01/29/2026
Todd Mitchell serves as the Operations Manager for Choctaw County, Mississippi, with 23 years of experience in EMS and 7 years with Pafford Medical Services. His career began with a simple desire to serve his community, a mindset that continues to shape how he leads today.
For Todd, leadership is about supporting people as they grow into the role. He finds the most fulfillment in helping new team members develop confidence and skill, and in creating an environment where they feel supported while being held to a high standard. His approach is grounded in staying calm, keeping perspective, and remembering that every call, no matter the situation, deserves equal amounts of focus and professionalism.
Serving a rural area like Choctaw County comes with unique challenges, and Todd values the teamwork it takes to meet them. He appreciates that Pafford allows its crews to be actively involved in the communities they serve, building relationships and trust with the locals along the way. To him, that connection is what makes the work meaningful and keeps an EMS operation running smoothly. Todd believes it’s important for people to understand that EMS isn’t solely about emergencies, but also about being present when someone needs help most.
Todd stays grounded in his faith and relies on the reminder that challenges are part of the job, but they can be handled with patience and steady effort. Todd proudly leads his team members, providing reassurance that "God will never put more on you than you can handle. Step back, take a breath, and keep going forward."
Looking ahead, he’s excited about the future of Pafford and what it represents for EMS in his area. More than anything, he values "being part of an organization that treats its people like family" and supports them every step of the way.
