11/13/2025
Check out our New Toll Free Direct IVR Line: (866) 392-0560!!!
What is IVR? IVR stands for Interactive Voice Response, which is an automated phone system technology that allows Scott County Pharmacy to interact with customers without a live agent. It greets callers, presents them with a menu of options via pre-recorded messages, provides announcements, and uses voice or keypad inputs to route the caller to the correct department.
Don't worry, Our 423-663-9355 and Doctor lines are still working and answered by staff. But the New Toll Free IVR Line is available 24/7/365 so that we will never miss a call and allows you to send your refill to us seamlessly at your convenience.
Tap. Refill. Relax.