behavioral health services and community quality of life.

12/23/2025

Those of us at Front Line Services understand that the holidays can be stressful and full of anxiety for some, so we want to offer a few tips for both adults and youth to help ensure the holidays can be enjoyed by all.

For those who find thoughts of stress and anxiety overwhelming this time of year, we would also like to offer some key community resources that may be able to help.

For adults:
– Practice self-care and keep self care routines: This can be going to the gym, meditating, going for a nature walk, or sipping a cup of cocoa with a warm blanket and a book.
– Remember to practice strong boundary setting: Control who you spend time with, where you go, and how much time you spend
– Have grace and forgiveness for ourselves: If we indulge in treats or get upset or feel a bit off, that’s okay. Take a moment to practice grace, whether it's telling yourself that it's okay, envisioning giving yourself a hug, or just taking a moment to reset.

For youth:
– Talk to friends and family who really get you. Make plans to spend time with them being yourself and having fun.
– Plan for breaks when and where you need. Use fidgets, find a quiet spot, try a code word you can use to let your family know you need a break.
– Give a gift. Give someone a genuine compliment, help someone, or make a gift, and give it to someone. Helping someone else feel good can help you feel good too.

For those feeling overwhelmed this holiday season:
– The 988 Lifeline is available 24/7 for those in need of crisis support
– Those who need to find urgent mental health care can call or text the Behavioral Health Helpline at 833-773-2445.
– For LGBTQIA+ crisis support, call 866-488-7386 or text START to 678-678 to reach the Trevor Project.

08/15/2025

We are so proud to be partners with the Methuen Police Department and City of Methuen, Massachusetts - Government on the PATH Program. The work of PATH in its first year is amazing and we are so grateful to D.J. Beauregard for Mayor for his support in continuing this great work!

METHUEN — Chief Scott McNamara and Front Line Services President and CEO Matthew Page-Shelton are pleased to report that the Police Assisted Therapeutic Help (PATH) Program has reached hundreds of …

06/07/2025

Thanks all for coming out to help us celebrate Pride 🏳️‍🌈

06/07/2025

Thanks to all those who came out in the rain to celebrate Pride 🏳️‍🌈 with us at Front-Line! What an honor to meet these amazing preformers and thanks to

06/05/2025

We are proud to be a sponsor of Greater Lowell PRIDE Month Celebration and look forward to sharing our newest program BProud, Be Proud Be You! Therapy services by Q***r People for Q***r People! Front-Line is a proud LGBTQIA2S+ business! Come stop by our table and say Hi 👋!

02/06/2025

01/24/2025

We are so proud of the innovative work by the PATH Program in Methuen! We are so grateful for the partnership with the City of Methuen. https://www.instagram.com/p/DFOFswpPcR2/?igsh=MWdwZ2V5N3VlbThjaA==