03/16/2026
Dear families and community,
As winter storm Elsa continues to impact our area, I want to provide an update on our St. Paul Elder Services communities in Kaukauna and Green Bay.
In our line of work, care does not pause for weather. Every hour of every day, individuals rely on us for safety, comfort, and quality care, and our commitment to those we serve remains our top priority.
Our leadership team has activated incident command to ensure continuous coordination around staffing, snow removal, dining services, and essential operations across our communities. We also have associates supporting one another with transportation and schedule flexibility to help maintain strong coverage throughout the storm.
I am grateful to share that our communities are doing well. Through the dedication of our associates, we have maintained coverage, team members have stayed beyond scheduled shifts to support one another, and plans are in place to ensure continuity of care through today and tomorrow.
Our facilities management teams continue working diligently to clear snow, with emergency exits and critical access points prioritized first. Parking lots and sidewalks will continue to be cleared throughout tomorrow morning.
For those planning to visit on Tuesday, we encourage afternoon visits when conditions and access will be improved, and to allow our team the space and time to adequately clear our parking lots.
I want to sincerely thank our associates for the extraordinary commitment they continue to show. Their willingness to put those we serve first reflects the heart of who we are as an organization. We are incredibly fortunate to have such a dedicated team.
Please continue to stay safe, and thank you for your trust and support during this winter storm.
Thank you,
Megan Mashl, LNHA
Chief Operating Officer