North Shore Health, Cook County

North Shore Health, Cook County North Shore Health is a rural health care facility offering a skilled nursing care center, home health agency, 24/7 ambulance service, and emergency care.

Our EMS and Ambulance team is proud to participate in this event! The Annual Cook County Emergency Services Conference i...
04/02/2026

Our EMS and Ambulance team is proud to participate in this event! The Annual Cook County Emergency Services Conference is coming up- this free event is open to the public. See more details below and register!

Check out WTIP's interview with NSH CEO, Kimber Wraalstad, and Board Chair, Randy Wiitala, discussing the a handful of M...
03/31/2026

Check out WTIP's interview with NSH CEO, Kimber Wraalstad, and Board Chair, Randy Wiitala, discussing the a handful of March Board meeting topics:
-How NSH goes about acquiring new large equipment
-Hospital finances and reimbursement
-Partnerships & new EMR decisions

North Shore Health is exploring options for a new electronic health record system while also considering adding another partnership to its existing network. The hospital currently uses MEDITECH for its electronic health record system. However, Epic Systems, based in Madison, Wisconsin, has become in...

Check out the most recent Getting to Know North Shore Health article! A behind the scenes look at how your laboratory re...
03/27/2026

Check out the most recent Getting to Know North Shore Health article! A behind the scenes look at how your laboratory results get to you.

The Journey of a Vial: The Dedicated Hands Behind Your Laboratory Results

Written by: Muain Haseeb, Director of Laboratory
Edited by: Jeanne Irland, Lab Technical Specialist

Have you ever wondered what happens after a phlebotomist labels your blood sample and walks it away? While it may seem like a simple "draw and test," each vial undergoes a journey of precision and expertise, powered by the dedicated professionals in North Shore Health’s hospital laboratory. In 2026, while technology continues to evolve, it is the careful hands and sharp eyes of our staff that remain the heartbeat of patient care.

1. The Digital Handshake (Collection & Barcoding)
The journey begins with some of your blood being collected into a small vial. Once the blood is drawn, it is immediately labeled with a unique barcode linked to your Electronic Medical Record (EMR). This "digital fingerprint" ensures that every person who handles your sample can verify it is correctly matched to you, maintaining the highest standards of patient safety.

2. The Personal Touch (Staff Transport)
Our samples are moved with a human touch. Laboratory staff, nurses, and EMS staff personally transport your vials from the bedside or phlebotomy area directly to our receiving and processing area. This manual oversight ensures that delicate samples are handled with care and that any specialized transport requirements, such as keeping a sample at a specific temperature, are strictly managed by trained personnel.

3. The "Spin" Cycle (Processing)
Once your vial reaches the laboratory, a laboratory technician/scientist prepares it for analysis. Many samples are placed into a centrifuge, which spins the blood at high speeds. This process uses gravity to separate the solid red blood cells from the liquid plasma or serum. It is often this clear liquid that our scientists use to detect chemical changes in your body.

4. The Science of Analysis (Testing)
Our laboratory relies on the expertise of Medical Laboratory Technicians (MLT) who hold associate degrees, and Medical Laboratory Scientists (MLS) who hold bachelor’s degrees. These professionals personally load your samples into sophisticated analyzers and monitor the testing in real-time. Whether they are using light-based chemical reactions to measure substances like glucose or cholesterol, or examining cells under a microscope for signs of infection, these highly trained individuals interpret complex data and ensure the accuracy and reliability of your results. Their expert oversight is crucial, as they correlate findings with patient symptoms and historical data to ensure a complete and accurate picture for your physician. Our staff are actively involved in every "run."

5. The Expert Eye (Validation)
The most critical part of the journey is the final review. Our scientists don't just take a machine’s word for it; they review every "flagged" or unusual result. They use their years of clinical training to ensure that the data aligns with your medical history before the result is ever finalized.

6. The Final Transmission (Results and Diagnosis)
Once our team is confident in the accuracy of the data, the results are released to your doctor’s / provider’s portal. Because our staff works around the clock, this journey- from your vein to our lab and back to the ordering clinician- provides the essential answers needed for your treatment plan. All this, can be completed in as little as 60 minutes for urgent or STAT testing.

The next time you see a small vial of blood, remember: it’s not just a sample. It represents a carefully guided process by a team of dedicated experts working behind the scenes to give you and your doctor / provider the answers you need to ensure your health and safety.

North Shore Health operates a full-service certified laboratory in Grand Marais, offering various in-house tests including Blood bank, Chemistry, Coagulation, Hematology, Microbiology, Urinalysis, and Molecular Diagnostics. Patients can utilize these local services by asking their provider to fax lab orders to the North Shore Health Registration Desk at 218-387-3292 or by bringing a paper referral during their visit.

To learn more about their laboratory services, visit North Shore Health website: https://northshorehealthgm.org.

During National Physicians Week we can show doctors we appreciate them. Doctors deal with years of school, grueling shif...
03/27/2026

During National Physicians Week we can show doctors we appreciate them. Doctors deal with years of school, grueling shifts, and emotionally difficult decisions, and still manage to care for our community with focus and kindness. Physicians drastically improve the duration and quality of life for everyone, and use cutting-edge science to care for others.

