Central Ohio Regional Long Term Care Ombudsman Program

Central Ohio Regional Long Term Care Ombudsman Program Protecting and empowering Ohioans in long-term care. Region 6 Ombudsman Program.

We advocate for residents’ rights, address care concerns, and educate families and residents about quality care, resident rights, and available services. Central Ohio's Regional Office of the State Long-term Care Ombudsman advocates for people receiving home care, assisted living and nursing home care. Paid and volunteer staff members work to resolve complaints about services, help people select a provider and offer information about benefits and consumer rights. Our office advocates for consumers of long term care services and supports in Franklin, Union, Delaware, Licking, Madison, Fayette, Pickaway and Fairfield County.

Did you know!? Under Section 3721.13 of the Ohio Revised Code, residents in nursing homes and assisted living communitie...
04/09/2026

Did you know!? Under Section 3721.13 of the Ohio Revised Code, residents in nursing homes and assisted living communities have protected rights. Resident Right #9: Residents have the right to withhold payment for a physician visit if the physician did not actually see the resident.

Questions or concerns? Reach out to us today!
📞 614-345-9198
📧 ombudsman@easterseals-cseohio.org

The Long-Term Care Ombudsman program is seeking dedicated Ombudsman volunteers associates to advocate for nursing home a...
04/08/2026

The Long-Term Care Ombudsman program is seeking dedicated Ombudsman volunteers associates to advocate for nursing home and assisted living residents to help ensure their rights are protected.

Your time and compassion can help residents speak up, stay informed, and feel empowered.

We’re currently welcoming volunteer applications from across Franklin, Delaware, Fairfield, Fayette, Licking, Madison, Union, and Pickaway Counties — with flexible scheduling to fit your life, whether you're free on weekends or evenings.

🌟 Make a difference in your community.
👉 Learn more and apply at www.stepup.ohio.gov

Happy World Health Day! 💙🌿From advocating for resident rights to supporting families and caregivers, we celebrate the he...
04/07/2026

Happy World Health Day! 💙🌿

From advocating for resident rights to supporting families and caregivers, we celebrate the health and well-being of our entire community today and every day.

To empower is to give someone a voice and make sure it’s heard.Long-Term Care Ombudsman stand alongside residents, helpi...
04/06/2026

To empower is to give someone a voice and make sure it’s heard.

Long-Term Care Ombudsman stand alongside residents, helping them understand their rights and feel confident speaking up about their care and quality of life.

📞 614-345-9198
📧 ombudsman@easterseals-cseohio.org

Happy Easter! 🌼🐰This season of renewal reminds us of the importance of compassion, dignity, and connection. Our Ombudsma...
04/05/2026

Happy Easter! 🌼🐰

This season of renewal reminds us of the importance of compassion, dignity, and connection. Our Ombudsman program remains committed to advocating for the rights and well-being of residents in long-term care settings such as nursing homes and assisted livings!

Have questions or concerns? Reach out to us today! 614-345-9198 or email ombudsman@easterseals-cseohio.org

Our office will be closed on Friday, 4/3 in observance of Good Friday. We will be out of the office during this time.The...
04/03/2026

Our office will be closed on Friday, 4/3 in observance of Good Friday. We will be out of the office during this time.

The Ombudsman team will return and resume assisting on Monday, 4/6. We appreciate your understanding!

If you have questions or need assistance, please contact us at 614-345-9198 or email ombudsman@easterseals-cseohio.org and we will get back to you upon our return!

Did you know? Under Section 3721.13 of the Ohio Revised Code, residents in nursing homes and assisted living communities...
04/02/2026

Did you know? Under Section 3721.13 of the Ohio Revised Code, residents in nursing homes and assisted living communities have protected rights.

Resident Right #8: The right to participate in decisions about their care, access their medical information, communicate with their care team, and give or withhold informed consent for treatment.

Have questions or concerns? Reach out to us at 614-345-9198 or email us at ombudsman@easterseals-cseohio.org

Happy April Fools’ Day! 🤡We love a good laugh but remember, when it comes to resident rights and quality care, there’s n...
04/01/2026

Happy April Fools’ Day! 🤡

We love a good laugh but remember, when it comes to resident rights and quality care, there’s nothing funny about our commitment to advocating for every resident every day!

Thank you to all of our Ombudsman Volunteers across the state ❤️ couldn’t do this work without them!
04/01/2026

Thank you to all of our Ombudsman Volunteers across the state ❤️ couldn’t do this work without them!

Across Ohio we have 136 volunteers who aid our mission to advocate for excellence in long-term care services and supports. These outstanding individuals demonstrate empathy and compassion while giving voice to the concerns of the nearly 200,000 Ohioans who live in nursing homes, assisted living, adult group homes or receive in-home long-term care. We thank our volunteers for making a difference!
To learn more about volunteering as an ombudsman, or to apply visit https://aging.ohio.gov/care-and-living/ombudsman/take-action/volunteer

Your time can make a lasting impact.Volunteer Ombudsman Associates visit residents in nursing homes and assisted living ...
03/31/2026

Your time can make a lasting impact.

Volunteer Ombudsman Associates visit residents in nursing homes and assisted living communities to listen, support, and advocate for their rights.

Interested in volunteering?
📞 614-345-9198 | 🌐 www.stepup.ohio.gov

Care plan meetings are an important opportunity for residents and families to ask questions, share preferences, and stay...
03/30/2026

Care plan meetings are an important opportunity for residents and families to ask questions, share preferences, and stay informed about the resident’s care. Most care plan meetings are scheduled shortly after admission and then about every three months. Residents and families can also request a care plan meeting at any time if questions or concerns arise.

Below are four helpful questions you can ask during a care plan meeting to better understand the plan of care and ensure the resident’s needs and choices are being considered.

If you have questions or concerns about care in a long-term care setting, the Ombudsman Program is here to help.

📞 614-345-9198
📧 ombudsman@easterseals-cseohio.org

Activities in long-term care aren’t just entertainment—they support residents’ physical, mental, and emotional well-bein...
03/27/2026

Activities in long-term care aren’t just entertainment—they support residents’ physical, mental, and emotional well-being. Programs should reflect each resident’s interests, preferences, and goals for a meaningful daily life. 🌟

Have questions or concerns? Reach out to us today at 614-345-9198 or email ombudsman@easterseals-cseohio.org

Address

3830 Trueman Court
Hilliard, OH
43206

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Website

https://www.easterseals.com/centralohio/programs-and-services/senior-s

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Our Story

Easterseals Central and Southeast Ohio is the official Ohio State Long-Term Care Ombudsman sponsoring agency, for the Region 6 Long-Term Care Ombudsman Program. As mandated by the federal Older Americans Act and Ohio law, the Long-Term Care Ombudsman Program advocates for excellence in long-term services and supports wherever consumers live.

Ombudsmen do not regulate nursing homes and home health agencies, but do work with providers, residents, their families and other representatives to resolve problems and concerns.

The Region 6 Long-Term Care Ombudsman serves eight counties in Ohio including: Franklin, Delaware, Fairfield, Fayette, Licking, Madison, Pickaway, and Union while also advocating for MyCare Ohio consumers in Clark, Greene and Montgomery counties. Ombudsman staff and volunteers focus their time on educating consumers of long term care services and supports and their families, empowering them to know their rights and to voice their conerns. Here in Region 6 our inter-generational team of paid staff and volunteers are committed to advancing person-centered care and preserving resident rights.

Join Us... Be An Advocate.