12/05/2024
📣 please disregard the previous message 📣
Here is updated information.
Dear Patients of Victoria Family Practice,
Following the unexpected death of Dr. Timothy Raines, we are sorry to announce that as of April 12th, 2024 Victoria Family Practice has permanently closed.
This letter is to inform you that your medical records have been transferred to Morgan Records Management, LLC . Morgan Records Management is a highly rated medical record custodian and we have had a great experience working with them. We believe that your records will be in good hands with their company.
To obtain a copy of your records, please submit requests to one of the following:
Mail: Morgan Records Management. St, Nashua, NH 03063
Online: www.morganrm.com > Patient Records Request > Request My Medical Records
Email: Medical@MorganRM.Com
(P) 833-888-0061
Please Note:
Morgan Record Management will maintain your records in accordance with applicable confidentiality, security, and HIPAA laws. Adult records will be kept for 10 years from the last date of service at from Victoria Family Practice. Records for minors will be kept until the child turns 18 years old.
In accordance with Virginia law, there will be a nominal processing fee charged for each set of medical chart copies.
Patients are allowed to request multiple sets of their records over the retention period. Again, there will be a processing fee charged for each set.
There may be a slight transition period from the time the business is closed to the time Morgan Records Management has full access to your records. You can still sign up to wait in the online queue during this time.
If you have questions regarding any of the above information, please email Morgan Records Management or check out the FAQ section of their website. You can also reach out to us on the Victoria Family Practice page. We will do our best to assist you.
We are so grateful for your patience as we have navigated this unthinkable tragedy together. Thank you for all of the love, kindness, and support that you have shown our family over these many years. We wish you happiness and health in all that you do!
Sincerely,
The Raines Family
Morgan Records Management offers Document Scanning Services, Records Storage and Custodian of medical records and more