Pinnacle Psychiatry

08/20/2024

Hi there, Pinnacle Family!
PA Mandie here with an update!🥳
We’ve moved to suite 309!
Still in the same, familiar building we’ve been in since 2015.
Now, on the third floor, Suite 309!
We look forward to seeing you there!

02/14/2023

AZ patient *URGENT* Call to Action!🥳

Please help us with this TIME-SENSITIVE need!

Our PA practice modernization bill, (HB 2043, sponsored by Rep. Selina Bliss), is in the House Health and Human Services Committee, and we need your help contacting members of the Arizona House. Please contact your Representative TODAY and ask them to cosponsor and support HB 2043.

This is a PA-positive bill that improves patient access to care by removing administrative constraints and allowing PAs to practice in a more flexible manner.

One Quick Way to Contact Your State Representative:

✅ Follow this link to be a part of our email campaign that will automatically send a letter to your representative. This will take less than a minute.

HB 2043 WILL:

✅Modernize PA practice laws and improve patient access to care.

✅Strengthen the health care team, expand access to care, and reduce health care costs by removing burdensome administrative constraints - while ensuring access to safe, quality patient care.

✅Update the term used to describe the PA-physician relationship from 'supervision' to 'collaboration'.

✅Eliminate the legal requirement that an experienced PA (6,000+ practice hours) practice in collaboration with a physician.
*INCLUDING ALL PAs AT OUR PRACTICE!

✅Give individual practices the ability to require additional collaboration if appropriate for their practice.

THANK YOU ALL TO THE ENDS OF THE EARTH FOR YOUR SUPPORT!💜

I just supported Arizona PAs and patients! Click to do the same.

12/15/2022

Hello, Pinnacle Family!

I, Mandie, recently learned a “fun” fact about Yelp!‼️

Did you know Yelp suppresses positive reviews??⚠️

Yes, indeed!

My practice currently has FOUR, positive, five-star reviews that Yelp refuses to publish because its computer algorithm believes I/we somehow solicited them.🤦‍♀️

I want to publicly say how deeply grateful I am for these generous, caring, and helpful individuals who tried to do a good thing for a small business!

If you are one of the kind souls who has left a positive review about our work and the love we have for all our patients, I am deeply grateful for you!
💜💜💜

01/18/2022

We are a growing, outpatient psychiatry office seeking an additional Medical Assistant (MA) to become a part of our team! Our ideal candidate will be one who is positive, a hard worker, confident but teachable, a fast thinker, reliable, and ready to commit to a long-term position with opportunity for growth.

Position description:

-Permanent position
-8:00am - 5:00pm (or when work is completed; may be earlier!) Monday - Thursday
-7:00am - 5:00pm Friday
-Monday - Thursday will be alongside lead MA/office manager
-Fridays as solo MA, assisting 1-2 providers, opening & closing the office
-$17+ per hour, based on experience and references
-No benefits, but options will be discussed
-Off most holidays

You will perform routine, administrative and clinical assignments to keep the medical facility running smoothly when the lead MA is off duty.

Responsibilities include:

-Handling all administrative duties in a timely and professional manner
-Managing the telephone, emails, voicemails, and faxes
-Triaging patient questions
-Accepting patient payments
-Faxing, scanning, and uploading documents
-Scheduling, re-scheduling, and confirming patient appointments and clinic meetings
-Checking patients in for their appointments
-Verifying patient meds, doses, timing, frequency, allergies, etc.
-Obtaining vital signs
-Performing oral drug screens/genetic tests
-Performing IM injections
-Performing routine clinical tasks to support medical staff
-Communicating with insurance companies for proper billing procedures and prior authorizations.

Qualifications:

-Proof of MA certification from an accredited program (required)
-Previous experience working as an MA or in other, related medical fields (required)
-Proficiency with typing and Microsoft Office software (required)
-Familiarity with psychiatric medications (preferred, but training will be provided)
-Experience using Practice Fusion EHR (preferred, but training will be provided)
-RELIABILITY! if you will have difficulty consistently attending work as required, we will not be the right fit for you. RELIABILITY IS A MUST!
-Familiarity with medical billing procedures
-Strong organizational skills
-Ability to thrive in a fast-paced environment
-Strict HIPAA compliance
-A great sense of humor is a huge plus!

We all LOVE to have fun, be happy, joke with each other, and enjoy a light-hearted, friendly, positive atmosphere. We absolutely love what we do, and we have worked hard to earn an excellent reputation! We love our patients and treat them like family—and our patients love us like family! But our fun, little family is growing and could use one more member to help us thrive and deliver even better patient care. If this sounds like the right fit for you, we hope you’ll join us!

11/12/2020

Exciting news, friends!
We're MOVIN' ON UP!🥳
To suite 407!
We're growing, and wonderful things are happening in this wild world of bringing the best possible patient care to our little corner of the valley.
We can't wait to show off (safely distanced, of course) our new digs the next time we see you ... upstairs, on the FOURTH floor, in suite 407!
And if *that's* not enough 2020 excitement for ya ...
Stay tuned for our most exciting, new developments of this year!🤩

Arizona's first PA-owned psychiatric practice!
Providing comprehensive, outpatient mental healthcare since 2011
Mandie Miller, MMS, PA-C
Erin Colvard, MSPAS, PA-C, RD
In collaboration with Patricia Kirby, MD

04/11/2020

🥳ATTENTION PATIENTS!🥳
As of Monday, March 23rd, due to the current health concerns regarding COVID-19, we will be conducting business as previously scheduled ...
BUT! We will NOT be seeing patients in the office!😷
We are fortunate that this healthcare specialty enables most everything to be conducted via telepsych visits!

IF YOU HAVE AN UPCOMING APPOINTMENT:
✅ Please inform us if you do NOT have a smartphone, so we can plan accordingly!
✅ At the time of your appointment, we will text an invite to your smartphone, with a link to “check in” to your provider’s secure, HIPAA-compliant, Updox virtual waiting room.
✅ If you do *not* have a smartphone, we will email that link to your email address on file.
✅ Once your provider has concluded the appointment before yours, they will check for you in the “waiting room” and start the HIPAA-compliant video conference!

We will do our absolute best to run on time, but in the real world where *we* all live😅🥴, there's always the distinct possibility that the schedule will have to flex a bit, or that technology will foil our best-laid plans, and a phone session will be our last resort.

If video conferencing technology fails us when it's showtime! ...
Jessica or I (whichever provider you are scheduled with for that appointment) will CALL you, from our office number (623.321.2221), and we will conduct the visit over the phone.

Thank you to the ends of the earth for your patience and understanding during this curious, heavily adventure-laden time!
We look forward to continuing alongside you, making onward and upward progress as a team, and improving global health, one person, one day, and one step at a time!🌎💞

Join over 500,000 other healthcare professionals who love our easy to use, HIPAA compliant telemedicine software. Get started today with your own telemedicine room.

01/16/2020

Happy patients make our hearts happy!💜