Central Ohio Regional Long Term Care Ombudsman Program

Central Ohio Regional Long Term Care Ombudsman Program Protecting and empowering Ohioans in long-term care. Region 6 Ombudsman Program.

We advocate for residents’ rights, address care concerns, and educate families and residents about quality care, resident rights, and available services. Central Ohio's Regional Office of the State Long-term Care Ombudsman advocates for people receiving home care, assisted living and nursing home care. Paid and volunteer staff members work to resolve complaints about services, help people select a provider and offer information about benefits and consumer rights. Our office advocates for consumers of long term care services and supports in Franklin, Union, Delaware, Licking, Madison, Fayette, Pickaway and Fairfield County.

Region 6 of the Long-Term Care Ombudsman Program is here for you!We proudly serve residents in Delaware, Fairfield, Faye...
01/16/2026

Region 6 of the Long-Term Care Ombudsman Program is here for you!

We proudly serve residents in Delaware, Fairfield, Fayette, Franklin, Licking, Madison, Union, and Pickaway counties, advocating for their rights and well-being in long-term care settings such as nursing homes and assisted livings.

Have questions or concerns about care? We're here to help.
📞 614-345-9198
📧 ombudsman@easterseals-cseohio.org

01/15/2026

At our recent Ohio Residents' Rights Council meeting we asked resident council presidents if they felt comfortable raising a concern and 70% agreed. As a resident living in a nursing home, assisted living, or adult group home you have the right to voice grievances and recommend changes in policies and services to the home's staff, department of health, or the ombudsman and do so without fear of reprisal. For more information on the quarterly meetings for Ohio Residents' Rights Council visit aging.ohio.gov/ORRC

Volunteer Ombudsman make a real difference in the lives of residents in long-term care, including nursing homes and assi...
01/15/2026

Volunteer Ombudsman make a real difference in the lives of residents in long-term care, including nursing homes and assisted livings. Advocating for their rights, supporting them, and reminding them they are not alone. Serving Delaware, Fairfield, Fayette, Franklin, Licking, Madison, Pickaway, and Union Counties.
💬 “This opportunity allows us to help residents advocate for themselves and gives them someone in their corner.”

Be that someone.

📞 Contact us at 614-345-9198 or visit www.stepup.ohio.gov

What is the Long-Term Care Ombudsman Program?We advocate for residents in long-term care, such as nursing homes and assi...
01/14/2026

What is the Long-Term Care Ombudsman Program?

We advocate for residents in long-term care, such as nursing homes and assisted livings to ensure their rights, safety, and well-being are protected.

If you or a loved one need help, have questions, or want to report a concern, reach out to us anytime. We’re here to listen and support you!

📧 ombudsman@easterseals-cseohio.org | 📞 614-345-9198

01/13/2026

🧠 New to Medicare and not sure where to start?

COAAA’s FREE Medicare for Beginners workshop helps you understand your options with unbiased, no-sales information.

📅 Jan. 28, 2026 | ⏰ 2 PM
📍 3776 S. High St., Columbus

📧 Register: ahaggard@coaaa.org

🔗 www.coaaa.org/medicare

01/13/2026

Our Ombudsman program is looking for help, and we have volunteer opportunities available RIGHT NOW!!!

Make a difference by advocating for residents in nursing homes and assisted living communities across 16 Central and Southeast Ohio counties.

Visit www.stepup.ohio.gov to learn how you can get involved and help seniors in your community.
.....

🧠 Understanding DementiaDid you know dementia is an umbrella term for a range of neurological conditions that affect mem...
01/13/2026

🧠 Understanding Dementia
Did you know dementia is an umbrella term for a range of neurological conditions that affect memory, thinking, and behavior over time?

Some common types include:
• Alzheimer’s disease – slowly impacts memory and everyday tasks.
• Frontotemporal dementia – affects thinking and behavior due to frontal and temporal lobe damage.
• Lewy body dementia – can cause issues with movement, mood, and cognition.
• Vascular dementia – results from disrupted blood flow to the brain, often after a stroke.

