11/15/2025
Big news!!๐
CPHM has won the 2025 NYS EMS Award for Organizational Innovation!
We were recognized for creating a GPS-powered system that tracks hospital offload times in real time. It helps us advocate for our crews and patients, improve unit availability, and make smarter staffing decisions, especially during the busiest parts of the year like influenza season.
The best part? Agencies across the region jumped on board, building a shared dataset of over 1,100 transports a month and helping drive real improvements in ambulance turnaround times with local hospitals.
After 74 years of serving our community, weโre proud to keep pushing EMS forward. Of course, none of this would be possible without our staff who show up every day and the partnerships we are so fortunate to enjoy with our neighboring agencies.