01/19/2026
I’m not sure of who coined the term “wearing the white hat,” but the meaning behind it resonates deeply with me—because it perfectly describes the people who work with Team Senior.
Wearing the white hat means doing the right thing when no one is watching. It means stepping in when others step away. It means choosing integrity, advocacy, and perseverance over convenience or profit.
At Team Senior, we are problem solvers, advocates, and solution seekers. We do not stop when the rest of the world thinks it’s too hard to help someone. We do not walk away when every other business has failed, or refused to try, because the work felt overwhelming or impossible. When someone says, “There’s nothing more that can be done,” that’s usually where we begin.
In 2026, Team Senior will celebrate 10 years in business, and that milestone belongs to a team that is mindfully driven by one thing: taking care of others and seeing it through. We are recognized for walking alongside seniors and families through some of the hardest decisions they will ever make—often the last move of their lives—when considering assisted living, memory care, or how to remain safely at home.
We navigate the trenches with families:
• Figuring out how to keep loved ones together
• Ensuring finances will last the long haul
• Arranging transportation for the gentleman left on a curb by a hospital
• Advocating when home health doesn’t have the equipment to do their job properly
• Bridging gaps for adult children scattered across the world
• Being the organization that will put down our foot, and stand up for you
We approach every single scenario with the belief that there is a solution—we just need to find it if we’re not already aware of it.
As the owner of Team Senior and the President of New Age Oregon, a nonprofit developed to support low-income members of our community, I feel a deep responsibility to speak plainly about ethics in our sector. We serve a vulnerable population, and it is deeply disappointing to see so many folks in our industry consumed by lawsuits, contempt of court filings, and owing hundreds of thousands of dollars seniors and professionals—while claiming to operate in the best interest of seniors.
There is no room for ego, shortcuts, or self-interest in this work. Wearing the white hat means accountability. It means advocacy. It means choosing people over profit—every time.
I am known for telling my own team, and I will continue to say it publicly: “If you break the law, or if you intentionally harm a senior in any way, I will be the first to testify against you.”
That is who we are. That is how we operate. And that is why Team Senior continues to be trusted, year after year.
If you or someone you love needs guidance, advocacy, or a team that will not give up when things get hard, we are here.
Team Senior Referral Services, Inc
🌐 www.teamsenior.org
📞 541-295-8230
— Jamie Callahan
Founder & CEO, Team Senior
President, New Age Oregon
