DESCO Service, Hadley, MA (2026)

03/16/2026

Monday HTM Vibes: BMET shops with a view & a part delivery

🏙️This morning our CEO Andrea Bordenca met with DESCO collaborative partner, Consolidated Sterilizer System’s (CSS) CEO. Our DESCO sterilizer division loves working on Consolidated sterilizers. We love meeting with our partners see how we can help each other grow.

🏥After her meeting at CSS, Andrea met with 5 members of the DESCO MA sterilizer field team to organize & update inventory in our shop at Harvard Medical School.

The views from our shop are beautiful, and was also beautiful is we had a display screen that is not needed at Harvard but is needed at E. Bay Surgery Center in Swansea. Andrea was heading to Southeastern Massachusetts. East Bay was on her route. Perfect. The display screen will be here awaiting our tech’s next visit.

🪢DESCO is a highly collaborative organization that feeds on relationships and being of service to one another.

We wouldn’t have it any other way.

03/07/2026

Hot off the press!

Andrea L. Bordenca is our CEO & also serves on the Women In Leadership(WIL Society) board. She & fellow board member Teresa S. Mendoza Business Director of Level One Imaging Solutions are sponsoring two candidates to attend AAMI.

DESCO is proud to sponsor these two women.

❓Why women?

✅Because women continue to be under paid & underrepresented in male dominant industries.

✅Access to education & career pathways are more often given to men

✅Women of color & Latina women are even less likely to have access than white women

Center for American Progress, “Expanding Women’s Access to Male-Dominated Jobs” – explains that women are underrepresented in better‑paid, male‑dominated sectors and calls for more investment in education and training pathways specifically for women into these jobs.

- American Association of University Women (AAUW), “Fast Facts: Occupational Segregation” – documents how women are clustered in lower‑paid occupations and underrepresented in higher‑pay, male‑dominated fields, even when similar education and skills are required.

Thanks to fellow leaders Danielle McGeary April Lebo for paving the way for women to be included.

As Andrea says “bring your own seat to the table”, and “accept offers for support without hesitation”

03/06/2026

Behind every piece of medical equipment is a team of people working to keep healthcare moving.

Clinicians.
BioMed professionals.
Nurses.
Hospital leaders.

It takes collaboration to keep hospitals running the way they should.

At DESCO, we love what we do because we get to support the people who support patients. We are happy in helping to ensure that equipment is reliable, service is responsive, and healthcare teams have one less thing to worry about. 🏥💕

We are proud to be part of that bigger mission 🤝

03/06/2026

Behind every piece of medical equipment is a team of people working to keep healthcare moving.

Clinicians.
BioMed professionals.
Nurses.
Hospital leaders.

It takes collaboration to keep hospitals running the way they should.

At DESCO, we love what we do because we get to support the people who support patients. We are happy in helping to ensure that equipment is reliable, service is responsive, and healthcare teams have one less thing to worry about. 🏥💕

We are proud to be part of that bigger mission 🤝

02/28/2026

Last week at Field Service Medical in Carlsbad, CA (land of Lego ❤️), Andrea Bordenca kicked off a day of healthcare thought leadership with a scientific lens to leadership presence, including real time demonstrations & practices.

✅Polyvagal research shows our ventral vagal social engagement system enables safety, trust, and authentic connection with others.

✅When we’re regulated, oxytocin and other neurochemicals support bonding and collaboration.

🤦🏽When we’re in nonstop, back-to-back meetings, studies show stress builds and focus drops, even at the neural level.

💗Andrea invited us to question calendars that ignore biology—trading performative bandwidth for real, human capacity and trust-filled presence.

🤩Trust happens when people feel safe, seen, and fairly treated, which maps directly to how the brain works.[

🧠 Core brain principles

🧬The prefrontal cortex supports judgment and collaboration when environments feel safe, predictable, and fair.
👩🏽‍🔬Oxytocin boosts bonding, cooperation, and willingness to trust once people perceive you as safe and consistent.
😳Social threat (shame, exclusion, harsh criticism) triggers brain regions that process physical pain, shrinking curiosity and openness.

Andrea thrives when cultures thrive. She is a healthcare tech CEO & a certified trauma-informed executive coach & educator. She averages 7 keynotes per year and loves sharing her knowledge and learning.

If you’re interested in learning more about Andrea, check out her videos on LinkedIn or reach out: contact@descomed.com

02/22/2026

Andrea is speaking at Field Service Medical 2026 about capacity management and cross generational team development, to learn more click here https://lnkd.in/eh87bgCe and use code FSMSPEAKER10 for 10% off

02/14/2026

Who is DESCO? We are Henry. 🇨🇺🔧

Henry has been a Field Service Technician with DESCO for 7½ years — and his journey is one we’re proud to be part of.

When Henry moved to the U.S. from Cuba, he reached out to friends who were already working at DESCO. What started as a connection became an opportunity to build a career in Healthcare Technology Management.

He’s shared his gratitude for DESCO — and for CEO Andrea Bordenca — for giving him the chance to establish himself in HTM, even when his English wasn’t strong at the time. 💙

When asked what DESCO does well, Henry didn’t hesitate: communication.

From regional meetings to open discussions about operations and vision, he values the way collaboration strengthens teamwork and morale. 🤝🔥

Henry, thank you for your dedication, your growth, and the ownership you bring every day.

We are so lucky to have you on our team! 🍀

PeopleFirst CultureOfBelonging TeamDESCO

02/13/2026

We love that is a new service region.

Check out what’s happening now.

01/28/2026

At DESCO, we love our people — fully 🫶

We believe when people are supported as whole humans, they’re better able to show up at work and in life. 💕

Our leadership believes the responsibility of business ownership starts with caring for the community — and that begins with the DESCO team.

Life doesn’t pause for work schedules. Illness, loss, stress, and unexpected challenges are part of being human. That’s why we focus on creating a culture of care, support, and belonging — not just technical excellence.

Because when care is cultivated, capacity grows 🌱 And that’s how great work happens: TOGETHER!! 🤗

CultureOfCare BeloningAtWork

01/26/2026

We’re startin’ up somethin’!

DESCO’s Dental division is now in New Orleans!

November: MA, CT
January: NY, NJ, PA, & LA

What’s next? Stay tuned!

this is an exciting part of the healthcare technology management (HTM) world’s, inclusion of dental equipment repair in HTM’s suite of services. It just makes sense.

Thanks to UptimeHealth & AAMI for advocating this market shift. We are excited to be a part of the evolution.

01/23/2026

🥳During this season of Carnival, it’s only fitting we celebrate!

🎉DESCO has expanded into New Orleans!

💫Stay tuned for more about the services we’ll be providing & our growth plans in Louisiana.

01/21/2026

Today! We are featuring Ryan. Ryan joined DESCO in November. He has 30 years experience servicing dental offices.

Look at that friendly guy. He wants to be of service.

If you’re a MA or CT dental office, Ry is your guy.

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