Central Ohio Regional Long Term Care Ombudsman Program

Central Ohio Regional Long Term Care Ombudsman Program Protecting and empowering Ohioans in long-term care. Region 6 Ombudsman Program.

We advocate for residents’ rights, address care concerns, and educate families and residents about quality care, resident rights, and available services. Central Ohio's Regional Office of the State Long-term Care Ombudsman advocates for people receiving home care, assisted living and nursing home care. Paid and volunteer staff members work to resolve complaints about services, help people select a provider and offer information about benefits and consumer rights. Our office advocates for consumers of long term care services and supports in Franklin, Union, Delaware, Licking, Madison, Fayette, Pickaway and Fairfield County.

What is the Long-Term Care Ombudsman Program?We advocate for residents in long-term care, such as nursing homes and assi...
02/23/2026

What is the Long-Term Care Ombudsman Program?

We advocate for residents in long-term care, such as nursing homes and assisted livings to ensure their rights, safety, and well-being are protected.

If you or a loved one need help, have questions, or want to report a concern, reach out to us anytime. We’re here to listen and support you!

📧 ombudsman@easterseals-cseohio.org | 📞 614-345-9198

02/20/2026
02/20/2026

Now including assisted living facilities and our Care Quiz, the Long-Term Care Quality Navigator can help you or a loved-one explore the state’s long-term care options.

Use the Navigator: http://aging.ohio.gov/navigator

Become a Voice for Those Who Need One!The Long-Term Care Ombudsman program is seeking dedicated volunteers to advocate f...
02/19/2026

Become a Voice for Those Who Need One!
The Long-Term Care Ombudsman program is seeking dedicated volunteers to advocate for nursing home residents and help ensure their rights are protected.

Your time and compassion can help residents speak up, stay informed, and feel empowered.

We’re currently welcoming volunteer applications from across Franklin, Delaware, Fairfield, Fayette, Licking, Madison, Union, and Pickaway Counties — with flexible scheduling to fit your life, whether you're free on weekends or evenings.

🌟 Make a difference in your community.
👉 Learn more and apply at www.stepup.ohio.gov

The Long-Term Care Ombudsman Program works to protect residents’ rights and find solutions that put their well-being fir...
02/18/2026

The Long-Term Care Ombudsman Program works to protect residents’ rights and find solutions that put their well-being first. Advocacy, compassion, and collaboration can truly make a difference.

Have questions or concerns? Reach us at 614-345-9198 or email us at ombudsman@easterseals-cseohio.org

Residents residing in nursing homes and assisted livings have the right to be free from physical, verbal, mental, and em...
02/17/2026

Residents residing in nursing homes and assisted livings have the right to be free from physical, verbal, mental, and emotional abuse and to be treated at all times with courtesy, respect, and full recognition of dignity and individuality.

Should you have questions or need assistance, please reach us at 614-345-9198 or email ombudsman@easterseals-cseohio.org

If you or a loved one are experiencing issues or concerns in a long-term care setting, such as a nursing home or assiste...
02/16/2026

If you or a loved one are experiencing issues or concerns in a long-term care setting, such as a nursing home or assisted living community—the Long-Term Care Ombudsman program is here to help.

Our services are resident-directed, ensuring that we honor the resident’s voice, choices, and wishes every step of the way.

📞 Contact us: 614-345-9198
📩 Email: ombudsman@easterseals-cseohio.org

This Valentine’s Day, we’re celebrating compassion, dignity, and the power of advocacy ❤️ Every resident deserves to fee...
02/14/2026

This Valentine’s Day, we’re celebrating compassion, dignity, and the power of advocacy ❤️ Every resident deserves to feel heard, respected, and cared for!

Have questions? Contact us at 614-345-9198 or email ombudsman@easterseals-cseohio.org

Our priority is empowering residents and families — to know their rights, use their voices, and take part in decisions t...
02/13/2026

Our priority is empowering residents and families — to know their rights, use their voices, and take part in decisions that affect their care. 💬

When residents are empowered, everyone benefits.

For assistance, contact our office at 614-345-9198 or email us at ombudsman@easterseals-cseohio.org

Are you a veteran in a nursing care facility with a service-connected disability? You may be eligible for additional ben...
02/12/2026

Are you a veteran in a nursing care facility with a service-connected disability? You may be eligible for additional benefits through the U.S. Department of Veterans Affairs (VA)!

Many Ohio veterans receive Medicaid, but did you know that you could also qualify for VA healthcare, even if your military service was years ago? Since 2013, the Veterans on Medicaid program has been helping veterans access the benefits they've earned.

We’re here to help you navigate this process and get the most out of your benefits, including:
✅ Protect more of your VA pension or compensation
✅ Explore VA care options for you and your family
✅ Access benefits that meet your unique needs
✅ Transition to a VA care facility or VA-contracted nursing home, if eligible

How it works:
Ohio is home to five VA medical centers (Cleveland, Columbus, Chillicothe, Cincinnati, and Dayton), and these centers have partnerships with over 80 nursing facilities across the state to meet veterans’ long-term care needs.

If you qualify, the Ohio Department of Medicaid, through the State Long-Term Care Ombudsman’s Office, will notify you and advocate on your behalf, helping you connect with the VA and local county veterans service commissions. Once approved, you can transition to a VA facility or a VA-contracted nursing facility that best suits your needs.

Since 2013, veterans like you have successfully transitioned to VA care, including VA facilities, VA-contracted nursing homes, and Ohio Veterans Homes.

Want to learn more?
Contact Jimmy Gillespie at the Ombudsman Office:
📞 937-223-4613
✉️ jimmy.gillespie@dayton-ombudsman.org

Who’s in your corner when care concerns come up? Your Long-Term Care Ombudsman. 💬 We’re here to listen, advocate, and he...
02/11/2026

Who’s in your corner when care concerns come up? Your Long-Term Care Ombudsman. 💬 We’re here to listen, advocate, and help you find solutions.

Reach out to us today at 614-345-9198 or email us at ombudsman@easterseals-cseohio.org

Address

3830 Trueman Court
Hilliard, OH
43206

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Website

https://www.easterseals.com/centralohio/programs-and-services/senior-s

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Our Story

Easterseals Central and Southeast Ohio is the official Ohio State Long-Term Care Ombudsman sponsoring agency, for the Region 6 Long-Term Care Ombudsman Program. As mandated by the federal Older Americans Act and Ohio law, the Long-Term Care Ombudsman Program advocates for excellence in long-term services and supports wherever consumers live.

Ombudsmen do not regulate nursing homes and home health agencies, but do work with providers, residents, their families and other representatives to resolve problems and concerns.

The Region 6 Long-Term Care Ombudsman serves eight counties in Ohio including: Franklin, Delaware, Fairfield, Fayette, Licking, Madison, Pickaway, and Union while also advocating for MyCare Ohio consumers in Clark, Greene and Montgomery counties. Ombudsman staff and volunteers focus their time on educating consumers of long term care services and supports and their families, empowering them to know their rights and to voice their conerns. Here in Region 6 our inter-generational team of paid staff and volunteers are committed to advancing person-centered care and preserving resident rights.

Join Us... Be An Advocate.