Optimal Group

Optimal Group Optimal provides Service Coordination throughout the state of Maryland and Fingerprinting services in Washington County. We serve the entire State of Maryland.

The mission of Optimal Health Care is to provide comprehensive, high quality health care services with compassion to individuals with acute and chronic illness, and to people with intellectual and developmental disabilities, regardless of race, age, creed or gender. This mission is strengthened through the work of dedicated professionals committed to excellence and distinguished by outstanding courteous services.

If you’ll be in the Frederick, MD area on Saturday, March 28th, we’d love for you to join us at the Frederick County Stu...
03/27/2026

If you’ll be in the Frederick, MD area on Saturday, March 28th, we’d love for you to join us at the Frederick County Students with Disabilities Transitioning Youth Fair. This event is designed for students with disabilities ages 16+ and their families.

The fair runs from 10:00 AM to 2:00 PM at the Frederick Fairgrounds and will feature more than 45 vendors, along with presentations on accessing services, future planning, provider supports, and pathways to college.

Optimal employees attended the Disability Policy Seminar on Monday and joined advocates on Capitol Hill on Tuesday to ch...
03/25/2026

Optimal employees attended the Disability Policy Seminar on Monday and joined advocates on Capitol Hill on Tuesday to champion disability rights and inclusion. More than 900 advocates came together to make their voices heard.

“Advocacy is empathy, compassion, and community at work.” — Janna Cachola

During Developmental Disabilities Awareness Month, it’s important to highlight tools like body doubling—a simple yet eff...
03/25/2026

During Developmental Disabilities Awareness Month, it’s important to highlight tools like body doubling—a simple yet effective strategy that can help individuals with developmental disabilities, such as ADHD or autism, improve focus, build routines, and gain greater independence.

03/20/2026
Visit Optimal for your Fingerprinting needs in the Hagerstown area!
03/06/2026

Visit Optimal for your Fingerprinting needs in the Hagerstown area!

Optimal's February Employee Spotlight is shining on Shannon Aliyev! Shannon has been part of the Optimal team for a year...
02/20/2026

Optimal's February Employee Spotlight is shining on Shannon Aliyev!

Shannon has been part of the Optimal team for a year and four months. She began her journey as a CCS in the Central Region and was promoted to RCCS this past May. She graduated from Towson University with a bachelor’s degree in Deaf Studies and a minor in Applied Adult Disability Studies. Before joining Optimal, Shannon worked at an autism school and later served as a CCS at SCI. She values the strong support she receives from her co‑workers.

Shannon lives in Bel Air, MD, with her husband, Dzhamil. The two met on a dating app and married in November 2024. Together, they proudly own a Jeep Wrangler, affectionately named Flaming Hot Doritos. They enjoy the Jeep community, have collected several Jeep Ducks, and hope to take their Wrangler out on Jeep trails this spring and summer.

Outside of work, Shannon loves reading and tackling puzzles. She once completed a 3,000‑piece Pixar puzzle. She enjoys using her Kindle so she always has a new book ready and reads across a wide range of genres. Most recently, she finished The Da Vinci Code. On weekends, Shannon and Dzhamil enjoy exploring activities throughout Central Maryland and internationally. Last year, they took a cruise to visit France and Spain.

Thank you, Shannon, for everything you do for Optimal and for the individuals we serve. Your dedication makes a meaningful difference every day.

From hard work to her own wag-worthy business 🐾✨ Meet the woman behind Four-Legged Friends Grooming, in Poolesville Mary...
02/12/2026

From hard work to her own wag-worthy business 🐾✨ Meet the woman behind Four-Legged Friends Grooming, in Poolesville Maryland, Darina Callear. She started by working in the field, learning the craft, and putting in the hours—and now she’s built a business of her own. With skill, care, and a true love for dogs, she helps pups look and feel their best, one tail wag at a time. 🐶✂️ At Optimal, we love working with Darina and watching her flourish as a business owner. You can inquire about services via text at (301) 525-7337!

Happy New Year! As we enter the new year, Optimal Case Management remains committed to ensuring that those we serve feel...
01/01/2026

Happy New Year! As we enter the new year, Optimal Case Management remains committed to ensuring that those we serve feel seen, heard, and supported as they work toward the goals that matter most to them.
Here's to new goals, new growth, and continued advocacy in 2026!

Optimal Case Management and the Anchor Initiative are proud to have teamed up this holiday season to support families wh...
12/26/2025

Optimal Case Management and the Anchor Initiative are proud to have teamed up this holiday season to support families who have a loved one with a developmental disability and are experiencing challenges this year.
Thanks to the generosity and kindness of our community, we were able to provide gifts to families who could use a little extra brightness this season. 💙✨
We are incredibly grateful to everyone who donated, shared, volunteered, or helped make this initiative possible. Your support truly makes a difference.
Wishing everyone a warm, joyful, and peaceful holiday season!
— Optimal Case Management & Anchor Initiative

Address

11377 Robinwood Drive
Hagerstown, MD
21742

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+13017904962

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