Family Solutions

Family Solutions Family Solutions is a counseling agency committed to providing outpatient mental health services to the Triad region.

Family Solutions is a private counseling agency committed to providing comprehensive outpatient mental health services to the Triad region. No one will be denied access to services due to an inability to pay. There is a discounted/sliding fee schedule available based on family size and income.

Thanks Kristy Barton & Dana for pitching in at the United Way this week.
12/05/2025

Thanks Kristy Barton & Dana for pitching in at the United Way this week.

šŸŽƒšŸ’™ The Family Solutions Child First Alamance team crushed it at Trunk-or-Treat on Saturday!Our team showed up Inside Out...
10/14/2025

šŸŽƒšŸ’™ The Family Solutions Child First Alamance team crushed it at Trunk-or-Treat on Saturday!

Our team showed up Inside Out style — Anger, Anxiety, Disgust, and Joy — and totally nailed their consumes.

We had such a blast connecting with families, handing out goodies, and reminding everyone that ā€œIt’s OK to feel!ā€ Child First Changent

Big thanks to our friends Saxapahaw Village Kids Preschool  for helping spread the word about Child First.  We love conn...
10/09/2025

Big thanks to our friends Saxapahaw Village Kids Preschool for helping spread the word about Child First. We love connecting with partners who care deeply about supporting children and families here in Alamance County!

Meeting with friends at Child First and making connections to valuable resources for students, parents, and family units in our program! šŸ’š

As we work on plans for ways to integrate these services into our program, we invite you to explore more about them here:

https://www.familysolutionschildfirst.com/contact-us

🌟 A Family’s Story of Hope 🌟We’re excited to share a new video featuring Markela, our Child First Supervisor, as she tal...
09/30/2025

🌟 A Family’s Story of Hope 🌟

We’re excited to share a new video featuring Markela, our Child First Supervisor, as she talks about the impact of the Child First program here in our community.

šŸŽ„ Watch the video: https://youtu.be/UYegpbZc70w

Learn more: https://FamilySolutionsChildFirst.com

Make a referral: https://intakeq.com/new/xlzkco

Please take a moment to watch and share.

A Family’s Honest, Hopeful Look at Child FirstIn this 4-minute story, one family opens up about how Child First helped them build safety, connection, and res...

🩵 Back on campus! šŸAnita Faulkner and Dana Shemer—both proud UNC undergrad alumnae—had a fantastic time at the Tarheels ...
04/09/2025

🩵 Back on campus! šŸ
Anita Faulkner and Dana Shemer—both proud UNC undergrad alumnae—had a fantastic time at the Tarheels MSW Job Fair this week, connecting with future social workers who are just weeks away from graduation! šŸŽ“

We loved sharing the heart of Family Solutions and meeting students passionate about making a difference in the lives of children and families.

We’re hiring! If you're an MSW student looking to launch your career in a supportive, mission-driven agency, come join our amazing team. Visit www.famsolutions.org to learn more.

Out and about.  Connecting with future social workers!Anita Faulkner and Jessica Knowles spent last Friday at the Career...
04/07/2025

Out and about. Connecting with future social workers!

Anita Faulkner and Jessica Knowles spent last Friday at the Career Fair hosted by the Joint MSW Program @ UNCG/NCA&T, meeting future social workers and sharing what makes Family Solutions a great place to work.

We’re actively hiring outpatient therapists, Child First clinicians, and early childhood mental health consultants.

Think you’d be a great fit? Check out our openings and come find your place on the team:
šŸ‘‰ https://www.famsolutions.org/job-openings

Shoutout to our very own Jasmine Johnson, therapist @ our High Point office, for being featured on FOX8  ā€œMommy Mattersā€...
03/28/2025

Shoutout to our very own Jasmine Johnson, therapist @ our High Point office, for being featured on FOX8 ā€œMommy Mattersā€!

Jasmine shared expert tips on a topic that hits home for so many parents:
"How teens can use social media safely."

She offered thoughtful, practical advice to help families navigate the online world with more confidence and connection.

šŸ“ŗ Check out the segment here:
šŸ‘‰ https://myfox8.com/spotlight/mommy-matters/how-teens-can-use-social-media-safely

We’re proud of Jasmine and grateful for the care and wisdom she brings to our team and the families we serve! šŸ’š

(WGHP) — Using social media can open a teen to cyberbullying, anxiety, depression, and an increased risk of falling victim to online predators. Jasmine Johnson, a licensed clinical social worker as…

We’re Hiring Clinicians!Are you ready to make a real difference in the lives of young children and their families? Our A...
01/17/2025

We’re Hiring Clinicians!
Are you ready to make a real difference in the lives of young children and their families? Our Alamance Child First Program is growing, and we’re looking for licensed or provisionally licensed mental health clinicians to join our team.

🌟 Why Join Us?
• Be part of an evidence-based program helping children (prenatal to age 5) thrive.
• Provide home-based services that strengthen caregiver-child relationships and promote healthy development.
• Enjoy a supportive, reflective team environment that helps you grow professionally.
• Access amazing benefits like clinical supervision, health insurance, and a 401K plan with a 4% employer match.

šŸ”Ž What We’re Looking For:
• A licensed or provisionally licensed mental health provider (LCSW(A), LMFT, etc.).
• Experience working with children 0-5 years old and their families.
• A commitment to learning, self-reflection, and providing culturally responsive care.

✨ Perks of the Role:
• Competitive salary: Associate level starts at $50K and increases with experience and full licensure.
• $500 signing bonus after 120 days.
• Loan forgiveness program (available for fully licensed clinicians): $25K–$33K per year.
• Mileage reimbursement, mobile phone stipend, laptop, and more!
• Clinical supervision provided for provisionally licensed staff.