We are incredibly grateful to the ER doctors and virtual hospitalists that provide care to patients at NSH. And we wouldn't be able to provide the care we do without the dedicated physicians at Sawtooth Mountain Clinic that provide referrals to patients for NSH services.

We celebrate the diversity and dedication of physicians in both their professional and personal lives, and we appreciate the unity and collaborative spirit within the medical community.

https://www.northshorehealthgm.org

North Shore Health Board members and community visitors got a first look at our brand‑new radiology equipment during the...
03/25/2026

North Shore Health Board members and community visitors got a first look at our brand‑new radiology equipment during the March 19 board meeting- and the upgrades are impressive.

The new tech delivers faster scans, sharper images, and a more comfortable experience for patients. With reduced scan times and lower radiation use, it boosts safety for both patients and staff while producing higher‑quality results. Much of this equipment was made possible through grant funding, helping bring essential services closer to home in Cook County.

Check out a recent WTIP interview with Brian Hady, Director of Radiology at NSH, going into more detail on the equipment's capabilities. https://wtip.org/north-shore-health-adds-advanced-radiology-equipment-ai-assisted-imaging/

It’s exciting to see innovation at work, and we’re proud to bring these advancements to our care team and community at NSH!

Start you health care career at North Shore Health with our Certified Nursing Assistant Education Program!NSH CNA Educat...
03/24/2026

Start you health care career at North Shore Health with our Certified Nursing Assistant Education Program!

NSH CNA Education Program provides a comprehensive, Minnesota Department of Health-approved curriculum designed to prepare learners for safe, person-centered care in long-term care, assisted living, and healthcare settings.

Deadline for applications is Monday April 6th.

Apply online at https://www.northshorehealthgm.org/careers

Reach out to Meghan Flynn, Education Coordinator at NSH, for questions: Meghan.Flynn@northshorehealthgm.org or 218-387-3295

03/24/2026
5th EMT Cohort Nears the Finish LineWe’re proud to recognize the progress of our 5th EMT cohort—our first accelerated EM...
03/20/2026

5th EMT Cohort Nears the Finish Line

We’re proud to recognize the progress of our 5th EMT cohort—our first accelerated EMR-to-EMT bridge program.

This group brings together EMRs from Grand Portage, Gunflint Trail, Hovland, and Lutsen, and it’s been great to see that regional collaboration come to life in the classroom and skills lab.

Over a short period of time, they’ve been building on their existing experience and expanding their skills in patient assessment, airway management, trauma care, medical emergencies, and team-based response. The pace has been quick, but they’ve stayed engaged and continue to show steady growth.

With just two sessions remaining, they’re well-positioned for psychomotor testing, followed by the National Registry exam in April. Cook County will soon have six more EMTs serving their communities.

It’s been rewarding to watch this group grow, and to see our own EMS team step up to help teach and mentor along the way.

If you see them over the next couple of weeks, take a moment to encourage them—they’ve earned it.

-Karla, Director of EMS

Love hearing Wendy on the radio! Congratulations again Wendy and thank you for sharing part of your story.
03/20/2026

Love hearing Wendy on the radio! Congratulations again Wendy and thank you for sharing part of your story.

Forty years ago, a school counselor told Wendy Ford that North Shore Health had an opening in its café. Ford took the job — and never looked back. “I didn’t plan it to be a career, but I had no other plans after school, and I was born and raised here,” Ford told WTIP. Over...

🎉 Congratulations to Shalom Richardson! 🎉 We’re thrilled to congratulate Shalom on passing his Registered Nurse (RN) tes...
03/19/2026

🎉 Congratulations to Shalom Richardson! 🎉

We’re thrilled to congratulate Shalom on passing his Registered Nurse (RN) test! After 8 years of dedicated service as an Emergency Medical Technician (EMT) with North Shore Health (NSH), he will begin long and short term patient care nursing at NSH while continuing to serve on the NSH Ambulance team.

In this new role, Shalom will introduce a fresh perspective to NSH Ambulance and NSH Nursing, focusing on streamlining departmental functions to create a more efficient, collaborative, and well-oiled operation- all while ensuring the highest quality of patient care.

Thank you, Shalom, for your commitment and leadership. We’re excited for what’s ahead!

Register for your spot in NSH's FREE upcoming Wilderness Skills class today!North Shore Health EMS is hosting a FREE Wil...
03/13/2026

Register for your spot in NSH's FREE upcoming Wilderness Skills class today!

North Shore Health EMS is hosting a FREE Wilderness First Responder Skills Course on Saturday, April 18th from 1pm-5pm.

This hands-on class covers real-world skills like environmental emergencies, splinting, and stop-the-bleed techniques—designed for when access to care is delayed.

Open to Wilderness Responders, EMS Providers, Fire & Rescue Groups, and Anyone Interested in Learning New Skills

Limited to 20 participants
Register by April 17th by contacting: Karla.Pankow@northshorehealthgm.org
Learn the skills. Build confidence. Be prepared.

See flyer for details.

Address

515 5th Avenue W
Grand Marais, MN
55604

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