Central Ohio Regional Long Term Care Ombudsman Program

Central Ohio Regional Long Term Care Ombudsman Program Protecting and empowering Ohioans in long-term care. Region 6 Ombudsman Program.

We advocate for residents’ rights, address care concerns, and educate families and residents about quality care, resident rights, and available services. Central Ohio's Regional Office of the State Long-term Care Ombudsman advocates for people receiving home care, assisted living and nursing home care. Paid and volunteer staff members work to resolve complaints about services, help people select a provider and offer information about benefits and consumer rights. Our office advocates for consumers of long term care services and supports in Franklin, Union, Delaware, Licking, Madison, Fayette, Pickaway and Fairfield County.

Did you know? Under Section 3721.13 of the Ohio Revised Code, nursing home and assisted living residents have protected ...
03/11/2026

Did you know? Under Section 3721.13 of the Ohio Revised Code, nursing home and assisted living residents have protected rights.

Resident Right #5: The right to have clothing and bed linens changed whenever needed to ensure comfort and sanitation.

Have questions or concerns? Reach out to us at 614-345-9198 or email us at ombudsman@easterseals-cseohio.org

03/10/2026

Resources for Ohio Voters.

Under the Ohio Revised Code 3721.13, residents residing in nursing homes and assisted livings have important rights incl...
03/03/2026

Under the Ohio Revised Code 3721.13, residents residing in nursing homes and assisted livings have important rights including the right to have all reasonable requests and inquiries responded to promptly.

If you have questions or concerns, reach out to us at 614-345-9198 or email us at ombudsman@easterseals-cseohio.org

03/02/2026

Happy Social Work Month! Many of our long-term care ombudsmen across the state have a social work background. The 2026 Social Work Month theme from the National Association of Social Workers honors the prime mission of the Social Work profession – to enhance human well-being, meet the basic human needs of all people, and put special attention on the needs and empowerment of people are vulnerable, oppressed and living in poverty. If you are a social worker (current or former) please give us a like and tell us your social work background in the comments!
https://aging.ohio.gov/care-and-living/ombudsman

Every day, families and residents reach out when the long-term care system feels confusing, stressful, or they’re unsure...
02/27/2026

Every day, families and residents reach out when the long-term care system feels confusing, stressful, or they’re unsure where to turn. Our role is simple: listen, explain options, and advocate so residents’ rights and family voices — are heard.

If you ever have questions or concerns about a long-term care facility, you don’t have to navigate it alone. The Ombudsman program is here to help. You can reach us at 614-345-9198 or email us at ombudsman@easterseals-cseohio.org

Volunteer Ombudsman make a real difference in the lives of residents in long-term care, including nursing homes and assi...
02/26/2026

Volunteer Ombudsman make a real difference in the lives of residents in long-term care, including nursing homes and assisted livings. Advocating for their rights, supporting them, and reminding them they are not alone. Serving Delaware, Fairfield, Fayette, Franklin, Licking, Madison, Pickaway, and Union Counties.

📞 Contact us at 614-345-9198 or visit www.stepup.ohio.gov to learn more!

🔍 Did you know? The word Ombudsman comes from Swedish, meaning “representative,” and has roots in Old Norse — umboth (co...
02/25/2026

🔍 Did you know? The word Ombudsman comes from Swedish, meaning “representative,” and has roots in Old Norse — umboth (commission) + mathr (man).

Sweden was the first country to appoint an independent Ombudsman to investigate complaints against government officials, a powerful step toward accountability and justice.

Today, Ombudsman serve around the world — including here in the U.S. as trusted advocates for fairness, especially in long-term care.

Have questions or concerns? Reach us at 614-345-9198 or email us at ombudsman@easterseals-cseohio.org

Residents residing in nursing homes and assisted livings have the right to receive adequate and appropriate medical trea...
02/24/2026

Residents residing in nursing homes and assisted livings have the right to receive adequate and appropriate medical treatment, nursing care, and other necessary services—without discrimination based on race, color, religion, national origin, age, or source of payment.

Have questions or concerns? Reach us at 614-345-9198 or email us at ombudsman@easterseals-cseohio.org

What is the Long-Term Care Ombudsman Program?We advocate for residents in long-term care, such as nursing homes and assi...
02/23/2026

What is the Long-Term Care Ombudsman Program?

We advocate for residents in long-term care, such as nursing homes and assisted livings to ensure their rights, safety, and well-being are protected.

If you or a loved one need help, have questions, or want to report a concern, reach out to us anytime. We’re here to listen and support you!

📧 ombudsman@easterseals-cseohio.org | 📞 614-345-9198

02/20/2026
02/20/2026

Now including assisted living facilities and our Care Quiz, the Long-Term Care Quality Navigator can help you or a loved-one explore the state’s long-term care options.

Use the Navigator: http://aging.ohio.gov/navigator

Address

3830 Trueman Court
Hilliard, OH
43206

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Website

https://www.easterseals.com/centralohio/programs-and-services/senior-s

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Our Story

Easterseals Central and Southeast Ohio is the official Ohio State Long-Term Care Ombudsman sponsoring agency, for the Region 6 Long-Term Care Ombudsman Program. As mandated by the federal Older Americans Act and Ohio law, the Long-Term Care Ombudsman Program advocates for excellence in long-term services and supports wherever consumers live.

Ombudsmen do not regulate nursing homes and home health agencies, but do work with providers, residents, their families and other representatives to resolve problems and concerns.

The Region 6 Long-Term Care Ombudsman serves eight counties in Ohio including: Franklin, Delaware, Fairfield, Fayette, Licking, Madison, Pickaway, and Union while also advocating for MyCare Ohio consumers in Clark, Greene and Montgomery counties. Ombudsman staff and volunteers focus their time on educating consumers of long term care services and supports and their families, empowering them to know their rights and to voice their conerns. Here in Region 6 our inter-generational team of paid staff and volunteers are committed to advancing person-centered care and preserving resident rights.

Join Us... Be An Advocate.