šŸ“… Start Date: Immediately!
šŸ“Œ Ready to Join Us?

Click here to learn more and apply today: https://www.famsolutions.org/job-openings

Help us spread the word by sharing this post! Together, let’s make a lasting impact in Alamance County. ā¤ļø

Job Openings - Family Solutions

We couldn’t be prouder of Markela Batts, our incredible Child First Clinical Supervisor at Family Solutions! 🌟 Her dedic...
11/19/2024

We couldn’t be prouder of Markela Batts, our incredible Child First Clinical Supervisor at Family Solutions! 🌟 Her dedication to children and families, both through her clinical work and her heartfelt children’s book, A Twinkle From Above, inspires us all. We’re so lucky to have her on our team, making a difference every day. šŸ’™

When Markela Batts was attending graduate school to become a Licensed Clinical Social Worker, she knew she wanted a career in helping children develop, grow and heal. It was during an internship at Amos College where her mentor pointed out that Markela had an innate ability to help people through play. ā€œI became interested in sand tray therapy and play therapy,ā€ she recalled.

Before graduate school, Markela continued to explore therapeutic techniques while working in a day treatment program in 2015. There, she often used books as a tool to connect with young kids in the program, using them to explain certain skills or topics she wanted to teach. She said, ā€œThere would be times when I wanted a book about a specific topic and had a hard time finding it. So, I started making a list in my journal of the topics and themes missing in children’s books.ā€

Over the following years, her list of children’s book topic ideas grew as she grew professionally. In 2022, Markela began working at Child First at Family Solutions in Greensboro, North Carolina as a clinician serving children and families and by late 2023, she became a supervisor. ā€œAs a clinician through Child First, I carried up to 12 families on my caseload and provided support to the caregiver and child. Now, I supervise four Child First teams, a role that has challenged me to grow as a leader while continuing to collaborate with referral sources to keep the program steady,ā€ Markela explained.

Child First is an evidence-based early childhood mental health treatment program that operates in multiple states across the country. It supports families and children in healing from the damaging effects of trauma, chronic stress, poverty, and neglect. Research shows that Child First improves both child and caregiver mental health, promotes school readiness, and significantly reduces risk for child abuse and neglect—leading to dramatic improvements in the health and wellbeing of families.

Just before starting her role at Child First, Markela experienced profound grief that deeply affected her perspective as a clinician. ā€œBetween 2018 and 2020, I lost several close family members," she shared. "When my aunt passed away, I paid tribute to her at her funeral and quoted something she had always told me: ā€˜live your life.ā€™ā€

Inspired by her aunt’s words, Markela finally decided to take her list of children’s book ideas and turn it into a tangible way to help families through difficult times. In September 2023, she published her first book, A Twinkle From Above. The book is about a child named Ella and speaks to the feelings of grief, sadness, and confusion young children experience when they've endured a loss. The book's dustcover reads, ā€œElla shares joyful memories of visiting her Grandmother's house. But when something unexpected happens, Ella faces difficult emotions. With the support of her parents, Ella learns to remember and cherish her loved ones even through her sadness.ā€

ā€œIn addition to me navigating a personal grief journey, I was working with children aged 3-7 who were grappling with grief," Markela explained. "Their caregivers often struggled to explain death, sometimes using metaphors that only added to the children's confusion.ā€

Markela explained how she was a self-starter when it came to the process of publishing a children’s book. ā€œWriting the story was the first step,ā€ she said. "I started by sketching ideas in a journal and then turned them into slides. I knew I needed visuals to bring the story to life, so I hired an illustrator to transform my stick figures into the images I envisioned."

Markela taught herself how to use publishing software by watching YouTube tutorials. After plenty of trial and error, she perfected the process. ā€œIt was a lot of figuring things out on my own, at my own pace,ā€ she said.

The most challenging part of the project was self-publishing A Twinkle From Above on Amazon. After several frustrating attempts of downloading and uploading her files, Markela finally succeeded. "It was an incredible feeling to hold a hard copy of my own book in my hands,ā€ she said.

The feedback for her children’s book has been phenomenal. Markela’s colleagues at Child First often take A Twinkle From Above on home visits when they believe it will be a useful tool. ā€œWhen I hear stories of other clinicians and therapists using my book in their work, I can hardly believe it,ā€ Markela shared, ā€œI clutch my chest, and tears fill my eyes. This is exactly what I wanted my book to do—to reach those who need it!ā€

In fact, Markela said the positive support she has received in response to A Twinkle From Above has inspired her to write her next children’s book. ā€œI’m working on my second book about divorce and separation for kids living in two households. And maybe my third book will focus on anxiety in the classroom.ā€

As Markela revisited her original list of children’s book topics from graduate school, she reflected, ā€œMy journey began with the understanding that children can develop, grow, and heal through play, and I want to create and share stories that support that.ā€

šŸŽ‰ Big cheers for our incredible outpatient team! Today marks the end of an inspiring journey as our staff completed thei...
11/01/2024

šŸŽ‰ Big cheers for our incredible outpatient team! Today marks the end of an inspiring journey as our staff completed their fifth and final day of MATCH training! For the past five Fridays, they’ve dedicated themselves to learning new skills to better support our clients, and we couldn’t be prouder. šŸŽ“

I was thrilled to be there today (cap and gown included!) as we celebrated our amazing staff: Ken McPherson, Kailei Trippi, Kara McCrae, Kelsey Flanigan, Tom Barker, Natalie Laurendeau, and Joseph Nienstedt. Huge thanks to The Baker Center for Children and Families for the outstanding training model and to First Bank for generously providing the space to make it all possible. We’re excited to see the positive impact this team will bring to our community! šŸ‘āœØ

Address

231 N Spring Street
Greensboro, NC
27401

Opening Hours

Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm

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