Patient Care Intervention Center

11/14/2025

Last Friday, the PCIC team took a well-earned break to celebrate a successful first week of the Integrated Client Journey Self-Service portal!

We kicked back with fajitas, friendly competition, and a toast to the incredible work our team has done to make this milestone possible. This product will help countless Houstonians connect to the care and resources they need—anytime, anywhere—and we couldn’t be prouder of the impact it’s already having. 💙

Of course, it wouldn’t be a PCIC celebration without a little healthy competition… and while many know Harsh*t Dave, our Sr. Software Engineer & Development Team Lead, for his strength in Dev Ops, few realized he’s also the reigning bowling champion of Team PCIC! 🎳🏆

Here’s to teamwork, innovation, and striking a balance between hard work and good fun.

Learn more about ICJ Self-Service ➡️ https://unitedwayhouston.org/self-service/

10/31/2025

Celebrating a big step for Greater Houston! 🎉

Last night, our PCIC team joined partners at United Way of Greater Houston to toast today’s launch of the Integrated Client Journey Self-Service portal. We’re grateful for this strong partnership and proud to serve as the data and software development partner behind a secure, mobile-friendly tool that helps Houstonians make meaningful progress toward financial stability by setting goals and connecting with United Way's powerful resource network—all in a matter of minutes.

This is what collaboration looks like: years of planning, months of building and testing, and a shared commitment to make it easier for people to get the support they need. We can’t wait to see how many lives are impacted by the work we’ve done together.

Learn More: https://unitedwayhouston.org/self-service/

10/14/2025

At PCIC, we know that health and food security are deeply connected—and addressing both requires cross-sector collaboration. That’s why our partnership with Houston Food Bank continues to grow through two flagship programs: Houston Food Bank’s Community Assistance Program (CAP), now live and expanding, and their upcoming Medically Tailored Meals (MTM) program, launching later this year.

Together, these initiatives are creating scalable, data-driven solutions that improve access to nutritious food, strengthen community health outcomes, and reduce costs for healthcare systems.

Read More ➡️

At Patient Care Intervention Center (PCIC), we know that health and food security are deeply connected—and addressing both requires cross-sector collaboration. That’s why our partnership with Houston Food Bank continues to grow through two flagship program

10/07/2025

The Texas Accountable Communities for Health Initiative (TACHI) is rethinking health from the ground up—aligning healthcare, social services, and community partners to address the root causes of poor health. In Houston’s Greater Northside, the collaborative is led by Avenue with partners including Legacy Community Health, Memorial Hermann, Wesley Community Center, and the YMCA.

In Q3, PCIC launched the software backbone that supports this workstream for Legacy Community Health. The goal: make it easy for partners to identify needs, connect residents to services, and reliably track what happens next—so the community can see what’s working and do more of it.

Read more ➡️ https://www.pcictx.org/pcic-media/blog/item/148-pcic-launches-tachi-platform-with-legacy-community-health-to-scale-community-health-in-houston-s-greater-northside

The Texas Accountable Communities for Health Initiative (TACHI) is rethinking health from the ground up—aligning healthcare, social services, and community partners to address the root causes of poor health. In Houston’s Greater Northside, the collaborative is led by Avenue with partners

09/24/2025

Please join us in congratulating Li (Betty) G*i, Sr. Data Analyst & Director of Data Services, on 10 years of service to PCIC as of this fall! 🎉

Betty has been with us since the early days, back when our technology and data division was housed in Dallas, TX. Over the past decade, as we’ve grown from providing interventions for complex patients to building technology and data partnerships that address population health, Betty has been at the heart of it all.

She has played a pivotal role in some of our most impactful partnerships—overseeing PCIC’s work to support United Way of Greater Houston’s Integrated Client Journey program, collaborating with the University of Houston College of Medicine on research into mortality trends amongst Houston’s homeless population, and advancing collaborations with Harris County Public Health’s Overdose Data to Action team to understand factors contributing to recidivism. These are just a few examples of the many partnerships Betty’s efforts have shaped over the years.

Betty’s holistic vision and expertise in data analytics, dashboards, and database design has powered so many of our innovations—but even more importantly, Betty has always centered our values of compassion, service, and collaboration.

We are deeply grateful for Betty’s leadership, brilliance, and unwavering commitment. 💙 Here’s to the next chapter together!

