Prisma Health EMS

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Greenville, SC
Prisma Health EMS

Prisma Health EMS provides Emergent and Non-Emergent transportation from the Upstate to the Midlands of South Carolina.

Our services include 911, event medicine, disaster response, specialty care, Critical Care, MIH, ALS, BLS, and wheelchair.

03/07/2026

Every 911 call begins with a voice.

Before the sirens.

Before the lights.

Before help ever arrives.

That calm, steady voice belongs to a telecommunicator.

During Telecommunications Week, we’re celebrating the voices behind the radio and the calm behind the chaos. Our dispatchers are the unseen first first-responders who coordinate care, guide crews, and support patients long before help arrives.

This year, Prisma Health EMS invites field crews, departments, and leadership to “Adopt-a-Dispatcher.”

When you adopt a dispatcher, you’ll receive a short “About me” sheet and can create custom gifts and baskets just for them- snacks, gift cards. Coffee, handwritten notes, etc

Dispatchers are the lifeline between callers, crews, and hospitals, and this week is about recognizing the incredible work they do every day.

We have a total of 28 dispatchers, if you would like to adopt one, please contact Courtney at Courtney.Wilbanks@prismahealth.org.

📅 Telecommunications Week: April 13–19, 2026
📍 Department: Prisma Health EMS Communications (OCONEE)

Let’s make sure every dispatcher feels appreciated.
Adopt a Dispatcher and help us celebrate the voices behind the headset. 🎧

03/04/2026

We welcomed a set of twins today! The pair are Frazer 14-foot Type IIIs provided by Emergency Transportation Associates. The trucks are stocked and awaiting installation of the Stryker Power-LOAD and radios. Both trucks will stationed at Hillcrest (Simpsonville) and replace ambulances that have nearly 300k miles. The PH EMS fleet drives more than 2.8 million miles annually.

03/02/2026

Sepsis (a life-threatening response to infection) is a leading cause of death in the United States and the risk of death from sepsis exceeds strokes and heart attacks. Prisma Health EMS and Greenville County EMS were two of the first EMS systems in the country to administer antibiotics in the field. Prisma Health EMS is the first EMS agency in the United States to demonstrate the association between prehospital antibiotic administration and improved patient outcomes.

The Prisma Health Research Team showed patients who received prehospital antibiotics had:
• 44% lower odds of septic shock
• 53% lower odds of ICU admission
• 48% lower odds of 30-day mortality

Early antibiotics save lives!

02/27/2026

Recently, our Mobile Integrated Health (MIH) team received a heartfelt thank you note from a patient expressing appreciation for something that means everything in healthcare, being truly heard.

The note shared gratitude for the time our team took to listen, understand, and address their concerns with compassion and respect. Moments like these are a powerful reminder that care doesn’t always begin with treatment… sometimes it begins with simply listening.
Parker Bailes IV
Extraordinary, Compassionate, Clinically Excellent Care

02/24/2026

Mobile Integrated Health Community Paramedic J Parker Bailes IV spent the morning lecturing to the USC Greenville School of Medicine M1. Parker talked about Opioid use Disorder. Thank you to the USC Greenville School of Medicine for inviting us to be part of shaping tomorrow’s healthcare leaders! PHAS MIH changing the way healthcare is delivered.

02/20/2026

Shout out to the COWBOYS fans! PHEMS doing work in the great State of Texas - caring for our patients no matter where they need to be! Clinically excellent - Compassionate care. THAT is Prisma Health!

02/13/2026

Prisma Health EMS took delivery of the first shipment of 26 Power Pro 2 stretchers, representing a significant capital investment to improve the patient experience and reduce risk. An additional 50 stretchers will be purchased over the next several years. The Power Pro 2s are replacing the Power Pro XT. Every ambulance in the fleet has had a Power Load since 2020.

02/12/2026

A well coordinated response to out-of-hospital cardiac arrest is necessary to achieve exceptional outcomes.

02/04/2026

Prisma Health Mobile Integrated Health. Changing the way Healthcare is delivered!

01/28/2026

PHAS Legacy Line met for the first time today. This group is made up of retired members and those who have served PHAS for ten or more years.

The combined years of experience in this room were nothing short of incredible. Stories, laughter, wisdom, and coffee shared by the people who helped build what we stand on today.

This was more than coffee.
It was a homecoming.

Honoring the past.
Connecting the present.
Inviting the future.

01/27/2026

Prisma Health EMS has been accepted into the Resuscitation Academy as a Beacon Agency under the Lighthouse Program. Prisma Health EMS is recognized as a national leader in resuscitation and is committed to improving survival from out-of-hospital cardiac arrest.

Beacon is the highest level at which a community can enter the program.

CAAS Accreditation, APCO accreditation, CAMTS accreditation, Mission Lifeline Gold, Peds ALS Ready, and Resuscitation Academy - Beacon. We're built differently.

01/22/2026

As you can most likely tell from the empty supermarket shelves, a storm is brewing. Prisma Health EMS and Emergency Management are working diligently to prepare. Additional assets will be deployed throughout our 911 coverage area, and we are ready to support our community partners. Please take this storm seriously and prepare for widespread and extended power outages.

Address

10 Quest Lane
Greenville, SC
29605

Telephone

+18648857188

Website

https://prismahealth.org/prisma-health-ambulance-service-program

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