04/13/2026
Dear friends and cherished customers of Austin Drug,
It is with heavy hearts that we share the unexpected passing of our beloved owner and pharmacist, James, whose kindness and commitment touched so many lives in our community. As a family, we are deeply saddened, but we want you to know that, in James’s honor, we are committed to keeping this business open and continuing to serve you as faithfully as ever.
This is a challenging time for us, and we sincerely appreciate your patience and understanding as we navigate these changes. We are currently evaluating the best ways to move forward, ensuring that Austin Drug remains a cornerstone of the community as it has for the last 40 years. Our family is dedicated to upholding the high standards, values, and personal touch this store was built upon. In the coming weeks, we will be working closely with our dedicated staff and the community to assess how we can further improve and grow, always with your needs in mind.
Thank you for being not only customers, but part of our extended family. Your loyalty and support give us the strength and inspiration to move forward. We remain dedicated to serving you, will continue our journey together as we honor our beloved son and embrace the future of Austin Drug Store.
With heartfelt gratitude,
The Austin Family