Read more about Betty on PCIC’s Team Page ➡️ https://www.pcictx.org/about-pcic/team

09/09/2025

We’re proud to welcome two new Social Work Interns from our partners at Texas Southern University!

This fall, JarQueica Hicks and Carmen Spellmon joined PCIC to support our Community Resource eXchange platform alongside Tara Pitts, MSW. Both are pursuing undergraduate degrees in social work at TSU, gaining hands-on experience as they prepare to become part of the next generation of social workers.

JarQueica, a Navy veteran, is working toward a career as a medical social worker serving fellow veterans, whereas Carmen plans to pursue forensic social work.

We’re excited to partner with Texas Southern University in helping students apply their classroom knowledge in real-world settings—and to support emerging leaders in the social work profession.

👉 Get to know JarQueica and Carmen by reading their full bios here: https://www.pcictx.org/about-pcic/team

07/15/2025

We made big strides in Q2 2025—Want the full story? ▶️ https://mailchi.mp/pcictx/q1-6423460

Strengthening partnerships, advancing technology, and deepening our impact across Houston’s healthcare and social services... all of these steps took us closer to our goal of promoting health equity!

From enhancing United Way’s Integrated Client Journey platform to fighting hunger with Houston Food Bank, and from real-time community engagement to data-driven efforts reducing recidivism, our work is all about connecting people to the resources they need—faster and smarter.

We’re also proud to honor the legacy of our co-founder Jim Turley and welcome new social work interns who bring fresh energy to our mission.

Thank you to all of our partners—we are so grateful to work together for this community!

07/15/2025

We're proud to support our partners with rich, multi-source data! Read more ➡

At Patient Care Intervention Center (PCIC), our extensive criminal justice data repository is the backbone of impactful research and interventions. We’re proud to deepen our partnership with Harris County Public Health’s Overdose Data to Action (OD2A) team, leveraging rich, multi-source

07/04/2025

At Patient Care Intervention Center (PCIC), we know that addressing food insecurity and health challenges requires coordinated efforts and effective technology. That’s why we’re proud to partner with Houston Food Bank (HFB) to support their Community Assistance Program (CAP) and Medically-Tailored-Meals (MTM) program. Together, we’re leveraging technology to improve how essential services reach vulnerable populations across the Houston area.

Through this partnership, PCIC provides a robust technology platform that streamlines client referrals, manages meal deliveries, and facilitates communication between HFB, their partner agencies, and funders.

Read more ▶️

At Patient Care Intervention Center (PCIC), we know that addressing food insecurity and health challenges requires coordinated efforts and effective technology. That’s why we’re proud to partner with Houston Food Bank (HFB) to support their Community Assistance Program (CAP) and Medicall

06/24/2025

Summer safety is a health equity issue.

It’s easy to think of summer safety as applying sunscreen or staying hydrated—but for many in our communities, safety also means having access to:

☀️ Air conditioning
☀️ Safe public spaces
☀️ Cooling centers and transit
☀️ Reliable access to water and food

At PCIC, we’re committed to building systems of care that respond to extreme heat and other seasonal risks. Because true safety means meeting people’s needs where they are.

06/09/2025

Let’s talk about the hard stuff.

Men are statistically less likely to seek preventive care, mental health support, or treatment for chronic conditions—and systemic barriers only deepen those disparities.

At PCIC, we’re working with partners to break those barriers down. Whether it’s through coordinated housing and health services, behavioral health integration with social care systems, or better data to inform outreach, we believe men’s health is a community issue—not an individual one.

This week, we’re raising awareness. But every week, we’re building a system where more men feel seen, supported, and connected to care.

06/02/2025

Post-traumatic stress isn’t always visible—but its effects ripple across lives, families, and communities.

If you or someone you know is struggling with PTSD, you're not alone. NAMI HelpLine is available M-F, 10 a.m. – 10 p.m. ET. Call 800-950-6264, text “NAMI” to 62640, or chat online. In a crisis, call or text 988 (24/7).

At PCIC, we support trauma-informed systems of care that meet people where they are—especially those navigating housing instability, chronic illness, or recovery. Through cross-agency collaboration and integrated data tools, we help care teams deliver support with compassion and continuity.

🧩 From first responders to postpartum mothers to those experiencing community violence—healing requires more than therapy. It requires connection.

Let’s build systems that treat trauma as part of the full person, not a separate issue.