Understanding the different types of dementia helps us provide better care, support, and compassion for those living with these conditions. 💙

Learn more: www.alzheimers.gov/dementia

Long-Term Care Ombudsman are state-certified advocates dedicated to improving the quality of care and services for resid...
01/12/2026

Long-Term Care Ombudsman are state-certified advocates dedicated to improving the quality of care and services for residents in nursing homes and assisted living communities. Through regular visits and ongoing support, ombudsman help ensure residents’ voices are heard and their rights are respected.

Ombudsman:
✔️ Listen to residents’ concerns and help find solutions
✔️ Support informed decision-making about care
✔️ Educate residents, families, caregivers, and the public on long-term care and residents’ rights
✔️ Strengthen Resident and Family Councils
✔️ Advocate for fair policies and improved long-term care standards
✔️ Assist residents facing involuntary discharge
✔️ Maintain a regular presence in long-term care settings

Have questions or concerns? Call us at 614-345-9198

01/09/2026

𝐐: What can I do if my skilled nursing facility (SNF) says I have to leave before I feel ready?
𝐀: If you are receiving care from an SNF and are told Medicare will stop paying for your care (meaning you will be discharged) and you think you still need care, you have the right to a fast (expedited) review, called an appeal. Note: The steps are different if you have a Medicare Advantage plan.
Contact your local SHIP for help understanding your SNF coverage or for help appealing a discharge or reduction in care. Contact information for your local SHIP is listed at www.shiphelp.org/ships

Did you know? Ohio residents in nursing homes and assisted living communities have specific rights under ORC 3721.13.If ...
01/09/2026

Did you know? Ohio residents in nursing homes and assisted living communities have specific rights under ORC 3721.13.

If you have questions, concerns, or need advocacy, our Long-Term Care Ombudsman are here for you.

📞 614-345-9198 | 📧 ombudsman@easterseals-cseohio.org

Behind the scenes, regular inspections help ensure residents are safe, supported, and receiving the care they deserve. T...
01/08/2026

Behind the scenes, regular inspections help ensure residents are safe, supported, and receiving the care they deserve. These surveys are an important oversight tool and a key part of protecting the rights, dignity, and well-being of people living in long-term care settings.

If you have questions or concerns about a facility, the Long-Term Care Ombudsman Program is here to help! Phone: 614-345-9198

We have volunteer opportunities available! Make a difference by advocating for residents in nursing homes and assisted l...
01/07/2026

We have volunteer opportunities available!

Make a difference by advocating for residents in nursing homes and assisted living communities across Delaware, Fairfield, Fayette, Franklin, Licking, Madison, Pickaway, and Union counties.

Interested in volunteering? visit www.stepup.ohio.gov to learn more!

Address

3830 Trueman Court
Hilliard, OH
43206

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Website

https://www.easterseals.com/centralohio/programs-and-services/senior-s

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Our Story

Easterseals Central and Southeast Ohio is the official Ohio State Long-Term Care Ombudsman sponsoring agency, for the Region 6 Long-Term Care Ombudsman Program. As mandated by the federal Older Americans Act and Ohio law, the Long-Term Care Ombudsman Program advocates for excellence in long-term services and supports wherever consumers live.

Ombudsmen do not regulate nursing homes and home health agencies, but do work with providers, residents, their families and other representatives to resolve problems and concerns.

The Region 6 Long-Term Care Ombudsman serves eight counties in Ohio including: Franklin, Delaware, Fairfield, Fayette, Licking, Madison, Pickaway, and Union while also advocating for MyCare Ohio consumers in Clark, Greene and Montgomery counties. Ombudsman staff and volunteers focus their time on educating consumers of long term care services and supports and their families, empowering them to know their rights and to voice their conerns. Here in Region 6 our inter-generational team of paid staff and volunteers are committed to advancing person-centered care and preserving resident rights.

Join Us... Be An Advocate.