12/24/2025
What happens when someone walks into care and doesn’t understand the language, or the system around them?
In this episode of the Horizon podcast, Roland Williams and Jen Slusser-MacTernan unpack what it really takes to create healthcare environments that are inclusive, culturally responsive, and trauma-informed.
They dive into the real work behind CLAS (Culturally and Linguistically Appropriate Services), not just as a checklist, but as a way of honoring lived experience, building trust, and ultimately improving outcomes.
This one’s for the providers, policy thinkers, and community builders who believe that belonging is a prerequisite for healing.
🎧 Listen and let us know: What’s one step you’ve seen make care more equitable in your setting?
🔗 horizonservices.org/podcasts